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Every day, I hear more stories of agile coaches or Scrum Masters losing their jobs. Several reasons: No manager cares about “agile” even if they care about agility. So, selling “agile” into the organization doesn’t create any traction for change. You might not like these ideas.
In the agile and lean communities, we talk a lot about transparency. This image is the transparency principle we used in From Chaos to Distributed Agile Teams. And, a much more agile organization. What do agile managers do? That includes any interim measures, including cycle time metrics. People Solve Problems.
This is true both for “on balancesheet” workers and the gig economy. Track key performance metrics, particularly those related to value delivered rather than just cost of delivering, and iterate as you learn. Using a systematic approach, create the space for them to experiment. Rethink your efficiency conversations.
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