Tom Spencer

JUNE 30, 2023

The financial services industry comprises firms that operate across a range of sectors: Asset & Wealth Management, Banking & Capital Markets, and Insurance. Wealth Management vs Asset Management Many people interchangeably use the term asset and wealth management.

Banking 78

Banking Management Real Estate Insurance 78

Tom Spencer

AUGUST 30, 2024

Open banking is transforming the financial industry , promising greater transparency, competition, and innovation. The European Union, which looks set to introduce updated rules about digital payments and financial services within the next two years, is at the leading edge of regulating open banking. What is Open Banking?

Banking 88

Banking Financial Data Industry 88

Tom Spencer

AUGUST 2, 2024

When it comes to tech innovations, the banking sector is usually ahead of the curve. Banks are buzzing with excitement over Gen AI, and its future in the sector looks even brighter. Banks are buzzing with excitement over Gen AI, and its future in the sector looks even brighter.

Banking 88

Banking Data Trends Analysis 88

Tom Spencer

MARCH 28, 2025

And its transforming how businesses operate. From summarizing lengthy documents to drafting emails and generating reports, LLMs can reduce operating costs by streamlining workflows and reducing manual effort. According to Accenture , more than 50% of work in the banking sector has a high potential for automation.

Productivity 88

Productivity McKinsey Data Training 88

Tom Spencer

MAY 18, 2019

Asset managers are institutions that ‘manage money’ on behalf of certain beneficiaries. Well, asset managers aim to understand client investment objectives and invest client funds in a variety of financial products and asset classes. Major traditional asset managers include: Blackrock. Affiliated Managers.

Industry 113

Industry Real Estate Management Retail 113

Tom Spencer

AUGUST 30, 2024

While Gen AI holds big promise for banking , most of the current deployments are limited to just a few areas or don’t go beyond the experimental phase. Though early pilots appear impressive, it will definitely take time to realize Gen AI’s full potential for the banking industry. Five Challenges for AI in the Banking Sector 1.

Banking 88

Banking Ethics System Data 88

Tom Spencer

AUGUST 16, 2024

Despite many current applications being small-scale pilot projects, the promise of Gen AI to revolutionise banking operations and enhance customer experiences is becoming clear. This helps banks to quickly identify profitable investment opportunities and risks so as to maximise investment returns and minimize losses.

Banking 78

Banking Financial Operations Data 78

Tom Spencer

OCTOBER 13, 2023

In the previous article , we looked at how banks make money and how they must meet capital requirements. In this article, we will explore the importance of profitability ratios and valuation metrics that are crucial when analyzing banks. It provides insights into how effectively a bank utilizes shareholder capital to generate profits.

Metrics 88

Metrics Banking Balance Sheet Efficiency 88

Harvard Business

NOVEMBER 22, 2016

Smart, always-connected devices and anytime/anywhere interactions are now givens, particularly among millennials, who expect such conveniences in banking and financial services. Mapping this group to its customer base, the bank can make targeted offers to customers who could be in the home or auto market in the next 30 to 90 days.

Banking 117

Banking Data Financial Media 117

Management Consulted

AUGUST 1, 2013

Since that time, it has become the fastest growing management consulting firm today. After building a successful model in financial services, Oliver Wyman expanded to offer pure strategy consulting services to non-financial services groups and now has 2 internal divisions that operate relatively independently. Mercer buys Oliver Wyman.

Oliver Wyman 201

Oliver Wyman Interviews Mercer NERA Economic Consulting 201

Tom Spencer

FEBRUARY 11, 2022

Learning how consulting firms operate can help you better understand what you would do as an analyst. Although each consulting firm has slightly different structure, they generally have similar roles including partners, managers, associates, and analysts. How do Consulting Firms Work?

Operations 88

Operations Consulting Boston Consulting Group Industry 88

Management Consulted

JULY 22, 2013

From the variety of work and access to C-level executives to the wide array of exit opportunities, strategy operations consulting far surpassed financial advisory consulting as our recommended career to pursue. Find it here: 5 reasons to choose strategy operations over financial advisory consulting. management consulting'

Financial 194

Financial Consulting Strategy Strategy 194

Tom Spencer

JUNE 16, 2018

Before we dive into why AI is the solution for the banking sector, let’s first explore what big tech companies have in common, how many of them have grown successfully, and what banks can learn. Usage of AI in the Banking Sector. Table 1: AI applications across Canadian and US banks (Source: Financial Post, Techemergence).

Banking 84

Banking Financial Transportation Data 84

Consulting Matters

SEPTEMBER 30, 2020

I asked my partner Jen Hamilton - our community Chief Operating Officer to be my guest today and share all the deets on the what you'll need and how much it all costs so that you can plan in advance for both the startup and ongoing costs. It matches the bank account. You definitely want to have a managed system for your filing.

Consulting 296

Consulting How To Insurance Insurance 296

Tom Spencer

NOVEMBER 9, 2019

The Business of Banking. Banks are intermediaries for capital and hold the risk when supply and demand is not perfectly balanced. Commercial Banking. A bank, on the other hand, can diversify this credit risk and reduce the average cost of vetting each loan by lending to many borrowers. Investment Banking.

Banking 12

Banking Industry Balance Sheet Retail 12

Management Consulted

APRIL 2, 2017

McKinsey is still well-networked in the region, and doing substantial work in sectors including: banking, industrials, telecoms, energy, real estate, construction, health care, and diversified conglomerates. If you have an MBA and are interested in actuarial work, EY’s Middle East operation is a great place to get your foot in the door.

Oliver Wyman 160

Oliver Wyman Consulting Deloitte Real Estate 160

Harvard Business

APRIL 23, 2018

The engagement of its drivers, who deliver milk and bread to millions of customers each day, was dipping while management was becoming increasingly metric-driven in an effort to reduce costs and improve delivery times. Drivers’ dislike of managers was high, and trust was low. But the effects of this approach can be powerful.

Leadership 169

Leadership PricewaterhouseCoopers Banking Examples 169

Asamby Consulting

JANUARY 13, 2022

Why you need a COO or Operations Manager. Either their operations have grown quite a bit or they are in the midst of growing. Many founders and CEOs ask us this question: Do I need an operations manager? But there are a few questions: Why is it necessary to hire an operations person?

Operations 52

Operations Management Methodologies Report 52

Harvard Business

FEBRUARY 23, 2018

Michael Banks/Getty Images. Does this stalled revolution play out in management positions, too? To explore this, I used data on full-time managers obtained from the U.S. Women’s representation in management is higher than it’s ever been. In 1980 not a single management occupation was majority women.

Data 128

Data Management Real Estate Transportation 128

Harvard Business

JULY 28, 2016

Across Africa, banking is being redesigned. Technology has emerged as a competitive weapon in driving operational excellence and superior service quality. While the banks compete among themselves, they face existential threats from amalgam of entities, not necessarily possessing bank licenses.

Banking 70

Banking Industry Telecommunications Productivity 70

Harvard Business

NOVEMBER 16, 2018

Yet, according to the World Bank , roughly one-third of firms around the world use kickbacks, paying an estimated total of $400 billion a year. “That’s enlightened management.” authorities on charges of overseas bribery.

Management 129

Management Ethics Government Sales 129

Harvard Business

OCTOBER 6, 2016

Former employees have alleged a “soul-crushing” culture of fear and daily intimidation by managers, where they were pressured to reach extreme sales goals, some by breaking the law. The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely.

Leadership 129

Leadership Banking Ethics Culture 129

Harvard Business

OCTOBER 10, 2018

The consumer banking industry is notoriously difficult to enter, not least because most customers rarely switch banks. In some countries, people change spouses more often than they change banks. It has now become the largest bank in the country. These areas were underserved by the traditional banks.

Banking 70

Banking Industry Insurance Insurance 70

Harvard Business

JUNE 22, 2016

They include new enterprises such as Orbian , Prime Revenue , C2FO , Taulia , and Ariba as well as new operations launched by traditional financial service firms such as Citi Group, HSBC, BNP Paribas, and Deutsche Bank. Operations in a Connected World. the supplier gets $9,959 of the $10,000). Insight Center.

Transportation 130

Transportation Finance Financial Banking 130

Harvard Business

MAY 16, 2016

The current mantra is “Move fast with stable infrastructure”, which speaks to the organizational design challenge of operating at scale in a fickle and volatile world. ” It further revealed a complex and siloed organization, with competing operating assumptions, values, and practices across the group.

Banking 132

Banking Film Strategy& Strategy 132

Harvard Business

OCTOBER 9, 2017

But our research , forthcoming in the Academy of Management Journal , suggests a third option: Targets of abuse can flip the script, shifting the balance of power in their favor when bosses make life miserable. Subordinates can change the power dynamics by engaging in two types of power-balancing operations.

Research 181

Research Real Estate Study Resources 181

Harvard Business

MARCH 22, 2018

My perspective and approach to misconduct risk are influenced by my work as a bank supervisor, and by my background and training as an economist. In my view, bank supervision must include attention to the culture at financial firms, not just to their financial safety and soundness. Principal-agent problems.

Culture 133

Culture Company Financial Banking 133

Management Consulted

OCTOBER 3, 2012

The prize for best answer was a FREE Consulting Case Bank and The Consulting Bible 3rd edition – a HUGE giveaway – so we weren’t surprised when we heard from so many of you. Then, one day, I fortunately came across the Management Consulted website. Managing these camps, I saw all facets of the business.

Consulting 204

Consulting Case Interview Interviews Engineering 204

Harvard Business

SEPTEMBER 14, 2018

Ever since the forced bankruptcy of the investment bank Lehman Brothers triggered the financial crisis 10 years ago, regulators, risk managers, and central bankers around the globe have focused on shoring up banks’ ability to withstand financial shocks. Peter Dazeley/Getty Images.

Financial 130

Financial Banking System Resumes 130

Harvard Business

JUNE 14, 2017

And yet front-line employees are still often left operating with data that’s “too little, too late.” The mattress store sales rep told me he did not have any information about that mattress because after the acquisition, they threw out the old customer relationship management (CRM) data.

Data 127

Data Banking Sales Accenture 127

Harvard Business

NOVEMBER 16, 2023

banks) and away from suppliers — unsecured creditors who are not viewed as a primary provider of corporate debt. After a company petitions for bankruptcy, its attention often shifts toward debt providers (e.g., New research cautions against such shift in attention.

Research 192

Research Company Banking Operations 192

Management Consulted

MAY 28, 2017

What makes Bulger Partners even more unique among consulting firms is the fact that the firm houses Strategy Consulting and Investment Banking arms under the same roof, and even has a small PE fund. Bulger Partners really got off the ground in 2012, and was the brainchild of Founder and Managing Partner Chris Bulger.

Software 165

Software Strategy Strategy Strategy& 165

Harvard Business

OCTOBER 24, 2016

In September 2016 we undertook a survey of nearly 300 endowment and foundation managers. Large investors rely on an assortment of intermediaries to help them with their investment activities, including asset managers, such as hedge funds, investment banks, and consultants. But right now that’s not happening.

Operations 70

Operations Finance Media Financial 70

Tom Spencer

JULY 29, 2022

Human resource teams are critical to the growth of a company since employees typically represent both the biggest operating expense and largest off-balance sheet asset for most businesses. In this article, I will break down a few functionalities of Human Resource teams, and a couple of ways to get started in Human Resource Management.

Resources 78

Resources Management How To Balance Sheet 78

Harvard Business

AUGUST 29, 2018

” (IAG is the parent company of a general insurance group with operations in Australia, New Zealand, Thailand, Vietnam and Indonesia.). The pattern has again been discovered at several expensive Australian restaurants operated by high-profile and well-off chefs. They’ve been caught short-changing their employees.

Banking 120

Banking Financial Operations Culture 120

Harvard Business

DECEMBER 20, 2018

These are major changes that will affect every aspect of how the firm operates — from the services it offers to the structure of her organization. We also asked if there were specific changes they hoped management would (or would not) make. A large European retail bank modeled this well during an organizational overhaul.

Interviews 133

Interviews Banking Retail Survey 133

Consulting Matters

JANUARY 29, 2020

In the past you operated in a compensation model where you do work and then get paid. Now you're operating in a return on investment model where you invest your money, time and talents in your business with the expectation of a return. When I started my business, I was a single mom with only $200 in the bank.

Consulting 177

Consulting How To Talent Training 177