Remove Advertising Remove Development Remove Metrics
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Sustainability: The Growing Importance of ESG Metrics

Tom Spencer

Environmental, Social, and Governance (ESG) metrics have emerged as critical tools for companies to measure and communicate their sustainability efforts. These metrics are increasingly influencing business decision-making and thus shaping corporate reputation in a way that impacts customer loyalty and financial performance.

Metrics 78
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Why Marketing Analytics Hasn’t Lived Up to Its Promise

Harvard Business

For example, while it is true that search advertising can be correlated with purchase because customers are in a motivated state to buy, it does not follow that ads caused sales. Even if the firm did not advertise, consumers are motivated to buy, so how does one know whether the ads were effective? purchase funnel metrics).

Marketing 132
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WhatsApp Grew to One Billion Users by Focusing on Product, Not Technology

Harvard Business

WhatsApp founders Jan Koum and Brian Acton launched their company with a straightforward proposition: They would create a messaging app that people wanted to use without bombarding them with advertising. By tracking a metric, they can sell optimized wait times (elevators as a service) rather than banks of elevators based on price.

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4 Roles Every Marketing Organization Needs Now

Harvard Business

Today’s marketer needs to go well beyond reporting and metrics, and be more proficient in a full range of analytical skills –including knowledge of data management principles and analytical strategies, and an understanding of the role of data quality, the importance of data governance, and the value of data in marketing disciplines.

Marketing 130
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An Emotional Connection Matters More than Customer Satisfaction

Harvard Business

Companies deploying emotional-connection-based strategies and metrics to design, prioritize, and measure the customer experience find that increasing customers’ emotional connection drives significant improvements in financial outcomes.

Retail 132
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Has Google Finally Proven That Online Ads Cause Offline Purchases?

Harvard Business

About one-third of all advertising dollars are now spent online. The key selling proposition of online advertising versus physical-world advertising is its trackability, the ability to connect the dots between ad exposure and purchases. These moves are big leaps forward for advertisers.

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An Overview of Digital Marketing Consulting

Tom Spencer

A key reason that businesses are increasingly willing to spend on digital marketing is that many of the key engagement metrics can be easily measured: e.g., open rates, clickthrough rates, and conversion rates. Digital marketing consultants work with diverse clients including SaaS platforms, small firms, large businesses, and app developers.