Consultant Ninja

DECEMBER 11, 2008

We have the largest, most technologically advanced, most combat-hardened, best trained navy in the world. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% Consulting. (88).

Oliver Wyman 100

Oliver Wyman Consulting Management Airlines 100

Consultant Ninja

SEPTEMBER 4, 2008

Was there good training involved?". 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6% [Timmy, having captured his information, now moves on to secondary targets.].

Oliver Wyman 100

Oliver Wyman Consulting Resumes Airlines 100

Melissa Agnes

SEPTEMBER 25, 2014

It’s critical to act on these learnings, make changes to processes, conduct training where knowledge gaps have been revealed and exercise the revised plan. Listen: TCIP #016 – Malaysia Airlines Crisis Management with Jonathan Hemus. Fail to do this and further crises may lie just around the next corner.

Management 95

Management Airlines Energy Exercises 95

Management Consulted

JUNE 14, 2015

Founded in 1995 by former Bain consultants and headquartered in New York City, they focus on developing airline strategy and implementing major operational turnaround. Then, underneath three of these sub-subsidiaries are, you guessed it, more subsidiaries, such as Seabury Airline Planning Group LLC and Seabury Maritime Corporate Finance LLC.

Groups 100

Groups Interviews Culture Case Interview 100

Melissa Agnes

FEBRUARY 12, 2015

If you work for an organization that manufactures transport vehicles or if you work in the transportation / travel industry (whether you’re a car company, a plane manufacturer, an airline, a train builder, etc.) you absolutely need to be assessing, preventing and planning for the risk of a hack. Think about it.

Transportation 45

Transportation Training Training Airlines 45

Melissa Agnes

SEPTEMBER 26, 2014

What monitoring tools will best help you succeed at this task and how should you go about training your team? TCIP #016 – Malaysia Airlines Crisis Management with Jonathan Hemus. Malaysia Airlines has suffered through two devastating and traumatic crises this year. Don’t miss it! Listen here.

Airlines 79

Airlines Media Healthcare Resources 79

Markovitz Consulting

SEPTEMBER 15, 2020

To be sure, if you own cruise ships, an airline, or a live concert venue, you’ll have to deal with serious changes to your business models for a while. Bill Belichick, the legendary coach of the NFL’s New England Patriots, was asked how he was adjusting his training camp to the new health protocols of the COVID-era.

Leadership 124

Leadership Airlines Agile McKinsey 124

Consultant Ninja

JUNE 4, 2009

Scientists/Professors/Engineers Research is shared publicly, published papers, conferences, teaching universities Military Officers Army War College, joint training exercises, officer exchange programs, published books Auditors/Accountants FAS rulings, journals, filings with the SEC. Subscribe to: Post Comments (Atom). Consulting. (88).

Consulting 100

Consulting Management Oliver Wyman Airlines 100

Rick Conlow

MARCH 22, 2023

Delta Airlines employees never seem to be happy. And training, coaching, recognizing, and supporting your employee teams so they become superstars. See this: 21 Servant Leadership Training Lessons. For example, Target consistently is out of stock on items, and has website problems. They are like robots doing their jobs.

Survey 98

Survey Training Training Bain 98

Management Consulted

APRIL 2, 2017

Bain’s major industries of importance in the Middle East include Airlines & Transportation, Media, Mining, Oil & Gas, Retail, Private Equity, Social & Public Sector, Technology, Telecommunications, Utilities and Alternative energy (the oil will run out one day!). in revenue (wow!). Bain & Company. bravo Deloitte!).

Oliver Wyman 160

Oliver Wyman Consulting Deloitte Real Estate 160

MishTalk

JULY 21, 2014

Challenge From Russia Please consider Russia Challenges Accusations that Ukraine Rebels Shot Down Airliner. Russia''s Defence Ministry on Monday challenged accusations pro-Russian rebels were to blame for shooting down a Malaysian airliner and asked the United States to produce satellite images to support its assertions.

Airlines 78

Airlines Operations Government System 78

Harvard Business

MAY 17, 2017

The airline industry is a cautionary tale of what happens when companies emulate new business models without bringing over the associated mental models. For over 40 years, Southwest Airlines has been a disruptive force in the airline industry, creating an entirely new category and a record 43 consecutive years of profitability.

Airlines 57

Airlines Strategy Strategy& Strategy 57

1 to 1

OCTOBER 18, 2015

After nearly two years since their initial merger, American Airlines and US Airways officially became one airline on Saturday. And after a million hours of training and more than 9,000 tests of kiosks, the airline is facing the last remaining hurdle where mergers are concerned: going live with their combined reservations system.

Airlines 20

Airlines Training Training System 20

Henman Performance Executive

APRIL 30, 2012

The Unethical Nature of Ethics Training. Let’s throw some training at this!” About 40% of the time, training doesn’t address any true strategic objective, other than to have some training. In the case of the Secret Service ethics training, I’d like the job of designing the program. I can hear the clarion cry.

Ethics 28

Ethics Training Training Airlines 28

Harvard Business

APRIL 14, 2017

United Airlines is pledging to train its workers better to ensure that “ employees are prepared and empowered to put our customers first ” in the wake of a video showing a passenger being dragged from a plane. Company leaders need to offer better employee training on all these points.

Company 49

Company Airlines Video Media 49

Consultant Ninja

JULY 17, 2009

We began discussing the term "Client Service," which was used extensively during training, but never truly defined. 2010-Present: Off the road 2009 Stats: Airline Miles: 24,902 Nights away from home: 73 (of 216: 34% of nights) AMEX Charges: $21,220 2008 Stats: Airline miles: 87,589 Nights away from home: 159 (of 365: 43.6%

Consulting 100

Consulting Management Oliver Wyman Airlines 100

MishTalk

JULY 22, 2014

intelligence officials said Tuesday that Russia was responsible for "creating the conditions" that led to the shooting down of Malaysia Airlines Flight 17, but they offered no evidence of direct Russian government involvement. Officials: No Evidence Of Direct Russian Link To Malaysia Plane Crash. Senior U.S.

Report 77

Report Government Media Airlines 77

MishTalk

JULY 17, 2014

A spokesman for the Russian Embassy in Washington declined to comment on charges that pro-Russian rebels in Ukraine shot down a Malaysian Airlines plane. It''s also not an easy weapon to fire, and would require some training or prior knowledge to use it. Why should we comment on allegations?" the official said.

System 73

System Airlines Policies Report 73

1 to 1

DECEMBER 12, 2014

Companies with customer-obsessed cultures--think USAA or Southwest Airlines--differentiate themselves in their industries and earn major financial benefits as a result. There’s more… To read the rest of this blog posting click here or visit www.1to1Media.com/weblog. 1to1Media.com/weblog.

Airlines 37

Airlines Culture Financial Training 37

Harvard Business

APRIL 12, 2017

United Airlines has leapt into a brand disaster of mythic proportions. For example, in China, a critical growth market for the airlines, the disturbing passenger-shot video story has gone super-viral (likely in part because the passenger manhandled by United was Asian). ” And they need to have executives who will listen to them.

Airlines 57

Airlines Video Operations Policies 57

Seth Godin Blog

AUGUST 30, 2016

American Airlines doesn't know what to say. For thirty years, the airlines have relentlessly trained travelers to spend as little as possible on a seat, offering generic alternatives and contemptuous, confusing pricing policies. And they're having a lot of trouble saying it.

Advertising 40

Advertising Company Airlines Travel 40

Seth Godin Blog

APRIL 6, 2019

And when law firms started offering women partnerships… And when seat belts were required in cars… And when the building codes required fire exits and accessibility ramps… And when work rules required more training and more rest for pilots and airline crews… And when doctors were required to wash their hands before and after (..)

Airlines 37

Airlines Training Training 37

Harvard Business

JULY 9, 2018

But it’s particularly difficult for large, traditional firms , especially those which operate in consolidated, non-growth industries (think pulp and paper, steel, airlines) and which are often located away from the metropolitan areas where data scientists live. There were no processes in place to share the learning.

Talent 48

Talent Recruiting Recruitment Boston Consulting Group 48

Seth Godin Blog

AUGUST 17, 2019

If it costs an airline $1,000 of marketing and route development to acquire a first class business traveler, it’s worth at least $10,000 in customer service to keep one. .” There’s an alternative. It begins with understanding the economics of loyalty. Saving a customer is ten times more efficient than finding a new one.

Airlines 36

Airlines Travel Efficiency Training 36

MishTalk

SEPTEMBER 27, 2016

It asked terrorists to “reconnoiter airline and train routes for attacks.” Since the beginning of 2016, ISIS propaganda repeatedly called on Spanish jihadists to take back Spain. ” It urged followers to “poison food and water” with insecticides. In July, ISIS started broadcasting videos with Spanish.

Airlines 28

Airlines Video Training Training 28

Management Consulted

OCTOBER 3, 2012

For instance, we examined predatory pricing in the airline industry and illegal product tying by Apple, Microsoft, and AT&T. You are trained on how to get into a CEO’s mindset within a lifetime of an engagement while being an outsider. I met with alumni in the industry.

Consulting 204

Consulting Case Interview Interviews Engineering 204

Peter Stark

NOVEMBER 4, 2018

What is amazing is that most DMV employees are seasoned veterans capable of being cross-trained to handle every possible transaction a customer may need to accomplish. Southwest Airlines is a great role model when it comes to team members who can accomplish multiple jobs. So why haven’t more companies made cross-training a priority?

Benchmarking 39

Benchmarking Training Training Airlines 39

Management Consulted

JUNE 26, 2016

And very few people asked me that question, but when they did, they got to hear me talk about a global nonprofit that I was thinking about working for, an airline, and Bain, and what I thought some of the differences were. ” It could be the approach of the firm toward the client, it could be their training, it could be their culture.

Healthcare 140

Healthcare Case Interview Consulting Interviews 140

Prudent Pedal

FEBRUARY 4, 2020

Think Ritz Carlton, Southwest Airlines, or London’s Underground subway. Keep the trains clean and running on time. If you are a Productivity School firm, then your focus is on being the most efficient service deliverer (better, faster, cheaper) for your partners’ requests.

Marketing 52

Marketing How To Airlines Productivity 52

1 to 1

SEPTEMBER 30, 2024

They trained, prepared, and probably skipped a casino trip the night before. Well-trained employees. Check out how Avelo Airlines competes against the big guys with simplified experiences. Effortless. For customer experiences, it’s the same thing. Technology integration. Ongoing data analysis for actionable insight.

Airlines 26

Airlines Training Training Analysis 26

Harvard Business

SEPTEMBER 29, 2017

In fact, it’s often more prominent among experienced staff, which is particularly problematic because, as the go-to people in their circles, they often pass incorrect or incomplete information and skills on to others via to peer-to-peer learning and training.

How To 37

How To Training Training Education 37

Harvard Business

AUGUST 2, 2018

People do not need to know how to fly a plane to be able to spot sensible new airline routes. They are “trained” to spot patterns using an existing set of data inputs and outputs. Instead, they need to know approximately what a plane can and cannot do. What is it good at?

Data 52

Data Software Tools Travel 52

Harvard Business

MAY 25, 2016

Machine-learning models trained on these data allow firms to predict when different machines will fail. Airlines are particularly interested in predicting mechanical failures in advance so that they can reduce flight delays or cancellations.

Data 53

Data Advertising Operations Case Study 53

Harvard Business

APRIL 4, 2018

Take United Airlines CEO Oscar Munoz, whose initial response to the violent removal of a fare-paying passenger from one of the company’s planes led to a public backlash. Companies can incorporate these skills into leadership training or coaching. Recent public scandals demonstrate what lack of humility can do in a public setting.

Research 56

Research Pharmaceuticals Airlines Journal 56

Harvard Business

OCTOBER 12, 2016

Let’s look at an example that most of us directly interact with for hundreds, if not thousands, of hours annually: the airline industry. Pilots are a critical pool of talent for an airline; there must be a sufficient supply with appropriate skills to operate the airline.

Airlines 28

Airlines Talent Company Analysis 28

Harvard Business

APRIL 11, 2017

Among those that have met that fate in recent months are initiatives at Target, Alaska Airlines, Coca-Cola, the New York Times, and Chubb. Three years later, many of these ambitious ventures will have quietly expired without an obituary. The problem isn’t that large companies lack good ideas.

Survey 60

Survey Groups Energy Research 60

Alan Weiss

MARCH 28, 2020

Will airlines and hospitality recover? The light at the end of the tunnel isn’t another train, it’s the sun. Every social issues impacts the election, but it will be held as scheduled, probably with more remote voting provisions, depending on medical and social conditions at the time. Let’s plan for that.

Banking 52

Banking Transportation Airlines Travel 52