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Manufacturing operations management (MOM) is the practice of overseeing and improving manufacturing processes at multiple levels. With this purpose, MOM involves the analysis of each stage in the production process to make sure that they are maximum efficient, and their costs are minimized. It supports scenario analysis.
The authors state that companies adopting business process reengineering are so focused on the future state that they ignore a thorough analysis of the current state. Conversely, companies that adopt an incremental improvement approach tend to spend too much time on analyzing the “as-is.” How do you define “too much time”?
Along the way, I’ve talked to hundreds of founders, sales and marketing leaders, customer success VPs, and front-line reps about how to build a customer-first SaaS organization. Err on the side of over-inclusivity by inviting customer teams to engineering events, sales rallies, and shutting down customer support for company events.
And through both of those processes, I served as an Operator, and then also as a Project Manager, and then a Master Black Belt Lead Sig Sigma processimprovement black belt. I’m all about the root cause analysis. They had a workbook. Day one, you do this, you talk to this person. And that’s not how I work.
The team leader did little upfront analysis or training. A few people were hurt, team cooperation suffered and so did sales. Early in my career, I had a processimprovement project that included service managers from various locations. Some people feel overworked, threatened, or want to do as little as possible.
This inefficiency can lead to delays in project completion, missed deadlines, and ultimately, reduced output, poor customer service and lower sales. This results in missed opportunities for new products, processimprovements, or creative solutions to challenges. You must also value people-first.
The profession has become filled with niche players……executive coaching, team building, processimprovement, change management, etc. The problem with offering advice is that there are so many definitions of OD now. We now have expert solutions often in search of problems.
The field of organizational development / processimprovement can’t be static. I see that all the time in organizations that have invited me to conduct media training or training in another crisis management-related topic. Carmen Gattuso June 28, 2010 at 12:58 pm | Permalink.
Years ago, I remember going out on sales calls with one of the partners in our consulting firm, Marv Weisbord. team building, coaching, a visioning conference, a processimprovement project, etc. Guest Writer Submissions. To Subscribe to a Blog. Why I’m Cynical about the Consulting Profession By John Dupre on April 14, 2013.
Advances in linguistic analysis of text mean we can now capture clues about behavior from people’s word choice; even the use of articles and pronouns can help reveal how someone feels. Although projects have unique features, there are many similarities between processimprovement, system change, M&A, and reorganization projects.
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