Harvard Business

FEBRUARY 5, 2018

Several words always come up in practically every discussion, no matter if the company is a large enterprise or a small business, B2B or a B2C, product or service, new or established. Things like organization design, training, improved processes, and new shared metrics and performance standards are.).

Ethics 134

Ethics B2C B2B Company 134

Harvard Business

DECEMBER 15, 2017

Within the country, there are large — and often underestimated — regional differences in language, culture, talent, infrastructure, and wealth, all of which lead to wide variations in business landscapes. Cultural variations are important. After all, what works in Gujarat will not necessarily work in West Bengal.

Strategy 71

Strategy Strategy Strategy& Operations 71

1 to 1

JULY 25, 2024

Introduction The Net Promoter Score (NPS) has long been a widely used metric for assessing customer loyalty, satisfaction, and the potential for customer churn as a relationship and transactional metric. The Broader Critique of Singular Metrics The issue with NPS is not unique. Read the original here.

Metrics 20

Metrics Analysis B2C B2B 20

Harvard Business

DECEMBER 13, 2017

Defining and tracking success metrics. I have yet to see a standard job description for a Product Manager because each role is ultimately defined by the size, type of product, stage, industry, and even culture of the company. The art of resource allocation (it is not a science!). Performing market assessments.

Productivity 71

Productivity Management Engineering Case Interview 71