2018 Metrics Operations 
Harvard Business
MAY 24, 2017
Like many patients, Jess felt her providers were delivering very little quality of care when defined by the one metric that mattered most to her: time. While Jess didn’t get her care at Kaiser Permanente, we are working to improve on this metric. By the end of 2018 it will be 50%.
Harvard Business
DECEMBER 17, 2018
Inspired by John Kotter’s dual-operating structure model, we asked all of these employees to maintain their “day jobs” within the established hierarchy, while also using 5-10% of their time to work on fast-cycle, informal innovation projects across silos. More than 600 were selected.
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Harvard Business
MARCH 13, 2018
For instance, Doug shared some new concepts for transforming an insurmountable checklist of requirements into manageable benchmarks and priorities, which he had developed after conducting a comprehensive review of his company’s operations. On January 21, 2018, the teams faced off against each other in their Conference Championship.
Harvard Business
JUNE 13, 2018
This momentum is continuing into 2018 with the bidding war for UK media company Sky ($24–$30 billion) and Microsoft’s $7.5 From the $68 billion CVS-Aetna deal to the $27 billion merger of Microsoft and LinkedIn , 2017 set records with more than 50,000 deals , valued at $3.7 billion acquisition of GitHub.
Harvard Business
FEBRUARY 5, 2018
That’s not true of public companies, where quarterly metrics are scrutinized by analysts, and activist investors can buy up large stakes and push for change. In a January 2018 survey conducted by Innovation Leader, the #2 agenda item among innovators in large companies is “how to spur cultural change and risk-taking.)
Harvard Business
AUGUST 3, 2018
On June 25, 2018, Facebook lost market capitalization of more than $100 billion in just two hours of trading after it announced its quarterly performance, despite exceeding analysts’ earnings forecasts. The level and trend of a company’s top-line metric is an advance indicator of the success of its business model.
Harvard Business
MARCH 8, 2018
Imagining the same ad for a healthcare provider in 2018, even an innovative provider, is a stretch. These are all very different strategic needs requiring different implementation approaches and performance metrics. Insight Center. Health Care’s New Frontier. Sponsored by Optum.
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