Harvard Business

SEPTEMBER 13, 2024

These individuals — referred to as “SuperTech” leaders — are most likely to be known as chief information officers, but they also have broad responsibility for data and technology functions, and many also have operational responsibilities within the business.

Company 250

Company Data Operations Leadership 250

Harvard Business

NOVEMBER 7, 2018

Recently the Chief HR Officer for a healthcare firm asked us to identify the best new framework for leadership that she could use to train and develop a cadre of high potentials. Explicit in our HR officer’s question was her assumption that the newest thinking on leadership development must contain something essential.

Leadership 132

Leadership Handbook Healthcare Emotional Intelligence 132

Clarity Consultants

FEBRUARY 25, 2025

In this article, well explore why works, how to use it effectively, and tools to bring it to life in your eLearning initiatives. Characters should reflect the diversity of your organizations workforce and illustrate the importance of problem-solving, teamwork, and leadership.

Training 130

Training Training Case Studies Case Study 130

Harvard Business

MARCH 8, 2024

Strategic clarity is more than operational proficiency; it’s about deeply recognizing a company’s distinctive strengths and aligning every operation with this core identity. Companies like Costco, Salesforce, Amazon, and Patagonia demonstrate the power of understanding and capitalizing on unique market differentiators.

Company 253

Company Ethics Operations Talent 253

Harvard Business

NOVEMBER 17, 2023

As more businesses in the hospitality industry consider robots as a solution to a thinned frontline service workforce, owners and operators must recognize that their investment in a service robot extends beyond the hardware and software.

Software 253

Software Operations Training Training 253

Management Consulted

JULY 2, 2013

First, a 101 on strategy consulting for you newbies to the site – having an insider view into the strategy and operations of a company requires that you quickly become an expert on day-to-day activities in light of the overall company vision. 2) Strategy consulting offers the opportunity to work for a global corporation’s CEO.

Financial 252

Financial Consulting Strategy& Strategy 252

Harvard Business

OCTOBER 6, 2016

Investments in traditional leadership development are often misguided and a waste of money. In a Deloitte study of 7,000 organizations this year, 89% of executives rated “ strengthening the leadership pipeline ” an urgent issue. Paul Garbett for HBR. It’s not that development itself isn’t important.

Leadership 136

Leadership Deloitte Culture Pharmaceuticals 136

Clarity Consultants

MAY 1, 2025

In this article, we’ll break down what LXD learning experience design means, how it differs from traditional methods, and how companies can use it to build learning that works. It’s about partnering with the right people who understand learning science, cognitive psychology, and the operational pressures of corporate environments.

130

130

Clarity Consultants

MARCH 12, 2025

Maximizing ROI with custom eLearning solutions is what we’re looking into in this article. This article explores real-world success stories, key performance metrics, and actionable strategies to ensure your custom eLearning courses yield maximum returns. Clarity Consultants responded with a scalable workforce solution.

Case Studies 130

Case Studies Case Study ROI Metrics 130

Harvard Business

SEPTEMBER 26, 2023

Technological progress and new digital products have perennially been relied upon for improving operations. With focused leadership and follow-through, GROSS has led to saving thousands of hours across the HPH system and to other health systems adopting the practice. But the truth is, tech can often make bureaucracy worse.

System 254

System Operations Study Time Management 254

Harvard Business

JUNE 23, 2016

That, in brief, is the concept of a leadership circle. While a natural inclination, this group is (by design) representative of current operating units and functions, which often have a status quo to defend. Creating a leadership circle is a step toward addressing these shortfalls.

Leadership 127

Leadership Pharmaceuticals Company Groups 127

Tom Spencer

OCTOBER 25, 2024

This article delves into the rising importance of ESG metrics, how companies are integrating them into their operations, provides leading examples, and highlights the evolving regulatory landscape. Governance Metrics: These assess the quality of a company’s leadership, executive compensation, and adherence to ethical standards.

Metrics 78

Metrics Ethics Government Financial 78

Harvard Business

OCTOBER 6, 2016

In examining what took them so long to react, Stumpf’s comments portray a leadership team that refused to believe the sales fraud could be systemic in a culture such as theirs. Instead, he called this an operations and compliance issue, perhaps not realizing that both of those functions influence corporate culture.

Leadership 131

Leadership Banking Ethics Culture 131

Tom Spencer

MARCH 28, 2025

And its transforming how businesses operate. This article will break down how LLMs work, why they matter for product leaders, their impact on the business bottom line, and key challenges for implementation. These models are trained on massive datasets comprising books, articles, websites, and other textual sources.

Productivity 88

Productivity McKinsey Data Training 88

Epicflow

JUNE 10, 2024

In addition, their focus on effective resource allocation, stakeholder engagement, and change management contributes to enhanced operational efficiency, increased agility, and improved project outcomes. Soft skills A CPO requires similar skills as a project manager but with a strong focus on leadership and strategic thinking.

Resources 178

Resources Methodologies Efficiency Metrics 178

Tom Spencer

NOVEMBER 8, 2024

In a previous article, we explored why a startup experience is a must for every young professional ( Startup Experience: A Must for Every Young Professional ), especially if your university in undergrad placed a spotlight on finance and consulting. Choose the stage that best matches your career aspirations and risk tolerance.

Transportation 78

Transportation Financial Productivity McKinsey 78

Harvard Business

JULY 12, 2024

When efforts to improve health care, the failures are often blamed on leadership and culture. But the main problem often is the underlying systems.

System 250

System Efficiency Culture Leadership 250

CaseInterview.com

MARCH 17, 2020

The need for effective leadership is especially acute during a major crisis. I’ve also led mass casualty training exercises as a field operations leader and incident commander. In a crisis, good leadership requires four things: Provide Accurate, Frequently-Updated Information. Coronavirus Crisis Leadership.

Leadership 88

Leadership Case Interview Interviews Sales 88

Harvard Business

AUGUST 28, 2024

These can range from exogenous shocks, such as inflation, supply-chain disruption, or political events; operating-model issues, such as the need to change technology, governance, or ways of working; or human dynamics, such as employee confidence in or ownership of the change.

Course 249

Course Energy Survey Government 249

Harvard Business

NOVEMBER 29, 2018

In this article, I’d like to share the insights we’ve gleaned from the model’s first full year of operation, which hopefully organizations in health care and many other industries will find useful. The reporting lets executive leadership know precisely what is happening and unlocks frontline wisdom.

System 130

System Healthcare Metrics Report 130

Successful Independent Consulting

AUGUST 28, 2024

See my earlier article for tips.) Here are some thought-starters: strategic planning, estate planning, merger integration, process reengineering, org design, diversity, digital marketing, college financing, change strategy, performance management, leadership development, executive coaching, financial planning. You get the idea.

Development 195

Development Turnaround How To Financial 195

Harvard Business

DECEMBER 15, 2017

And they receive little on-the-job training to develop skills such as how to allocate short- and long-term resources, how to provide developmental feedback, or how to effectively handle conflict – leadership skills needed to run a vibrant business. The Dyad Model and Its Limitations. The CMO should not be part of the dyad model.

Training 136

Training Training Management Healthcare 136

Organizational Talent Consulting

MAY 8, 2023

Have you ever wondered what servant leadership is? Maybe you already understand the basic concepts but have questions about how servant leadership differs from other leadership styles or if a servant leadership approach is appropriate for your team. For example, consider two employees walking down a hall.

Leadership 66

Leadership Journal Pharmaceuticals Study 66

Clarity Consultants

OCTOBER 19, 2023

L&D leaders have been instrumental in helping employers and employees pivot to pandemic protocols and navigate both remote and hybrid operations and corporate culture. When viewed in the context of an unstable or uncertain job market, continuous learning is essential to creating and maintaining an agile workforce and operations.

Agile 147

Agile Trends Training Training 147

Harvard Business

NOVEMBER 15, 2018

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. Cost reduction requires an honest and thorough reassessment of everything the health system does and ultimately, a change in the organization’s operating culture. PM Images/Getty Images. ” Clearly, more is needed.

System 128

System Management Nonprofit Operations 128

Harvard Business

AUGUST 12, 2024

As a manager, onboarding a new hire isn’t just about providing manuals and login information, it’s about setting the employee up to operate autonomously in their role and feel comfortable within the organization.

Operations 227

Operations Meeting Development Productivity 227

Harvard Business

JUNE 28, 2016

During the last five years of my corporate management career, I had a great deal of leadership development. Along with many other executives, I attended talks by noted management authors, I went to (often lengthy) team-building exercises, and I participated in discussions on different leadership styles. Well, you know what I mean.

Training 132

Training Training Development Management 132

Harvard Business

DECEMBER 1, 2016

What does digital leadership look like in this sense? Leadership is changing — fast. One large media organization faces large incumbent players and operates in a market that is growing quickly. What’s unique about this company’s leadership? We call this operating structure the “network of teams.”

Leadership 70

Leadership Metrics Operations Culture 70

Halo Psych

OCTOBER 25, 2024

Jay A Conger, in an article for Harvard Business Review , suggests there are three common assumptions and mistakes when it comes to influence. But the most successful people know that being politically savvy is an essential part of being an effective influencer and an essential leadership skill. Resisting compromise. People make it so.

Journal 64

Journal Research Examples Leadership 64

Harvard Business

MAY 23, 2017

One of the most interesting findings of a recent HBR article on team chemistry is that the types of people who become leaders within organizations are about 30% less likely than their coworkers to feel stressed out. In a classic article, Frederick Herzberg called these kinds of things “hygiene factors.” Please try.

Sales 136

Sales Survey Leadership Study 136

Tom Spencer

APRIL 12, 2024

Whether you are in consulting, strategy, operations, or product management, the ability to manage meetings effectively is a crucial skill that can significantly impact the success of your endeavors. Stick to the Schedule In the fast-paced world of consulting and operations, time is of the essence.

Meeting 143

Meeting Productivity Management How To 143

Harvard Business

MARCH 7, 2017

A recent Recode article provides an interesting perspective on the evolution of HR at Uber. But with the departures of a number of high-level HR leaders in late 2016, head of operations Ryan Graves largely took on the head HR role in addition to his other duties. They are two sides of the same coin; one cannot exist without the other.

Recruiting 151

Recruiting Recruitment Finance Agile 151

Management Consulted

AUGUST 1, 2013

After building a successful model in financial services, Oliver Wyman expanded to offer pure strategy consulting services to non-financial services groups and now has 2 internal divisions that operate relatively independently. Strategic Information Technology and Operations. Oliver Wyman became own firm again. Mercer buys Oliver Wyman.

Oliver Wyman 201

Oliver Wyman Interviews Mercer NERA Economic Consulting 201

Harvard Business

MARCH 23, 2017

An organization showing ethical leadership can galvanize ethically sensitive stakeholders into supporting it in its endeavor to fight corruption, which can lead to reputational benefits for the organization. We also had access to vast amounts of archival data on these organizations and the contexts in which they operated.

Ethics 140

Ethics Case Interview Case Study Case Studies 140

Harvard Business

MAY 1, 2018

The consequences can be farther reaching than most leadership teams realize. At their best, leadership teams synchronize their organizations into cohesive powerhouses. In my 30 years of working with leadership teams, these are three habits that I’ve seen have the most negative influence over a company.

Culture 140

Culture Leadership Study Comparison 140

Tom Spencer

NOVEMBER 14, 2020

My goal in this set of articles is to give you key insights into the MBA experience and take you past the typical “surface level” discussions about how an MBA will prepare you for consulting. Leadership potential. This article looks at how an MBA program can offer HANDS-ON consulting experience. Creative thinking.

Consulting 142

Consulting Recruitment Recruiting Sales 142

Harvard Business

OCTOBER 19, 2022

A collaborative culture both reduces physician burnout and boosts clinical, operational, and financial performance.

System 35

System Financial Operations Culture 35