Merging Competitors: U.S. Airways and American Airlines
Harvard Business
APRIL 10, 2024
If you’re navigating a merger, this episode is for you.
5 reasons to choose strategy consulting over financial advisory consulting
Management Consulted
JULY 2, 2013
Strategy consulting vs. financial advisory consulting – both are consulting. First, a 101 on strategy consulting for you newbies to the site – having an insider view into the strategy and operations of a company requires that you quickly become an expert on day-to-day activities in light of the overall company vision.
Financial 
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The Reason Air Travel Is Terrible and So Few Airlines Are Profitable
Harvard Business
MAY 27, 2016
Why is the airline industry so terrible? Which brings us back to the airline industry. ” Airlines are also pursuing efficiency in ways customers don’t see so easily, such as reducing the number of short-haul flights they offer and centralizing passengers in large airports.
Airlines 124
124 
To Change Your Strategy, First Change How You Think
Harvard Business
MAY 17, 2017
The airline industry is a cautionary tale of what happens when companies emulate new business models without bringing over the associated mental models. For over 40 years, Southwest Airlines has been a disruptive force in the airline industry, creating an entirely new category and a record 43 consecutive years of profitability.
Airlines 134
134 
Research: Consumers Spend Loyalty Points and Cash Differently
Harvard Business
AUGUST 23, 2024
The authors of this article present research findings from their analysis of data describing over 29,000 unique loyalty points earning and spending transactions made during two recent years by 500 airline loyalty program consumers.
Research 252
252 
TCIP #016 – Malaysia Airlines Crisis Management with Jonathan Hemus
Melissa Agnes
SEPTEMBER 21, 2014
Malaysia Airlines has suffered through two devastating and traumatic crises this year. These are two major crises, ultimate nightmares for any airline, and Malaysia Airlines faced both within months from one another. How culture, both organizational and national, impacted Malaysia Airlines’s crisis communication.
Airlines 84
84 
Mergers & Acquisitions: Strategy
Tom Spencer
JULY 28, 2013
MERGERS have had a ubiquitous presence in the news recently as leaders in the airline , publishing , and telecommunications industries have taken steps to consolidate. According to McKinsey, transformational mergers are rare “because the circumstances have to be just right, and the management team needs to execute the strategy well.”.
Strategy 98
98 
How to Lead through a Merger: US Airways and American Airlines
Harvard Business
SEPTEMBER 7, 2021
How did CEO Doug Parker successfully merge US Airways and American Airlines?
Airlines 91
91 
How CEO Ed Bastian Is Transforming DEI at Delta Air Lines
Harvard Business
FEBRUARY 12, 2025
A 2023 case study of the airline’s talent strategy.
Airlines 117
117 
Warren Buffett Is Betting the Airline Oligopoly Is Here to Stay
Harvard Business
NOVEMBER 17, 2016
Warren Buffett got burned with an airline investment in the 1990s. airlines, taking a 4.16% stake in American Airlines, smaller stakes in United and Delta, and an undisclosed stake in Southwest Airlines. airlines had one thing in common: their largest investors. billion in the four largest U.S.
Airlines 70
70 Venezuela Strengthens Currency Controls in Impossible Mission to Stop Capital Flight; Airlines Collapse; End of the Line
MishTalk
JANUARY 23, 2014
In an effort to get money out of Venezuela, airline ticket sales had been booked solid for months. One airline cancelled all flights. Venezuelan bonds plunged to the lowest in more than two years after the government announced the latest partial devaluation of the bolivar, this time for airlines and foreign direct investment.
Airlines 76
76 
Porter’s Generic Strategies
Tom Spencer
JULY 6, 2014
Three strategies to achieve above-average performance: cost leadership, differentiation, and focus. In order to understand Porter’s Generic Strategies, it is helpful to take a step back and examine the two things which determine a firm’s profitability in the long run. Figure 2: Three Generic Strategies. Source: Flickr ).
Strategy 88
88 
Your Mobile Strategy Can’t Just Be About Phones
Harvard Business
JULY 27, 2017
To get there, companies should take the time to level-set their efforts with three strategic exercises: Reexamine your goals and strategy. With more and more options for mobile interactions, businesses all too often get their digital strategy wrong — or don’t reassess it often enough. Insight Center. Think about Airbnb.
Strategy 111
111 
Consultant Ninja: Consultants = Big Strategy, Little Execution. Client.
Consultant Ninja
JUNE 26, 2009
Consultants = Big Strategy, Little Execution. Client Needs = Little Strategy, Big Execution. But rarely at a strategy consulting firm do we help the client to execute. My response was that if the strategies arent implemented, its a worthless strategy, and thats our fault. Friday, June 26, 2009. at 9:53 AM.
Consulting 100
100 
Consultant Ninja: The Etymology of Consulting: Management.
Consultant Ninja
SEPTEMBER 8, 2009
I am a strategy consultant at. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Older Post. Subscribe to: Post Comments (Atom). Tuesday, September 8, 2009.
Oliver Wyman 138
138 
Airlines’ New Basic Economy Fares Show the Power of No-Frills Pricing
Harvard Business
MARCH 3, 2017
American Airlines and United Airlines recently joined Delta in offering passengers a lower-priced option to fly: basic economy. At first blush, it’s difficult to see how a further degradation of airline service can enhance profits and attract customers. Want to save a couple of bucks on your next flight?
Airlines 70
70 
A Look at Malaysia Airlines’s Crisis Communications During the Crisis of Flight MH370
Melissa Agnes
MARCH 13, 2014
By now, we’ve all heard of the terrible crisis Malaysia Airlines is facing with flight MH370 appearing to have vanished out of thin air with over 200 passengers and crew members aboard. It’s an unthinkable situation, though one that every airline needs to be prepared to properly manage at any given time.
Airlines 111
111 
Your Strategy Has to Be Flexible — But So Does Your Execution
Harvard Business
NOVEMBER 14, 2017
” This and a slew of similar maxims reflect a common view of strategy execution: that it’s distinct from strategy, harder to pull off than defining a strategy, and therefore more critical to success — underpinned by seemingly indisputable virtues such as diligence, discipline, consistency, alignment, and focus.
Strategy 110
110 
French Airline Pilots Call Month Long Strike in May to Protest Law Prohibiting Pilot Strikes
MishTalk
FEBRUARY 9, 2014
The French airline union, SNPL, has called for a month-long strike beginning in May. It''s main objective is to repeal the Diard Law which limits the right of airline pilots to strike. Via translation from Les Echos : An unprecedented month-long strike is the motto launched today by SNPL, the main union of French airline pilots.
Airlines 67
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Uber Shows How Not to Apply Behavioral Economics
Harvard Business
APRIL 13, 2017
Another example I often give concerns the use of fuel- and carbon-efficient flight practices in the airline industry. million in fuel costs for the airline and reduced emissions of more than 21,500 metric tons of CO 2 over the eight-month period of the study. The implication? An estimated cost savings of $5.37
Airlines 190
190 
Consultant Ninja: How Consultants Manage Frequent Flyer Miles.
Consultant Ninja
SEPTEMBER 27, 2010
They don't seem to have a miles program of their own, but you can accrue airline miles. They don't seem to have a miles program of their own, but you can accrue airline miles.Good Article. I am a strategy consultant at. There's also Points.com. You can even swap points here. I never seem to be able to do it :(.
Consulting 147
147 United Airlines Proves that Improving Customer Experience Requires Positive Employee Engagement
1 to 1
JANUARY 27, 2014
When I asked her which airline she worked for, she replied, "the worst airline in the world." I responded, "Let me guess--United Airlines.". Customer Experience Customer Loyalty Customer Service Customer Strategy Employee Engagement brandtrust employeeengagement trustabilty trustableairlines unitedairlines'
Airlines 52
52 Strategies For Building Sustained Trust From The World’s Leading Airlines
Melissa Agnes
OCTOBER 23, 2018
These leading airlines showcase the power of focusing on the details of experience. The airline industry is tough. And yet, there are some airlines out there that just simply get it. And yet, there are some airlines out there that just simply get it. About this episode. Connect with Shashank on LinkedIn.
Airlines 40
40 Consultant Ninja: Thee Sunbeam method of Government Stimulus.
Consultant Ninja
SEPTEMBER 24, 2009
I am a strategy consultant at. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Older Post. Subscribe to: Post Comments (Atom). Friday, September 25, 2009.
Oliver Wyman 124
124 
The Price is Right: Decoding the Art of Product Pricing
Tom Spencer
MARCH 8, 2024
From entrepreneurs putting a new product on the market to executives at a public company revamping a product line, effective pricing is a key pillar of any successful sales and marketing strategy. Pricing strategy is not one-size-fits-all. As a result, companies would be able to consistently maximize profits.
Productivity 158
158 
Book Review – “How the mighty fall” by Jim Collins
Tom Spencer
MARCH 24, 2018
A fine example of a company that passed through the five stages of decline to ultimately collapse was the one popularly known as “the king of good times” – Kingfisher Airlines. Kingfisher Airlines, once known for its best in class service, on board meals, and staff courtesy fell from grace due to excessive arrogance.
Airlines 101
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List: Global Strategy Firms 2013
Tom Spencer
JULY 22, 2013
List of Global Strategy Firms in 2013. BELOW is a hand-picked list of leading Global Strategy Firms. Maybe not, but seeing as Sydney is at the other end of the earth you would expect a truly global strategy firm to have an office there (if you want to see a list of purely Aussie strategy firms for 2013, click here ).
Oliver Wyman 83
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Consultant Ninja: When "hedging" is just speculation: Management.
Consultant Ninja
MARCH 4, 2009
Uniteds fuel hedging strategy has all the marks of some smooth-talking consultants or bankers. billion during the year ended December 31, 2008. " - United Airlines 2008 10-K, 2 March 2009. Just buying the calls would have been a much better (if more cash intensive up front) strategy. I am a strategy consultant at.
Oliver Wyman 100
100 Consultant Ninja: Booz & Company consultant-ese: Management.
Consultant Ninja
NOVEMBER 17, 2008
Emerging Leaders, Strategy+Business Consultant Ninja Translation: Use the internet to do international business. I am a strategy consultant at. The longer Im in consulting the more I recognize how hard it is to always write clear and insightful ideas. Older Post. Subscribe to: Post Comments (Atom). Monday, November 17, 2008.
Oliver Wyman 113
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Consultant Ninja: Dilbert Slays, one day at a time: Management.
Consultant Ninja
MAY 20, 2009
I also recommend Dogberts insight into the importance of "Strategy." I am a strategy consultant at. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% at 8:13 PM.
Oliver Wyman 100
100 
Consultant Ninja: Engineers as Rock Stars: Management Consulting.
Consultant Ninja
AUGUST 12, 2009
I am a strategy consultant at. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Older Post. Subscribe to: Post Comments (Atom). Wednesday, August 12, 2009.
Engineering 100
100 Consolidation in Europe’s Airline Industry
BCG
AUGUST 17, 2016
Over the past 15 years, Europe’s full-service airlines have flown through turbulent skies as they generally failed to adapt to an increasingly price-competitive short-haul market. The financial, regulatory, and political barriers to various strategic scenarios will determine the exact nature of each airline’s options.
Airlines 40
40 
Consultant Ninja: There goes BearingPoint: Management.
Consultant Ninja
NOVEMBER 18, 2008
I am a strategy consultant at. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Older Post. Subscribe to: Post Comments (Atom). Tuesday, November 18, 2008.
BearingPoint 100
100 
Consultant Ninja: New Word: Drecession: Management Consulting.
Consultant Ninja
FEBRUARY 1, 2009
I am a strategy consultant at. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Older Post. Subscribe to: Post Comments (Atom). Sunday, February 1, 2009.
Oliver Wyman 100
100 
Consultant Ninja: Yes, this blog shall continue: Management.
Consultant Ninja
JULY 22, 2009
I am a strategy consultant at. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Older Post. Subscribe to: Post Comments (Atom). Wednesday, July 22, 2009.
Oliver Wyman 100
100 Consultant Ninja: The Beach time is the Right Time.: Management.
Consultant Ninja
NOVEMBER 11, 2008
I am a strategy consultant at. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Older Post. Subscribe to: Post Comments (Atom). Tuesday, November 11, 2008.
Oliver Wyman 100
100 
Consultant Ninja: My current project: Management Consulting Blog
Consultant Ninja
JANUARY 26, 2009
I am a strategy consultant at. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Older Post. Subscribe to: Post Comments (Atom). Tuesday, January 27, 2009.
Oliver Wyman 100
100 
Consultant Ninja: Future Demand Borrowing, Revisited.
Consultant Ninja
JANUARY 25, 2010
I am a strategy consultant at. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Older Post. Subscribe to: Post Comments (Atom). Monday, January 25, 2010.
Oliver Wyman 100
100 Consultant Ninja: Consulting Vignettes: Management Consulting Blog
Consultant Ninja
FEBRUARY 20, 2009
I am a strategy consultant at. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Older Post. Subscribe to: Post Comments (Atom). Friday, February 20, 2009.
Oliver Wyman 100
100 
Consultant Ninja: Excel shortcut of the day - Pivot Tables.
Consultant Ninja
MARCH 10, 2009
I am a strategy consultant at. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Older Post. Subscribe to: Post Comments (Atom). Tuesday, March 10, 2009.
Oliver Wyman 100
100 
Consultant Ninja: A Veritable Gold Mine. Gold I tell you.
Consultant Ninja
JULY 23, 2009
I am a strategy consultant at. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Older Post. Subscribe to: Post Comments (Atom). Thursday, July 23, 2009.
Oliver Wyman 100
100 
Consultant Ninja: Gotta Keep Dry During Typhoon Morakot.
Consultant Ninja
AUGUST 13, 2009
I am a strategy consultant at. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Older Post. Subscribe to: Post Comments (Atom). Thursday, August 13, 2009.
Oliver Wyman 100
100 
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