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NRF show report: Retail’s future is built on data

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Social commerce is expected to nearly double between now and 2028, to $137 billion in retail sales, according to data presented by Emarketer. The post NRF show report: Retail’s future is built on data appeared first on 1to1 Media. In 2025, 37% of U.S.

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Elon Musk’s Unusual Compensation Plan Isn’t Really About Compensation at All

Harvard Business

For Tesla to reach a $650 billion valuation by 2028, the market will have to shift dramatically, with electric vehicles becoming the overwhelming percentage of all new sales. Musk’s compensation plan, with its ambitious targets for market capitalization, focuses the mind on exactly this vision.

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2025: The year of autonomous AI agents

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Of the 5 CX trends highlighted by TTEC in its CX trends report , the emergence of autonomous AI agents signals what could be the biggest innovation in the customer experience space in the next year. Early adoption is found most in sales and marketing, customer support, and HR functions, according to Everest Group.