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Large Language Models: What Product Leaders Need to Know

Tom Spencer

According to Gartner , chatbots will become the primary customer service channel for 25% of organizations by 2027. Output will reflect the information as well as biases present in the training data, which can lead to responses that are inaccurate, a threat to public safety, culturally insensitive, or otherwise politically untenable.

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We’re Facing Disruption, Too

Women in Consulting

Work-life balance, the gig economy, and a host of other cultural and demographic factors are making it possible (and attractive) to work independently. By 2027, over half of Americans will be independent or will have worked independently according to one study. Our value is now to help clients curate and apply abundant knowledge.

Talent 59
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3 Ways to Incorporate Wellness into Content Moderation for a Healthy Workforce

1 to 1

Social media enables people of various backgrounds, cultures, and communities to connect and share special life events. billion by 2027 , an increased focus on digital advertisements and data will mean more intense focus on what type of content is posted on social media websites. Embrace a culture of balance.

Media 26
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Product Success Is Not About the Zeitgeist

Harvard Business

The explanation is that what matters is the relationship between culture and the product at the time it is released. In a nutshell: Some products, artists, and movies hit a particular cultural nerve, and that’s both necessary and sufficient for success. What you need is cultural resonance. I say it would have been a hit.