Harvard Business

DECEMBER 17, 2018

.” Our solution – one transferable to other organizations pursuing innovation – has been to create an agile network of volunteer ambassadors and coaches throughout the company who have taken collective responsibility for making innovation happen and steering our organizational culture in the right direction.

Company 132

Company Agile Training Training 132

Epicflow

JANUARY 30, 2024

Forecasting and decision-making Thanks to predictive analytics, PM tools analyze historical data along with current project metrics to predict how the project environment will change. Let’s now review the most common applications of the technology in more detail. notify a project manager of potential risks or upcoming bottlenecks, and more.

Trends 130

Trends Management Emotional Intelligence Software 130

Johanna Rothman

APRIL 3, 2018

I delivered a webinar called Agile Metrics for Team and Product Progress last week, thanks to the nice folks at Innovation Roots. One person gave me a new saying about metrics (at the end, during the Q&A): Are you data-driven or data-informed? If we use agile approaches, does that mean we never have a target?

Data 41

Data Agile Metrics Productivity 41

Harvard Business

OCTOBER 30, 2017

The most common chief executive exaltation we hear is “We must be more innovative, agile, and adaptable.” We were struck by the dissonance with the ambition — if you want to be more innovative and agile and anything could happen, isn’t that a truly brilliant notion? Now, they say, it is time to get on with it!

Strategy 71

Strategy Strategy Strategy& Government 71

1 to 1

OCTOBER 11, 2021

Customer Satisfaction (CSAT), Customer Effort Score (CES), and Net Promoter Score (NPS) metrics have long been invaluable tools in the industry, but it’s critical to recognize that these metrics on their own cannot improve customer experience. Be agile when uncovering reasons for customer churn. What is a CSAT rating?

Metrics 26

Metrics How To Survey Software 26