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Why CRM Projects Fail and How to Make Them More Successful

Harvard Business

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. Front-line sales professionals and managers rarely find the majority of these capabilities useful in winning more business for the company. And the sales team — well, they mostly hated it. The result?

Sales 132
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How Companies Are Already Using AI

Harvard Business

And in January 2017, McKinsey’s research arm estimated AI-driven job losses at 5%. You might think companies will get the greatest returns on AI in business functions that touch customers every day (like marketing, sales, and service) or by embedding it in the products they sell to customers (e.g.,

Company 164
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What Initial Coin Offerings Are, and Why VC Firms Care

Harvard Business

Also known as “token sales,” this new fundraising phenomenon is being fueled by a convergence of blockchain technology, new wealth, clever entrepreneurs, and crypto-investors who are backing blockchain-fueled ideas. ICOs are the Wild West of financing — they sit in a grey zone where the U.S.

Financial 131
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The 3 Secrets of a Successful Consulting Interview Suit

Management Consulted

Before starting Black Lapel , Tian worked in finance and his wife was a consultant at McKinsey. Tian confirms that black suit sales make up a not-insignificant portion of suit sales at Black Lapel. “As The coupon is good until Friday May 7, 2017, and only for the first 50 readers, so act fast!

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What to Do When Your Heart Isn’t in Your Work Anymore

Harvard Business

According to a 2017 Gallup survey , only one-third of U.S. For example, if you enjoy analysis but not sales, can you adjust your responsibilities in that direction? What if you’re stuck in a job or a career that you once loved, but your heart isn’t in it anymore? More people fit this profile than you’d think.

Research 134
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What GE’s Board Could Have Done Differently

Harvard Business

During Jeff Immelt’s tenure as CEO of General Electric, from 2001 until 2017, the company’s stock price fell by over 30%, a decline of roughly $150 billion in shareholder value. Fortunately, in December of 2017 GE’s board downsized from 18 members to 12. The Board Had No Finance Committee.

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Brazil, Russia Cancel Debt Auctions; Head-in-Sand Move Won't Work

MishTalk

Russia Cancels Debt Auctions Second Week Yesterday, Reuters reported Russia cancels domestic bond auction citing market conditions Russia''s finance ministry cancelled its weekly domestic bond auctions for the second week in a row on Tuesday, saying in a statement the decision was "based on an analysis of current market conditions".

Resumes 72