Harvard Business

NOVEMBER 23, 2018

In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended. Our recent benchmarking of nearly 900 B2B companies underscores the importance of these tools. Zero-base sales capacity. billion vs. $1.2

Sales 130

Sales B2B Tools Software 130

Harvard Business

NOVEMBER 21, 2016

Since 2001, English has been the international language of pilots and air traffic controllers, and airlines across the world have invested in English training programs for pilots, flight attendants, and other customer-facing staff. Benchmark English proficiency. In the aviation industry, miscommunication can be fatal.

Industry 70

Industry Survey Training Training 70

Harvard Business

MAY 3, 2016

An outside-in perspective means that companies aim to creatively deliver something of value to customers, rather than focus simply on products and sales. It’s worth noting that the companies and business units in my study were tracked between 2001 and 2007. And what are the benchmarks of success?

Education 92

Education Real Estate Research Company 92