The Source

APRIL 8, 2022

So, it was somewhat surprising to see a major reversal in our most recent survey. Now, clients are more positive than ever—on average, 81% of clients describe firms in positive terms on the same metrics. It’s the sort of swing that breaks the swing-o-meter on election night and leaves forecasting agencies with red faces.

Metrics 59

Metrics Survey Culture Consulting 59

LSA Global

OCTOBER 7, 2024

Things Always Change, and Strategies Must Be Agile Enough to Keep Pace By the time most strategies make their way from the board room to the frontline, things have changed. Agility in strategy means that companies are always in motion, analyzing performance, making course corrections, and seizing new opportunities as they emerge.

Strategy 63

Strategy Strategy& Strategy Agile 63

Harvard Business

JANUARY 22, 2018

Meta-analytic studies reviewing 50 years of research suggest that personality traits such as curiosity, extraversion, and emotional stability are twice as important as IQ — the benchmark metric for reasoning capability — when it comes to predicting leadership effectiveness. Insight Center. The Risks and Rewards of AI.

Leadership 71

Leadership Agile Emotional Intelligence Benchmarking 71

Harvard Business

JANUARY 2, 2018

I found that 98% of the workers I surveyed over the past 20 years have experienced rude behavior and 99% have witnessed it. When Christine Pearson and I asked people in one survey why they were uncivil, more than 25% blamed their organization for not providing them with the basic skills they needed, such as listening and giving feedback.

Training 71

Training Training Survey Report 71

Harvard Business

MAY 7, 2018

Bain & Company, in partnership with Google, surveyed nearly 1,700 global marketing and media decision makers to learn more about the value they’re gaining from investments in digital information and technology. Downey: You surveyed marketers in North America, Europe, Australia and Japan. Beaudin: No.

Data 70

Data Marketing Bain Media 70

Harvard Business

JANUARY 20, 2017

The teams exposed to rudeness displayed lower capabilities in all diagnostic and procedural performance metrics, markedly diminishing the infant’s chances of survival. Researchers filmed these simulations and had objective judges evaluate them.

Training 70

Training Training Study Film 70

LSA Global

DECEMBER 1, 2021

Strategy without Action Is Just Wishful Thinking Despite the time and effort leaders put into crafting a clear business strategy , one of the most distressing statistics, is that, according to a recent IBM survey, 90% of strategies fail to meet expectations. This is when organizational change agility comes into play.

Strategy 36

Strategy Strategy& Strategy How To 36

Harvard Business

OCTOBER 27, 2017

In a new global survey by the Economist Intelligence Unit (EIU), 90 percent of respondents said their organizations failed to reach all of their strategic goals because of flawed implementation. In today’s business environment, strategy planning cycles must be more rapid, dynamic, and agile than in the past.

Strategy 70

Strategy Strategy& Strategy Government 70

LSA Global

APRIL 4, 2022

Customer Experience Transformation Transforming your customer’s experience is far more comprehensive an effort than just musing about customer behavior or surveying a slice of your market. The pandemic has forced companies to initiate profound changes to their customer experience and their employee experience to survive and thrive.

Metrics 36

Metrics Comparison System Agile 36

LSA Global

DECEMBER 3, 2019

A recent McKinsey survey of 800 companies found that a whopping 77 percent of strategic decisions were made outside of the original strategic plan. The caveat is that there must be some agility as you execute the plan. A Common Problem When Leaders Disagree on Strategy. Include a Caveat.

Strategy 36

Strategy Strategy& Strategy Leadership 36