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But unless B2B customer experience practitioners want to run the CX race with one foot in a bucket, they should also learn strategy from Holiday Inn and Burberry, customer understanding from Vanguard and Virgin Mobile Australia, and design practices from Fidelity and the Spanish bank BBVA - the list of relevant B2Ccasestudies goes on and on.
Business development consultants can work with both B2B and B2C businesses, and provide a wide range of services including data analytics over operations and financials, business design , marketing strategies, digital innovation, business model design , and organisational systems.
CaseStudy #1: Reestablish yourself as a senior leader in the organization by being generous with your knowledge. She came back as a director of media strategy and content. ” CaseStudy #2: Make an effort to network around the company, and strive to be seen as a resource. And she did.
And when it does, you had better have a strategy for attracting new business — without relying on your network or referrals. Our website provides our customers and prospects with thought leadership (the blog) and ideas about how other business owners have found success (casestudies). It can even last you a few years.
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