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Sustainability: The Growing Importance of ESG Metrics

Tom Spencer

Environmental, Social, and Governance (ESG) metrics have emerged as critical tools for companies to measure and communicate their sustainability efforts. These metrics are increasingly influencing business decision-making and thus shaping corporate reputation in a way that impacts customer loyalty and financial performance.

Metrics 78
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Don’t Be Tyrannized by Old Metrics

Harvard Business

While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation.

Metrics 70
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Top 15 PMO tools for your business in 2025

Epicflow

Portfolio health metrics to track progress, budgets, and risks across projects. Reporting and Analytics Advanced reporting with customizable metrics for decision-making. Reporting and analytics to assess project health and performance metrics. Tools for prioritizing projects based on strategic value and urgency.

Tools 130
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Top 15 Portfolio Management Tools for Your Business in 2025

Epicflow

These tools offer features for tracking performance metrics, managing resources, and ensuring alignment with strategic priorities. PPM tools are specialized software solutions designed to facilitate the planning, execution, and monitoring of multiple projects within a portfolio.

Tools 130
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Scaling Customer Service as Your Startup Grows

Harvard Business

Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Establish models, not just metrics.

Metrics 132
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Top 15 Portfolio Management Tools for Your Business in 2025

Epicflow

These tools offer features for tracking performance metrics, managing resources, and ensuring alignment with strategic priorities. PPM tools are specialized software solutions designed to facilitate the planning, execution, and monitoring of multiple projects within a portfolio.

Tools 130
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What You Can Do to Improve Ethics at Your Company

Harvard Business

But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? We assume it’s only the Ken Lays and Bernie Madoffs of the world who will cheat people. We tell ourselves that we would never do those things.

Ethics 135