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How the Food Industry Is Using Cross-Training to Boost Service

Harvard Business

Cross-training employees on a variety of tasks can be a powerful tool for improving operations, as well as for attracting and retaining workers. When employees are cross-trained to perform a variety of both customer-facing and non-customer-facing tasks, they can adjust their work depending on demand and business needs.

Training 253
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Clarity Consultants Named to Training Industry Top 20 Learning Services Company List for the 7th Year in a Row

Clarity Consultants

CAMPBELL, CA – August 3, 2023 Training Industry today announced that Clarity Consultants was named to the 2023 Training Industry Top 20 list of Learning Services companies. Learning services refers to the outsourced management of training activities and/or processes. This marks Clarity’s seventh year in a row on the list.

Training 225
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Clarity Consultants Named to Training Industry’s Custom Content Development Watch List for Second Year

Clarity Consultants

CAMPBELL, CA – May 25, 2023 Training Industry announced that Clarity Consultants was named to the 2023 Training Industry’s Custom Content Development Companies Watch List. Industry visibility, innovation and impact in the learning services training market. About Training Industry, Inc. Client representation.

Training 147
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Measuring the Long-Term Impact of L&D Initiatives on Business Performance

Clarity Consultants

This article provides a comprehensive framework for measuring the long-term impact of L&D initiatives and tracking the ROI of learning programs over extended periods, complete with real-world success stories and actionable metrics. L&D initiatives are essential for attracting and retaining top talent.

Metrics 147
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What Makes a Company Great at Producing Leaders?

Harvard Business

GE is well known as an “academy company” — a talent incubator that exports effective leaders to other organizations and even industries.

Company 254
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3 Ways Social Entrepreneurs Can Solve Their Talent Problem

Harvard Business

The second most important problem, finding and keeping talented people (36%), becomes crucial as entrepreneurs secure some funding. Three-quarters of funded, early-stage companies believe the inability to access the talent they need will have a critical impact on their businesses. Talent is scarce and therefore expensive.

Talent 133
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Talent Matters Even More than People Think

Harvard Business

Leaving aside luck, which equates to confessing that we don’t really know, there are really just two explanations: talent and effort. Talent concerns the abilities, skills, and expertise that determine what a person can do. Effort concerns the degree to which the person deploys their talents. Is talent overrated?

Talent 135