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Desperate Times Call for Effective Turnarounds

BCG

Article Friday, November 11, 2016. We refer to these as turnaround and restructuring efforts. Sales numbers may be stable, or even growing, yet profitability has begun to decline. Sales are now stagnating or declining, while profit margins turn markedly negative. Typically, business problems unfold in three phases.

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How to Downsize Your Sales Force

Harvard Business

Many industries have had to downsize sales forces. There are several reasons for recent sales force job cuts: Shifting market dynamics are one cause, including changing customer needs, customer consolidation, new buying channels, and slowing market growth. sales reps following an industry-wide downsizing trend.

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In the Best Sales Teams, About Half of the People Are in Support Roles

Harvard Business

Sales reps are most effective when they have the right amount of support staff, but exactly how much support staff does a company need, and how should it be structured? Call it a Goldilocks quandary: Too little support, and your sales people can’t do their jobs well; too much, and you’re wasting money.

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The Key to Campbell Soup’s Turnaround? Civility.

Harvard Business

When Doug took over as CEO of Campbell Soup Company in 2001, the company had just lost half its market value, sales were declining, and the organization was reeling from a series of layoffs. You’ll need to set expectations, identify practices to bring those expectations to life, and then measure and reinforce your civility initiative.

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When Is Teamwork Really Necessary?

Harvard Business

Consider the example of Nicolas, a regional sales vice president at a medical devices company. When promoted to his new role, he inherited a group of district sales managers responsible for selling to hospital systems in their respective geographies. The result: wasted time and unnecessary frustration. SOURCE Michael Watkins. ©

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Digital Growth Depends More on Business Models than Technology

Harvard Business

I explained this in an article that was published in Harvard Business Review in 2008, before any of those companies began, and, now, 10 years later, that still holds true, as more and more of the business discourse is focused on digital transformation. In other words, they had great business models.

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Great Leaders Are Confident, Connected, Committed, and Courageous

Harvard Business

Brad was leading a difficult turnaround of his company and had decided to fire his head of sales, who was a nice guy but wasn’t performing. Not firing his head of sales sent a mixed message to his team — was he really serious about the firm’s success? Pat LaCroix/Getty Images. I asked him why. His answer?

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