Harvard Business

OCTOBER 4, 2018

To find more time, leaders will need to identify opportunities to eliminate work, reduce workload, or improve productivity by working closely with their teams. By eliminating these lower-value internal projects, our teams were able to engage with our customers more deeply, leading to increased product adoption rates.

Productivity 132

Productivity Tools Meeting Efficiency 132

Consulting Matters

APRIL 24, 2020

And our topic today is really focusing on those product companies. After eight years of service, I left and worked at a couple of commercial nuclear power plants and earned a project management certification and a Master Black Belt Lead Sig Sigma process improvement black belt, along with my engineering degree.

Interviews 156

Interviews Company Marketing Operations 156

Tom Spencer

MARCH 21, 2020

Successful startups grow by building a product or service that meets the needs of customers. The customer feels cheated if some additional charge comes up on their credit card or if they are denied some discount or insurance claim which was very publicly advertised. Improve your processes and invest in technology.

Banking 88

Banking Airlines Policies Insurance 88

Tom Spencer

MARCH 21, 2020

Successful startups grow by building a product or service that meets the needs of customers. The customer feels cheated if some additional charge comes up on their credit card or if they are denied some discount or insurance claim which was very publicly advertised. Improve your processes and invest in technology.

Banking 78

Banking Airlines Policies Insurance 78