Tom Spencer

JUNE 9, 2018

It is cliché to talk of Airbnb as the hotel company with no properties, or Uber as the taxi company with no cars. In 2018, marketplace platforms – products or services that mediate transactions in other products and/or services between two or more groups – are ubiquitous in many industries. One step at a time?

Advertising 74

Advertising Operations Retail Examples 74

Organizational Talent Consulting

JULY 24, 2023

A financial services company engaged in investment banking and capital markets estimated the customer benefit of the Space X Falcon 9 reusable rocket. Market Culture creates a competitive, fast-paced, results-oriented environment. Benchmarking in the process of creating a culture of innovation in hotel companies. Hjeltnes, A.,

Culture 52

Culture Leadership Journal Study 52

Harvard Business

NOVEMBER 12, 2018

A new study out by Spencer Stuart shows an insane number of chief marketing officers who’ve been fired during 2018. I served as CMO for Deloitte Consulting and then Starwood Hotels & Resorts, and when I have coached executive teams through transformations, I’ve seen many teams at an impasse with their CMO.

How To 39

How To Sales Marketing Productivity 39

Harvard Business

AUGUST 8, 2017

Tesla just delivered its first Model 3, the affordable model that he envisioned in his “secret” strategy some 11 years ago. Classic metrics like market penetration and market share, which many leaders are measured on, are the very things causing us to miss market opportunities and threats.

Metrics 28

Metrics Sports Data Marketing 28

Harvard Business

FEBRUARY 16, 2018

On the one hand, you have Prime Minister Modi declaring at the 2018 World Economic Forum that India’s economy, already the fifth largest in the world, will double to $5 trillion by 2025. While India remains a formidably challenging market, there are at least three reasons why global firms cannot overlook India without consequences.

Engineering 28

Engineering Wireless Education Marketing 28

Harvard Business

SEPTEMBER 1, 2017

Our company, Frontier Strategy Group, recently polled 20 Latin America general managers about Venezuela’s contributions to their regional revenues. Part of the decline can be explained by the sharp depreciation of the bolivar, but for the most part it reflects proactive decisions by multinationals to exit the market.

Government 28

Government Resumes Operations Energy 28