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While the industry took a significant hit in 2020, it more than recovered in 2021 and the forecast is for continued global growth. If the ROI were not there, the investments would not be made. In my experience with small and medium sized businesses, they are very good at production, and they are very good at sales.
The sales world is forever altered, thanks to pandemic-fueled digital transformation across entire enterprises. In the B2B space, where relationships reign supreme, sales organizations found effective and efficient ways to conduct business with a digital-first approach that’s efficient, effective, and won’t go away any time soon.
Deloitte’s “Global Human Capital Trends” Report (2021): Deloitte’s report indicates that coaching and mentoring programs have become crucial for leadership development, with 75% of respondents considering them important or especially important. They wanted to improve sales to existing customers.
Professional services is an expansive space spanning several industries – consulting firms, software publishers, IT service providers, even manufacturers and distributors that offer post-sale services — each with its own set of challenges, regulations, and opportunities. They’re also engaging customers in new, value-driven ways.
January 16, 2013 Read More Poor Sales? February 16, 2013 Read More Anatomy of an Article February 5, 2013 Read More BOOKS BY OUR THOUGHTLEADERS January 28, 2013 Read More Why Innovation Programs Are a Total Waste of Time January 22, 2013 Read More Our New Website! Build a Bridge to Clients! January 9, 2013 Read More Thoughtleader Alert!
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