Harvard Business

JULY 2, 2018

Agile — the management approach that relies on small, entrepreneurial, close-to-the-customer teams — has a reputation that reflects its rapid adoption in software development. It is most definitely not for big, old-line companies that are facing an existential crisis and require a full-scale turnaround.

Turnaround 132

Turnaround Agile Operations System 132

Harvard Business

OCTOBER 10, 2016

As work itself is changing, some of the basic tenets of leadership development are being challenged. To meet these challenges, we see three priorities for developing the next generation of leaders in the “work-disrupted” age: Mastery of Digital. Developing Tomorrow’s Leaders. Insight Center.

Development 70

Development Leadership Talent Agile 70

Harvard Business

DECEMBER 7, 2016

While some situations demand outside successors — such as a turnaround or a discontinuous shift in the industry and strategy – we believe that internal candidates remain the future CEOs-of-choice. Assess candidates against industry benchmarks, valid indicators of executive potential, and the CEO profiles you’ve developed.

Leadership 70

Leadership Talent Turnaround Benchmarking 70

Harvard Business

NOVEMBER 22, 2016

Improved operational efficiency: AI-based needs analysis systems allow insurers to not only improve their probability of lead-to-quote conversion but also re­duce turnaround time conversions. Insurers should focus the case for a proof of concept on activities that require agility, automation, and continuous innovation.

Insurance 71

Insurance Insurance Industry Turnaround 71

Harvard Business

NOVEMBER 30, 2017

They already report that the domestic supplier base is hollowed out, depriving them of the agility they need to respond quickly to new market opportunities. Past work by McKinsey found that inefficiencies in manufacturer-supplier interactions add up to roughly 5% of development, tooling, and product costs in the auto industry.

McKinsey 72

McKinsey Turnaround Pharmaceuticals Benchmarking 72

Harvard Business

MARCH 12, 2018

Many legacy companies would like to transform themselves into agile, talent-first organizations. Developing what we call an “M&A strategy for talent” is one way to overcome this. Developing what we call an “M&A strategy for talent” is one way to overcome this.

Talent 71

Talent Engineering Case Interview Turnaround 71

1 to 1

AUGUST 18, 2021

Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime. These insights help enhance customer journeys and further develop associates’ ability to create meaningful moments for customers.

Retail 26

Retail Strategy Strategy& Strategy 26