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NRF show report: Retail’s future is built on data

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When choosing when and where to adopt new technologies, brands should focus on how they can improve the customer journey and meet business goals, said Trang To, vice president of omni at Tapestry, which owns luxury fashion brands including Coach and Kate Spade. Technology is not there to substitute; its there to support. In 2025, 37% of U.S.

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