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4 Autopsies of Big Change Management Failures

LSA Global

Borders began as a standard bricks-and-mortar bookstore in Michigan in 1971 and grew to employ almost 20,000 workers before it ceased operations in 2011. Yes, the “old fashioned” bookstores all struggle to compete with online book sales but Borders had additional challenges they failed to meet. The company failed on multiple fronts.

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The Humans Working Behind the AI Curtain

Harvard Business

Cut to Bangalore, India, and meet Kala, a middle-aged mother of two sitting in front of her computer in the makeshift home office that she shares with her husband. Many are like Kala: everyday people, typically paid a low, flat rate, working independently or through temp agencies, many operating outside the United States.

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