Comatch

JUNE 21, 2022

Right now, more than 80% of the world’s largest companies are reporting on ESG metrics and performance, and I expect to see that number rise. . Purpose-driven Recruiting. In a global competition for talent , employers need to understand the major recruitment drivers for employees.

Trends 52

Trends Finance Recruiting Recruitment 52

Progressus

OCTOBER 25, 2023

Forrester’s 2022 Predictions includes an important statistic that underscores this point: roughly 80% of consumers view the world as all digital — there is no divide. Deloitte’s 2022 Tech Trends came to that same conclusion. Workforce strategies also need to align with profit margins – billable hours, recruiting, retention.

Data 52

Data Agile Tools Talent 52

1 to 1

DECEMBER 13, 2021

Fast forward to 2022—successful brands who continue to grow, innovate, and advance in the digital space need to answer the question: Are we sticking to the human side of the experience? In this step, you’ll want to build out the logistics, timeline, objectives, and metrics that will help your organization achieve CX success.

Metrics 26

Metrics Tools Case Interview Strategy& 26

Organizational Talent Consulting

MARCH 4, 2024

There is a high demand for employees with data analytics skills, and it is very challenging to source, recruit, and retain those who possess these analytical attributes. Culture Lever #6 : How leaders recruit, promote, and excommunicate. What gets rewarded, how it gets rewarded, and what does not reinforce organizational culture.

Talent 79

Talent Data Strategy Strategy 79

1 to 1

DECEMBER 22, 2021

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Meeting employee needs and equipping them with the right tools with be critical in 2022.

Strategy& 26

Strategy& Strategy Strategy Talent 26