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These insights allow leaders to identify risks, assess project performance, and make informed decisions that maximize ROI. It supports data-driven decision-making Portfolio management software equips businesses with real-time data, analytics, and reporting capabilities.
These insights allow leaders to identify risks, assess project performance, and make informed decisions that maximize ROI. It supports data-driven decision-making Portfolio management software equips businesses with real-time data, analytics, and reporting capabilities.
While the question of correlation versus causation can be legitimately raised, a separate analysis uncovered some evidence that AI is already directly improving profits, with ROI on AI investment in the same range as associated digital technologies such as big data and advanced analytics. Digital capabilities come before AI.
Imagine the changes afoot in the pharmaceutical, medical device, automotive, and consumer electronics industries. And last year saw the first demonstration of a digital printer producing multilayer, standards-based circuit boards. 3D printing is poised to redefine global manufacturing and distribution.
Industries that can particularly benefit from automation run the gamut: retail, healthcare, automotive, government, communications, travel and hospitality, financial services, and insurance. Brands can achieve triple digit ROI from RPA and other CX automation tools.
CX leaders are grappling with the rapid rise of AI tools, the need to embrace digital while maintaining a human touch, growing associate burnout, and continual pressure to cut costs and demonstrate ROI wherever they can. But it makes sense for brands to prioritize ROI over KPIs, said Denby, speaking as part of a panel.
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