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All the Finance work (Finance is the customer). I prefer Cost of Delay to either ROI or NPV. This is where taking an agile approach to the projects can really help your project portfolio decisions. Until they pay off their accumulated decision-debt, they can't move forward with an agile approach.
Recently, a financial services organization found $5 million in opportunities to optimize its finance processes. Yet it also gives you an agile way to work: you don’t waste time or dollars when there are no results, and you develop a fast-fail mentality to learn what works and what doesn’t.
Most companies have a finance and operational system in place, but siloed systems can’t go beyond everyday business processes or help with future business growth. Ensure business agility. Also, with ERP, project-driven organizations companies receive a quicker ROI and cost-efficient use of the resources deployed.
As an example, the CEO had been discussing the importance of driving more agile decision making. We’re working on a model for the ROI of a technology dollar, versus a marketing dollar, versus a sales dollar, so we can make trade-off decisions.
Nearly every function from marketing to human resources and finance was replicated at each level: Enterprise functions and infrastructure. Microsoft delivered enormous wins to shareholders for decades before losing momentum to smaller agile companies as well as the likes of Apple and Google. a) Agility.
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