Remove 2017 Remove Culture Remove Metrics
article thumbnail

7 Ways to Improve Operations Without Sacrificing Worker Safety

Harvard Business

During my years at OSHA, where I served as the Assistant Secretary of Labor from 2009 through the beginning of 2017, I received several reports of safety system failures at DuPont facilities. Injury rates, often called “OSHA recordables” are important metrics, in that they reflect the very real experience of your workforce.

article thumbnail

How a U.S. Health Care System Uses 15-Minute Huddles to Keep 23 Hospitals Aligned

Harvard Business

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” CAPTION TEXT HERE/Getty Images.

System 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Nearly Half of Companies Say They Don’t Have the Digital Skills They Need

Harvard Business

In PwC’s 2017 Global Digital IQ Survey, 52% rated their digital IQ as strong. The word “digital” used to mean your company’s investments in IT, and perhaps social media readiness, but now it’s bigger, touching on your company’s overall culture. Jump ahead to 2017, and that same metric is just 18%.

Company 134
article thumbnail

How Self-Care Became So Much Work

Harvard Business

It seems likely that the values driving us to be workaholics in the first place are also encouraging us to “optimize” ourselves by using metric-driven “hacks.” But it’s important to see how this ancient tradition is being commodified by our culture as a tool for improvement.

Study 133
article thumbnail

When Companies Should Invest in Training Their Employees — and When They Shouldn’t

Harvard Business

companies spent over $90 billion dollars on training and development activities in 2017, a year-over-year increase of 32.5 %. The culture reinforced asking permission for everything. ” She believed her training solution had strategic relevance because it linked to a vital employee metric. Photodisc/Getty Images.

Training 131
article thumbnail

Help Your Team Achieve Work-Life Balance — Even When You Can’t

Harvard Business

I responded that even if it is the norm for this company’s culture — and potentially many others — it is not acceptable universally, nor should it be. A 2017 survey by Kronos and Future Workplace , reveals that the restructuring of work has resulted in significant burnout. “Is this normal?”

article thumbnail

The Most (and Least) Empathetic Companies, 2016

Harvard Business

The Empathy Index seeks to answer the question: Which companies are successfully creating empathetic cultures? We break down empathy into categories: ethics, leadership, company culture, brand perception, and public messaging through social media. This year we added a carbon metric. Methodology.

Company 70