Harvard Business

APRIL 28, 2017

In the fictional world of the video game Watch Dogs , you can play a hacktivist who takes over the central operating system of a futuristic, hyper-connected Chicago. On April 8, hackers set off 156 emergency sirens in Dallas, Texas , disrupting residents and overwhelming 911 operators throughout the day.

System 127

System Operations Data Accenture 127

BCG

MAY 9, 2016

BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. At the heart of the benchmarking are core operational metrics.

Operations 40

Operations Retail Banking Benchmarking 40

Harvard Business

JANUARY 3, 2017

Retail sales through digital channels (including mobile sales) increased by a massive 23% in 2015. company, which operates hundreds of retail stores across the country. We studied the shopping behavior of just over 46,000 customers who made a purchase during the 14-month period from June 2015 to August 2016.

Retail 133

Retail Study Sales Fashion 133

Management Consulted

APRIL 2, 2017

The firm’s main capabilities include: actuarial, business & organization transformation, digital, marketing and sales, operations & technology, risk management, and strategy & value sourcing. By far, the firm pulls in the most revenues in the region, earning $1.3B Roland Berger. The firm is wholly owned by 220 partners.

Oliver Wyman 160

Oliver Wyman Consulting Deloitte Real Estate 160

Harvard Business

OCTOBER 6, 2016

Although roughly 1,000 employees had been fired each year since 2011 for these practices, the board only became “very active” on the issue in 2015. It was yet another two years before Stumpf brought in consultants in 2015 to investigate the full scope of impact on consumers.

Leadership 127

Leadership Banking Ethics Culture 127

Harvard Business

SEPTEMBER 21, 2018

This isn’t all that surprising given the level of innovation activity in these sectors, but directors operating in similarly disrupted sectors should take note. Just over one-fifth (22%) of boards operating in the IT and telecom industry sought tech expertise when filling their most recent board seat, higher than in any other industry.

Telecommunications 125

Telecommunications Survey Biotechnology Industry 125

Management Consulted

AUGUST 7, 2016

One problem, however, with tossing traditional practice to the wind is that it takes a significant amount of success to prove that you’re operating on more than just blind luck. The Billion-Dollar Opportunity in Single-Serve Food (October 23, 2015). The Brave New World of Private Label, CMO.com, (September 1, 2015).

Groups 100

Groups Interviews Culture Case Interview 100

Harvard Business

JULY 8, 2016

Executives are usually taught that data is an objective and critical input for strategic planning and operations. Applying this, however, is much easier said than done — especially among companies operating in emerging markets. For example, as Greece returned to financial crisis in 2015, the IMF forecasted 2.5%

Data 119

Data Marketing Sales Government 119

Harvard Business

MARCH 14, 2017

Unilever, for example, has found that its sustainable living brands are growing 30% faster than the rest of its business and in 2015 delivered nearly half the company’s total growth. And some companies have taken the lead. But when confronted with a construct such as this, companies may struggle with where to begin. of the time.

Development 129

Development Company Case Interview Study 129

Harvard Business

MAY 23, 2016

In fact, IoT is at the peak of Gartner’s 2015 hype cycle, which suggests the next phase will be disillusionment, and it will be years before we see real productivity gains. Operations in a Connected World. The internet of things (IoT) and industrial internet in the United States, Industrie 4.0 Insight Center.

Data 122

Data Engineering System Efficiency 122

Harvard Business

MAY 16, 2017

She distilled the notes about her many accomplishments into an overview of the 10 years in her current role: Keep University’s School of Design (eight graduate programs) running flawlessly for Director, other staff, faculty, and students — during routine operations and emergencies. Equally adept at managing people and operations.

Transportation 134

Transportation Real Estate Financial Operations 134

Harvard Business

OCTOBER 29, 2018

With our colleagues John Orav and Jie Zheng, we used Medicare claims from 2013 through 2015 to identify admissions for the five most common medical conditions covered under the Medicare bundled payment initiative: heart attack, heart failure, pneumonia, chronic obstructive pulmonary disease, and sepsis. The Future of Health Care.

Operations 119

Operations System Policies Efficiency 119

Harvard Business

NOVEMBER 24, 2017

An entire industry now exists to train us humans to be smarter in how we operate computers, and yet the number of cybersecurity incidents continues to rise. military’s Joint Staff network, which the Washington Post reports was compromised in August 2015 via a measly phishing e-mail. In 2015 , the U.S.

Training 117

Training Training Enterprise Data 117

Harvard Business

APRIL 14, 2017

Since then, AI has helped Bing more than double its share of the search engine market (to 20%); as of 2015, Bing generated more than a $1 billion in revenue every quarter. By 2015, AP’s AI system was writing 3,700 quarterly earnings stories – 12 times the number written by its business reporters.

Company 156

Company Survey Finance Engineering 156

Harvard Business

MARCH 28, 2017

Between 2015 and 2025, the 167 million workers entering the workforce will barely outpace the 166 million workers retiring (McKinsey & Company 2015). Demographics suggest the talent shortage will become more acute in the years ahead.

Talent 103

Talent Recruiting Recruitment Survey 103

Tom Spencer

FEBRUARY 2, 2019

How do you operate in markets with different norms and values than the one in which you’re comfortable? As the world becomes an increasingly global market, this competition is only intensified as it becomes easier to operate in any locale. 2015, January 21). 2015, February 19). Blitzscaling. Importance of CRMS.

System 95

System Sales Data Financial 95

Harvard Business

MAY 16, 2016

The current mantra is “Move fast with stable infrastructure”, which speaks to the organizational design challenge of operating at scale in a fickle and volatile world. ” It further revealed a complex and siloed organization, with competing operating assumptions, values, and practices across the group.

Banking 132

Banking Film Strategy Strategy& 132

Harvard Business

JUNE 15, 2017

General Motors, once the world’s largest car maker, has decided to stop selling vehicles in India by the end of 2017, since it considers its India operation to be not profitable. For a period of 14 years, General Electric had the same American expat running the India operation, Scott Bayman. Understanding it takes time and focus.

Automotive 124

Automotive Marketing Operations Company 124

Harvard Business

APRIL 14, 2017

And the globalized markets that frontier firms operate in disproportionately reward their knowledge advantage, setting them even further apart from the rest. Take the example of Germany: Between 2003 and 2015, R&D expenditure in the business sector increased by 59%, reaching a record high of 157.4 billion euro.

Company 123

Company Research Enterprise Productivity 123

Harvard Business

MARCH 20, 2017

It constantly plows capital into its long-term operations — often at the expense of short-term financial results. Compare that with the Fortune 500: Only 12% of the firms on the original 1955 list were still on the list in 2015. Ivy League institutions have remained atop their industry for more than 300 years.

eBook 120

eBook Operations Retail Management 120

Harvard Business

JULY 11, 2018

magazine as the founders of the fastest-growing startups in 2015, the average age at founding was only 29. First, many VCs may operate under a mistaken belief that youth is the elixir of successful entrepreneurship — in other words, VCs are simply wrong. For the people selected by Inc. ” But is this view correct?

Research 134

Research Biotechnology Industry Media 134

Harvard Business

JANUARY 2, 2017

Three ways to manage the digital transition are: Define where change is needed most: Digital technology affects every company differently, but it tends to create or destroy value in four critical areas of the organization: customer engagement, digital products and services, operational performance, and preparing for disruptive new business models.

Agile 133

Agile Data Development Industry 133

Management Consulted

AUGUST 9, 2015

This firm was birthed out of the frustration they both felt with their employer, who they believed devoted too much time to operational issues while neglecting strategic analysis. Operational Strategy. However, operations projects are focused on the client’s site. 33 Vault Consulting 50 (2015). #7 Industries .

Interviews 100

Interviews Culture Strategy Strategy 100

Harvard Business

AUGUST 3, 2018

Yet Nokia hung on to the Symbian operating system despite knowing its weaknesses in the eyes of the consumer. Nokia did have resources to develop a new operating system, but chose to stick with Symbian. ” The Ovi Store was discontinued in 2015. As a result, Nokia became less and less able to create new value.

System 132

System Development Resources Case Study 132

Harmonious Workplaces

JANUARY 25, 2024

The relationship between workers and their leaders can make or break the way organizations operate. These insights underscore the need for leaders to maintain regular, constructive communication with their teams. The authors created a rigorously validated model called the Five Practices of Exemplary Leadership® (Kouzes & Posner, 2012).

McKinsey 98

McKinsey Sports Ethics Leadership 98

BCG

MARCH 31, 2016

This is a direct consequence of the expanding role that digitization is playing in their business and operating models and the demonstrated potential for significant damage resulting from a successful cyber attack. Across industries, companies have been intesifying their focus on cybersecurity.

Survey 74

Survey Industry Operations Company 74

Harvard Business

OCTOBER 9, 2018

By the time of the Paris climate meeting in 2015, which resulted in the more robust global agreement now supported by every country in the world except the United States, it was clear that we needed to consider a more ambitious target, 1.5°C Set science-based carbon reduction targets for operations. °C (3.8°F)

Energy 132

Energy Government Efficiency Transportation 132

Harvard Business

APRIL 6, 2016

The latest nuclear reactor designs, promising higher safety, longer operating life, and lower operating costs, cost up to $25 billion after factoring in the huge budget overruns. The common idea behind these models is that the company does not have to be the (full) owner of the asset to be its (sole) operator.

Operations 70

Operations Examples Insurance Insurance 70

Harvard Business

DECEMBER 15, 2017

Some health care businesses use duplicate dyad management structures—one to oversee the clinical enterprise and another to oversee the business and operations that support the clinical enterprise. The dyad model can help break down silos, improve the way clinical and operations leaders work together, and coordinate care.

Training 134

Training Training Management Healthcare 134

Harvard Business

JULY 26, 2018

On March 25 mighty Uber bowed out of Southeast Asia by selling its operation in several countries to local rival Grab. In 2016 the company sold its China operation to Didi Chuxing because of the fierce competitiveness of the local player. A year later, Uber admitted defeat in another region, selling its operation in Russia to Yandex.

Recruiting 124

Recruiting Recruitment Transportation Advertising 124

Harvard Business

SEPTEMBER 11, 2017

million from 2005 to 2015, a 67 percent jump. To fully enable a new vision of the future, organizations must make changes in five key business areas: Planning and Budgeting If organizations have easy access to—and indeed rely on—external talent, they can tackle new opportunities, experiment more nimbly, and operate in new areas.

Talent 108

Talent How To Benchmarking Operations 108

Harvard Business

FEBRUARY 16, 2017

adults were at risk of developing type 2 diabetes in 2015. It served close to 4,000 people in 2014, its first full year in the market, and expected enrollment to top 100,000 in 2016, five times the number enrolled by all other diabetes prevention program (DPP) providers combined in 2015. Consider that 86 million U.S.

Nonprofit 113

Nonprofit Wireless Training Training 113

Harvard Business

MAY 17, 2017

But they continue to operate and communicate with other systems until information technology teams shut them down and correct the malfunction. In 2015 Chrysler announced a recall for 1.4 Such practices need to become standard operating procedure across all industries. Secure-by-Design. That needs to change.

System 99

System Information Technology Information Technology Accenture 99

Harvard Business

MAY 16, 2016

I was Dean of a leading business school in Paris and Chairman of the Board of Directors of the top mobile telecom operator in Tunisia when the Arab Spring broke out, turning the already troubled Middle East and North Africa upside down. It was a hopeful moment across the region and particularly in Tunisia.

Government 128

Government Tourism Education System 128

Harvard Business

DECEMBER 17, 2018

So, in August 2015 we secured board approval to create an innovation committee of 14 top executives and a full-time innovation strategy team of five people, to orchestrate the portfolio of specific initiatives that would create a new way of innovating throughout the company. More than 600 were selected.

Company 131

Company Agile Training Training 131

Tom Spencer

APRIL 6, 2019

Cybersecurity Ventures, a US research firm, predicts that cyber-attacks “will cost the world $6 trillion annually by 2021, up from $3 trillion in 2015” ( PwC, 2018 ). When developers discover a bug in a software program or operating system, cybercriminals have a window of opportunity to exploit the vulnerability before it is fixed.

How To 105

How To Software System Data 105

Harvard Business

SEPTEMBER 10, 2018

Operators set their work schedules and their vacations, design and monitor their own performance indicators, do their own maintenance, and are consulted on the choice of new machinery. billion) in 2017 compared to €833 million in 2015. billion) in 2017 compared to €833 million in 2015.

Cash Flow 132

Cash Flow Company Management Industry 132