Harvard Business

SEPTEMBER 11, 2017

Don’t optimize for efficiency. Write the blog posts that help customers help themselves such as “How to do X-common-goal in our app,” or “How to set up x feature” Bonus: these articles will make your sales people very happy. Your team isn’t big enough to really reap the rewards of these efficiencies.

Metrics 132

Metrics Engineering Efficiency Operations 132

Harvard Business

OCTOBER 4, 2018

When a manufacturing line in a factory is running efficiently, one can see lines of robotic arms working synchronously, conveyor belts moving smoothly, and goods being produced. But as a leader, how do you know whether your team is really needs more resources, or whether they could be working more efficiently?

Productivity 133

Productivity Tools Meeting Efficiency 133

Harvard Business

MAY 17, 2018

So instead of starting with discovery conversations, people analytics data was used to baseline the time spent on the process in every country, and to map the networks of the people involved.

Culture 147

Culture Strategy Strategy Strategy& 147

Harvard Business

APRIL 20, 2017

He found that increased transparency led workers to conceal information, even when that information was beneficial, such as process improvements they’d discovered. We also found that clueless, well-meaning people, like Ali, might be in the minority.

Study 135

Study Culture Software Survey 135

Harvard Business

OCTOBER 29, 2018

Drawing on the concept of “efficiency wages,” some economists argue that higher pay can by itself improve performance by enabling companies to attract and retain better people and by motivating employees to work harder. But higher wages alone are not enough to break this vicious cycle.

Retail 126

Retail System Operations Transportation 126

Harvard Business

APRIL 12, 2016

product pricing, operational efficiency, customer service, etc.). Another tried generating operational efficiencies through a different supply chain control tower process. In other words, the main purpose was to quickly learn about what does or doesn’t work. One experiment generated a 2.6%

Development 70

Development Leadership Operations Case Study 70

Asamby Consulting

AUGUST 30, 2022

This articles outlines how to build a company wiki: Understand if and why you need a wiki Define the goals for your wiki Choose the best tool to house your wiki Define the structure Start creating and compiling content Keep your wiki used and up to date Why do I need a wiki for my company? You need a wiki.

Company 52

Company How To Tools Process Improvement 52

Harvard Business

OCTOBER 8, 2018

The tradeoff, however, is that we’ve become so focused on using the technology (as this HBR article points out) that we spend far less time listening to individual human stories. Measuring staff well-being and clinician resilience before and after a new technology or process improvement is deployed is essential to eradicating burnout.

Metrics 70

Metrics System Healthcare Culture 70

Harvard Business

NOVEMBER 16, 2016

While the program does have marginal costs (more on this further on) we feel that the benefits in terms of learning, process improvement, and patient experience more than offset these. There have been a few cases where it appeared that a patient was gaming the system, but we haven’t seen blatant abuses of the initiative.

System 70

System Healthcare Financial Construction 70

Harvard Business

JUNE 8, 2017

Moreover, participating health care systems, including Geisinger, have found that the care delivery reengineering needed to earn and maintain this type of payment model has led to improved processes and efficiencies beyond the program. for valuable support and data for this article.

Healthcare 72

Healthcare System Insurance Insurance 72

Harvard Business

OCTOBER 23, 2017

Advances in linguistic analysis of text mean we can now capture clues about behavior from people’s word choice; even the use of articles and pronouns can help reveal how someone feels. Although projects have unique features, there are many similarities between process improvement, system change, M&A, and reorganization projects.

Change Management 72

Change Management Data Company Management 72

Progressus

NOVEMBER 10, 2023

Agility Evolution Agile transformation represents an ongoing effort to improve efficiency and effectiveness of the organization. Leading organizations have the agility and flexibility needed to respond to disruptions, evolve with market conditions, and act on emerging trends without clunky processes holding them back.

Agile 52

Agile Tools Data Talent 52