Tom Spencer

APRIL 1, 2022

These include offsetting greenhouse gas production by purchasing carbon credits, investing in more efficient gas turbine engines, using sustainable aviation fuel, and manufacturing with novel materials and 3D printing methods. This includes not only commercial airlines, but also cargo planes and military aircraft. The Aviation Market.

Trends 89

Trends Engineering Travel Airlines 89

Harvard Business

APRIL 25, 2016

Airline operations are a huge optimization challenge. There are hundreds of planes, thousands of pilots, flight attendants, mechanics, and ground crews that must be properly deployed for the system to work efficiently. Even a PhD would have to admit at the beauty of that efficiency.

Airlines 70

Airlines Software Efficiency System 70

Harvard Business

AUGUST 1, 2016

An estimated 21% of carbon emissions in the United States are attributable to companies, and yet to date there is scant research on how to make firm operations more efficient in terms of reducing pollution. For many years, teams at Virgin Atlantic have been testing ways to motivate efficient decision-making in the cockpit.

Efficiency 70

Efficiency Metrics Study Groups 70

Harvard Business

JUNE 2, 2016

Suppose you owned an airline and ordered an engine from Rolls-Royce or GE. This question has been top of mind lately among manufacturers aiming to drive profitable growth, triggering a fundamental shift to the way a business operates that increasingly focuses on outcomes. Operations in a Connected World. Insight Center.

Productivity 70

Productivity Company Engineering Sales 70

Harvard Business

APRIL 11, 2017

Among those that have met that fate in recent months are initiatives at Target, Alaska Airlines, Coca-Cola, the New York Times, and Chubb. Operators in the business units love hitting goals and finding new efficiencies. Three years later, many of these ambitious ventures will have quietly expired without an obituary.

Survey 131

Survey Groups Energy Research 131

Harvard Business

AUGUST 2, 2018

Instead, employees throughout the organization will be able to spot the low-hanging fruit where AI could make your organization more efficient. How companies are using artificial intelligence in their business operations. People do not need to know how to fly a plane to be able to spot sensible new airline routes. Adopting AI.

Data 131

Data Software Tools Travel 131

Harvard Business

OCTOBER 18, 2016

With this model, an investment can be defined as strategic, key operational, support, or high potential. Key operational investments sustain existing business operations, helping to avoid any disadvantage. They are about achieving cost reduction and efficiency improvements through automation or meeting government requirements.

Tools 70

Tools Operations System Software 70

Harvard Business

DECEMBER 13, 2016

Prioritization at a strategic and operational level is often the difference between success and failure. What about efficiency? The senior management of the postal company thought they had communicated clear priorities, but in fact they had created an operational dilemma that resulted from strategic confusion.

How To 70

How To Operations Efficiency Banking 70

Harvard Business

OCTOBER 12, 2016

Let’s look at an example that most of us directly interact with for hundreds, if not thousands, of hours annually: the airline industry. Pilots are a critical pool of talent for an airline; there must be a sufficient supply with appropriate skills to operate the airline.

Airlines 70

Airlines Talent Company Analysis 70

Harvard Business

DECEMBER 4, 2017

And that’s not just social media accounts; it’s bank accounts, retailer gift card accounts with cash and credit cards attached, airline loyalty accounts with years of accumulated frequent flyer points, and other accounts with real value. This statistic is alarming, but in fact it significantly understates the scope of the threat.

Data 106

Data ROI System Education 106

Harvard Business

APRIL 20, 2016

Disney has reinvented the customer experience by translating what it exclusively knows about park operations into software, substantively enhancing its customer value proposition. Today, Delta has industry-leading operations in metrics such as on-time arrivals, flight cancellations, and lost bags.

Software 70

Software Company Intellectual Property Airlines 70

Seth Godin Blog

AUGUST 27, 2017

Anyone who has done the math will tell you that word of mouth is the most efficient way to gain trust, spread the word and grow.   Airline, my two-year-old can't sit in a row by herself, and the agent on the phone said you'd work it so we could sit together! It only takes a moment to destroy. It's not my fault.

Airlines 55

Airlines Course Efficiency Operations 55

Harvard Business

JUNE 26, 2017

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does. When you think and operate in unique ways internally, you can produce the unique identity and image you desire externally.

Culture 71

Culture Company Cash Flow Operations 71

Harvard Business

SEPTEMBER 23, 2016

Former Walmart.com CEO Carter Cast recalled to me, “Back in the early 2000s there were many things we wanted to accomplish with our online business but had a hard time doing because of the perception that we’d interfere with the well-oiled efficiency of the physical stores. ” A key word here is perception.

Metrics 70

Metrics Retail Sales Automotive 70

Harvard Business

MARCH 8, 2018

Like banks, airlines, and retailers, health care providers will need to offer an easy, digital front-end experience to their customers. Improved access is another potential benefit, as telehealth tools can free up time for providers to see new and more complex patients in-person by efficiently moving more routine visits out of the office.

Retail 71

Retail Strategy Strategy Strategy& 71

Seth Godin Blog

AUGUST 27, 2017

Anyone who has done the math will tell you that word of mouth is the most efficient way to gain trust, spread the word and grow.   Airline, my two-year-old can't sit in a row by herself, and the agent on the phone said you'd work it so we could sit together! It only takes a moment to destroy. It's not my fault.

Airlines 42

Airlines Course Efficiency Operations 42

Harvard Business

OCTOBER 31, 2016

These capabilities transcend a simple mastery of sales fundamentals and require proficiency in things like logistics efficiency, value-added services, and regulatory compliance. The second is the use of a status-based incentive program for distributors, with different tiers of benefits and consequences based on clearly published criteria.

Sales 70

Sales Marketing Survey Finance 70

Harvard Business

SEPTEMBER 15, 2017

How could a well-trained crew flying a modern airliner so abruptly lose control of their aircraft during a routine flight? For most pilots, automation usually ensures that operations stay well within safe, predictable limits. The tragic crash of Air France 447 (AF447) in 2009 sent shock waves around the world.

Airlines 71

Airlines System Data Examples 71

Harvard Business

JUNE 13, 2017

Using systems engineering, we can integrate technologies and build hospitals and clinics that ensure consistently safe, high-quality, and efficient care. We don’t expect airlines to build their own planes. They buy them from experienced system integrators such as Boeing or Airbus.

Data 71

Data System Wireless Productivity 71

Harvard Business

DECEMBER 23, 2016

” Members from each partner organization rate the alliance in areas related to strategic fit, operational fit, and cultural fit. Similar failures among cockpit crews can lead to airline crashes. Eli Lilly and Company measures the health of its alliances with a “Voice of the Alliance Survey.”

Productivity 70

Productivity Survey Resources Training 70

Harvard Business

FEBRUARY 27, 2017

If businesses leverage it from the back office forward, focusing mainly on increasing efficiency and optimizing internal processes, then our use of technology will result in the displacement of labor. Leverage technology from front to back. The effects of technology on humans depends on how we choose to develop and use it.

Education 70

Education Enterprise Productivity Examples 70

Tsavo Neal

JANUARY 25, 2018

This is an efficient way to re-purpose your content and create more value out of what you’ve already produced. The secondary benefits included the ability to double down on doing one (or a few) thi0ng repeatedly, getting more efficient at it and effectively increasing my hourly rate. Speaking Engagements. Newsjacking.

Consulting 68

Consulting Advertising Case Interview Conference 68

Harvard Business

JUNE 12, 2018

One novel use of this location-based data is KLM Royal Dutch Airlines’ surprise campaign , where the company identified passengers who checked into its flights on Foursquare and tweeted about waiting to board. Finally, the simultaneous optimization of trust and relevance is an inherently difficult balancing act.

Data 71

Data Media Guidelines Travel 71

Harvard Business

DECEMBER 20, 2016

The UN also agreed to slash emissions from the airline industry. President Obama, with his counterparts in Canada and Mexico, agreed to some aggressive regional targets on renewable energy and efficiency. I do believe companies will expand their horizons, looking more at systems, not just their operations and value chains.

Energy 70

Energy Chemicals Banking Financial 70