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DECEMBER 16, 2022

It’s impossible to know what 2023 will bring but, as we head into the new year, some clear challenges (and opportunities) are emerging and businesses have clear priorities when it comes to elevating customer and employee experience. We polled business leaders on TTEC’s LinkedIn page, asking “What will be the biggest CX focus in 2023?”

Trends 48

Trends Talent Tools Strategy& 48

LSA Global

NOVEMBER 11, 2024

Just look at the 2023 Mets, Yankees, Padres, and Angels who all had the highest MLB payrolls loaded with All Star players but did not even make the playoffs. Lack of Alignment Our organizational alignment research found that strategic clarity and cultural alignment account for 71% of the difference between high and low performing teams.

Groups 68

Groups Change Management Culture Training 68

Harmonious Workplaces

FEBRUARY 15, 2024

Studies show that employment rates sharply drop after the age of 45 (OECD/Generation, 2023). In 2023, at the age of 47, I attained a role in a family-owned business after shaving my beard prior to the interview. I’m writing this article around my 48th birthday. The interview ended.

Handbook 98

Handbook Case Interview Education Training 98

LSA Global

APRIL 17, 2025

Top Team Myths at Work to Avoid Despite the growing emphasis on project-based teams at work, we know from organizational culture assessment data that many teams struggle to achieve consistent results while maintaining good relationships.

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Talent Construction Resumes Data 45

Harmonious Workplaces

MARCH 2, 2024

This narrative approach to OD allows for the encapsulation of an organization’s culture, values, and vision in an engaging and relatable manner. Industrial-organizational psychologist and thought leader Adam Grant (2023) of the Wharton School uses stories of current and historical figures to demonstrate how they achieved greatness.

Organizational Development 98

Organizational Development Handbook Culture Development 98

Organizational Talent Consulting

JULY 24, 2023

Culture is the one thing that impacts everything. An innovation culture supports beliefs and feelings about the importance of innovation, as well as habits that encourage research and development. Here are three proven steps that will move your company closer toward an innovation culture. This culture highlights coming in first.

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Culture Leadership Journal Study 52

Harmonious Workplaces

JULY 8, 2024

Popular Hulu Series Presents Lessons on Workplace Culture My wife and I started watching the Hulu series “The Bear” a few months ago and excitedly anticipated the third season, which dropped on June 26, 2023. We blitzed through the eight-part series within a week.

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Culture Organizational Development Change Management Development 59

Girard Training Solutions

JUNE 19, 2024

Jennifer Herrity, in an article on Indeed.com , highlights several benefits of rewarding team members: Reduces team member turnover Generates more revenue Increases customer satisfaction Improves team member engagement Creates a fun company culture Rewards and recognition take different forms and do not always involve cash bonuses and raises.

Culture 52

Culture How To Research Leadership 52

Halo Psych

JANUARY 13, 2025

Conduct a Before Action Review In his book, The Culture Code: The secrets of highly successful groups , Daniel Coyle suggests that a before action review (as well as an after action review) might help teams achieve their goals. The Culture Code: The secrets of highly successful groups. Burchard, B. London: Hay House Publishing.

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Journal Exercises Research Study 103

Harmonious Workplaces

JANUARY 17, 2024

Leverage Empathy in Inquiry Constructive questioning encourages a culture of openness, fosters innovative thinking, and promotes a deeper understanding of challenges and opportunities. Unraveling the interplay of authentic leadership, emotional intelligence, cultural intelligence and psychological well-being. is more inviting.

Organizational Development 94

Organizational Development Journal Emotional Intelligence Construction 94

Epicflow

AUGUST 12, 2024

The most essential benefits of digital transformation of manufacturing include increased efficiency, improved quality of the manufactured products, optimization of production costs, enhanced flexibility, improved decision-making processes, enhanced customer experience, promoting a culture of innovation, sustainability, and competitive advantage.

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Examples Efficiency Data Automotive 130

Organizational Talent Consulting

APRIL 10, 2023

The control of fire was the cultural turning point that led to life-altering innovation. The 2023 Stanford AI Index: Demand for AI skills continues climbing. The AI Index 2023 Annual Report. Likewise, today, the invention of AI is giving life to new organizations and jobs. What's your real workforce AI deployment challenge?

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Engineering Meeting Talent Company 75

Johanna Rothman

MARCH 22, 2023

However, that's not Polly's corporate culture. Her culture says everyone gets to see everything. That “everybody sees everything” culture creates a problem in the last sentence. I just opened the Q2 2023 cohort. Program managers take the perspective of the entire program, the people doing the work. (You

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Report Culture Sales Training 89

Organizational Talent Consulting

NOVEMBER 6, 2023

Evidence suggests creativity is activated by both and your company culture. Leaders need to consider the desired knowledge, skills, and abilities of the employee, the desired organizational culture, and the workplace climate. A homogenous workforce limits the range of a company's innovation capabilities." 12 Stats about working women.

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How To Development Journal Culture 85

Organizational Talent Consulting

NOVEMBER 13, 2023

A company-wide or team view of 360-degree feedback provides talent management insights into organizational performance and culture. This way, the company can get additional organizational benefits from aggregating feedback data to identify systemic opportunities and feedback on the organization's culture. References: Baker, A.,

Leadership 70

Leadership Tools Education Journal 70

Harmonious Workplaces

OCTOBER 2, 2024

When I took classes toward my MS in Industrial-Organizational Psychology from Purdue between December 2020 and June 2023, I had weekly goals that kept me on track toward attaining my reward—an excellent grade to signify successful knowledge transfer. Manifest objectives with grit and a growth mindset I found myself in a rut recently.

Industry 52

Industry Organizational Development Development Culture 52

Harmonious Workplaces

SEPTEMBER 4, 2024

A few data points illustrate the amount of change people are facing at work: All of that change is overwhelming employees and middle managers: These data come from two surveys1,2 conducted in the first half of 2023 and reinforce our own […] The post Stay Grounded with a Simple Change Management Framework appeared first on Harmonious Workplaces. (..)

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Change Management Management Data Organizational Development 52

Rick Conlow

JUNE 19, 2023

However, companies like Tesla, Amazon, Disney, Starbucks, Walmart, GM, UPS, and Dell have already ended remote work in 2023. Bottom-line, companies with people-first culture led by Servant Leadership principles outperform their competitors. Establish a culture of sharing ideas, knowledge, and best practices by leading by example.

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Leadership Training Training Productivity 101

UPD Consulting

JANUARY 8, 2024

Appeasement never works: it's an old lesson from the history books, and it rings just as true in today’s culture wars. At a time when the American Library Association recorded 695 attempts to censor library materials, impacting 1,915 unique book titles in 2023 alone , critics saw the move as part of the chilling trend towards censorship.

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Education Culture Trends Company 52

Ben de Haldevang

JANUARY 16, 2023

De-centralised, highly integrated corporate culture where the informal networks are strong and are su pported by leadership Successful implementation is about making lots of little decisions quickly, efficiently and getting most of them right. Successful post acquisition integration is only about implementation.

Government 52

Government Leadership Operations Resources 52

Harmonious Workplaces

JANUARY 25, 2024

Merging insights from leading consulting firm McKinsey, academic journals, and contemporary cultural references like Ted Lasso , this blog explores the multifaceted nature of leadership to which many, if not most, organizations may wish to aspire. Effective leadership remains a cornerstone in the evolving landscape of organizational success.

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McKinsey Sports Ethics Leadership 98

Progressus

OCTOBER 16, 2023

COLUMBUS, OH — OCTOBER 16, 2023 — Velosio, the leading cloud applications partner for midmarket companies, announces a major release of Progressus in January of 2024, tailored to simplify the technology experience and empower businesses with tools designed for their specific industry needs.

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Software Industry Resources Tools 52

Organizational Talent Consulting

SEPTEMBER 2, 2024

The Leadership Quarterly, 29 (1), 70-88. Athanasopoulou, A., & Dopson, S. Developing leaders by executive coaching: Practice and evidence (First ed.). Oxford University Press. Doolittle, J. Life-Changing Leadership Habits: 10 Proven Principles That Will Elevate People, Profit, and Purpose. Organizational Talent Consulting. Goldstein, G.,

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Handbook Education Leadership Tools 80

Seth Godin Blog

OCTOBER 7, 2023

It’s 2023. Now that AI is about to rewrite just about every rule of our culture, perhaps it’s a good time for the boss to commit to understanding it.] [Of course, it’s not stupidity. It’s fear and superstition, which often go together. First, the rant.]

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Course System Culture Company 46

Progressus

FEBRUARY 8, 2024

Headquartered in Columbus, Ohio, Velosio encourages community involvement and a people-centric culture of over 450 employees throughout North America. This integration streamlines your business processes, ensuring they are more user-friendly and operationally efficient.

Software 52

Software Company Efficiency Operations 52

Harmonious Workplaces

FEBRUARY 15, 2024

Studies show that employment rates sharply drop after the age of 45 (OECD/Generation, 2023). For people in the EEOC-protected class of workers over the age of 40 — those Gen Xers and Baby Boomers — the problem compounds.

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Study Ethics Resources Culture 40

LSA Global

SEPTEMBER 14, 2023

September 7, 2023 — Tris Brown Delivers Selling Power Keynote in Las Vegas to Accelerate Growth to 600 sales leaders before Chief Revenue Officer of the Year Awards. Sales Culture — accounts for 40% of the difference between high and low growth companies Defines “how” things truly get done in an organization.

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Sales Talent Culture Strategy& 36

Wakeman Consulting Group: Dave's Blog

APRIL 7, 2023

on Thursday, 20 April 2023 at 11 AM Eastern. What can you learn and use from the rise of sneaker culture? INTIX posts a list of 19 trends for 2023 : This is from before this year’s conference in Seattle, but check it out. Also, I’ll be in Baltimore tonight to see BRUUUUUUCCCCEEEE! Work with me! 7 Ways to Ignite Ticket Sales!”

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Sales Trends Marketing Exercises 52

Organizational Talent Consulting

MARCH 27, 2023

There is a long and rich history of research into factors with the potential to create stress for leaders. Management Science. Hardesty, L. Tips to keep stress from hurting your heart. Mayo Clinic Health System. van Jaarsveld, Cornelia H., Potts, H., & & Wardle, J. How are habits formed: Modelling habit formation in the real world.

Leadership 52

Leadership Study Journal Exercises 52

Organizational Talent Consulting

OCTOBER 30, 2023

The reality of a volatile work environment is that it is impossible to train for every potential cross-cultural leadership situation. 2023 Global Leadership Forecast. When needed, releasing pressure to prevent catastrophic disasters and increasing organizational pressure when it's too low to maximize performance. References: Bjork, E.

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Leadership Study Research Sports 52

Organizational Talent Consulting

AUGUST 28, 2023

Executive leadership teams provide vision, establish strategy, prepare the corporate culture for change, and motivate employees to change. Regardless of whether a change is department-specific or company-wide, it benefits from executive engagement. When trust is present, organizations navigate and manage change with improved outcomes.

Leadership 71

Leadership Journal Research Energy 71

Organizational Talent Consulting

FEBRUARY 20, 2023

When leaders purposefully withhold information to manipulate a situation, it creates a toxic culture and is a sign of a dark personality type called Machiavellianism. A lack of transparency can come from a leader's failure to act or, worse, their intentional actions. Asia Pacific Management Review, 24(3), 212-222. Bono, J., & Fukuyama, F.

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Leadership Chemicals Meeting Study 65

Halo Psych

NOVEMBER 18, 2023

During 2023, it’s been all about feedback and challenging conversations. 4 minute read I was talking to a friend the other day about how my work seems to come in themes. A few years ago, much of my work seemed to be about conflict resolution in teams. During the Covid19 pandemic, it was about resilience and wellbeing.

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Emotional Intelligence Meeting Study Management 64

Organizational Talent Consulting

SEPTEMBER 11, 2023

There is no serious debate that well-designed organizations with clear organizational strategies influence desired behaviors, culture, and performance. Developing and testing a measure for the ethical culture of organizations: The corporate ethical virtues model. Stop and think about the implications of that statement for a moment.

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Journal Leadership Ethics Development 52

1 to 1

MARCH 28, 2022

workforce by 2023. Adjust your perspective on strategies for gig workers to build programs that successfully engage your workforce and promote loyalty in a short-term work culture. According to a Pew Research Center report, “The State of Gig Work in 2021,” 9% of U.S. adults are current or recent gig workers.

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How To Metrics Talent Policies 52

Organizational Talent Consulting

JANUARY 8, 2024

Here is a bonus link to an assembled collection of my top five personal favorite books from thought leaders on the topics of change management, coaching, culture, innovation and creativity, leadership style, servant leadership, and strategic planning. Like any skill, there are tips and tricks to increase your speed and retention. Gardner, S.

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How To Leadership Journal Strategy& 74

Peter Stark

FEBRUARY 14, 2023

The quiet quitters are not happy, but they are staying, negatively impacting your productivity, ability to innovate, and build a culture where employees love coming to work. Increase engagement on your team by utilizing these tips to make that a reality for your team in 2023.

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