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How to Find the Exact Words that Attract Your Clients (and Gets them Excited to Work with You)

Consulting Matters

Do the following: Do a survey with former and potential clients. Follow up a survey with interviews that allow you to probe for insight, clarity and really good phrases. Yes, emotions. Emotional intelligence [has become] simply new jargon for discussing our emotions. Go where your clients might open up.

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5 Ways to Boost Your Resilience at Work

Harvard Business

In a 2014 global survey of Human Capital Trends conducted by Deloitte , 57% of respondents said that their organizations are “weak” when it comes to helping leaders manage difficult schedules and helping employees manage information flow, and that there is an urgent need to address this challenge. Develop mental agility.

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4 Ways to Improve Your Leadership Communication Effectiveness

Organizational Talent Consulting

A recent survey of leaders across companies with under $10m to over $1bn in annual revenue identified the following negative consequences associated with ineffective leadership communication: 52% reported higher stress levels. Build Your Emotional Intelligence. Cultivate Your Cultural Agility.

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As AI Makes More Decisions, the Nature of Leadership Will Change

Harvard Business

Certain qualities, such as deep domain expertise, decisiveness, authority, and short-term task focus, are losing their cachet, while others, such as humility, adaptability, vision, and constant engagement, are likely to play a key role in more-agile types of leadership. Here’s a closer look at these competencies: Humility.

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Is Executive Coaching Really Worth it?

Organizational Talent Consulting

Coaching helps leaders shift assumptions and perceptions and adopt positive cross-cultural motivation, vision, and cultural agility. Improved Emotional Intelligence (EQ) A recent Harvard study revealed that a leader's emotional intelligence (EQ) matters more than their mental ability (IQ).

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How Rudeness Stops People from Working Together

Harvard Business

When asked why they were uncivil, more than 25% of people in a survey I conducted blamed their organization for not providing them with the basic skills they needed, such as listening and feedback skills. It’s not enough to frame norms; you have to train employees to understand and respect them.

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The Mental Benefits of Vacationing Somewhere New

Harvard Business

The result is personal growth — greater emotional agility, empathy, and creativity. The first benefit is enhanced emotional agility , or the ability to not react immediately to emotions, but to observe those that arise, carefully collect information to understand the possible causes, then intentionally decide how to manage them.

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