Tom Spencer

OCTOBER 25, 2024

Environmental, Social, and Governance (ESG) metrics have emerged as critical tools for companies to measure and communicate their sustainability efforts. These metrics are increasingly influencing business decision-making and thus shaping corporate reputation in a way that impacts customer loyalty and financial performance.

Metrics 78

Metrics Ethics Government Financial 78

Epicflow

APRIL 30, 2025

Industries Epicflow serves companies in aerospace and defence, healthcare, telecommunications, software development, automotive industries, as well as government institutions. Additionally, this tool allows enterprises to keep all operations on track with the KPIs.

Software 130

Software Tools Management Trends 130

Harvard Business

SEPTEMBER 23, 2016

While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation.

Metrics 70

Metrics Retail Sales Automotive 70

Epicflow

JANUARY 30, 2025

Portfolio health metrics to track progress, budgets, and risks across projects. Reporting and Analytics Advanced reporting with customizable metrics for decision-making. Reporting and analytics to assess project health and performance metrics. Tools for prioritizing projects based on strategic value and urgency.

Tools 130

Tools Software Efficiency Resources 130

Harvard Business

SEPTEMBER 11, 2017

Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Establish models, not just metrics.

Metrics 132

Metrics Engineering Efficiency Operations 132

Harvard Business

DECEMBER 29, 2016

But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? We assume it’s only the Ken Lays and Bernie Madoffs of the world who will cheat people. We tell ourselves that we would never do those things.

Ethics 140

Ethics Company Emotional Intelligence Study 140

Harvard Business

JANUARY 31, 2017

While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. Other financial and operating indicators showed similar disparities. The broad deployment of digital technology requires rethinking both business and operating models. for leaders and 3.2% for laggards.

Company 70

Company Operations Data Benchmarking 70