Harvard Business

AUGUST 31, 2016

When my daughters were little, each time one of them received a birthday or holiday card from their grandparents with a crisp $20 in it, I silently vowed that I would finally get around to opening a savings account for them at our local bank so they could start learning the virtues of saving and compounded interest. That got old quickly.

Productivity 123

Productivity Banking Financial Tools 123

Tom Spencer

APRIL 25, 2025

Over a 12 month period, the companys market capitalization dropped by more than US$5 billion. The firm aimed to become the world’s leading co-working space, and CEO Adam Neumann estimated the size of the market for shared office space by counting anyone with an office job. Actionable A strategy is only as good as its execution.

Resources 88

Resources Strategy Strategy& Strategy 88

Harvard Business

JULY 1, 2016

That’s our product, and that’s our passion. It launched a product, gathered feedback, and kept iterating as it scaled and added users. At one end is a customer pain point or a potential new market. Your data isn’t even in the picture. We are simply not interested in any of it.”

Productivity 132

Productivity Engineering Accenture Banking 132

Tom Spencer

OCTOBER 6, 2023

How do banks make money? What is a bank really worth? Firstly, by outlining the major items on a bank’s income statement, and then by discussing key ratios that are commonly used to measure profitability and to estimate the market value for banks. Where does this money ultimately go?

Banking 88

Banking Balance Sheet Operations Financial 88

Harvard Business

NOVEMBER 22, 2016

Smart, always-connected devices and anytime/anywhere interactions are now givens, particularly among millennials, who expect such conveniences in banking and financial services. Organizations have always collected data on customers, suppliers, products, and services. Digital is reconfiguring the world.

Banking 119

Banking Data Financial Media 119

Tom Spencer

JUNE 16, 2018

The financial services industry has seen drastic technology-driven change over the past few years, and digital has fundamentally reshaped consumer behaviour in banking. According to Oliver Wyman, a global management consulting firm, 90% of Canadian banking customers use digital channels and more than 30% are now banking exclusively virtually.

Oliver Wyman 79

Oliver Wyman Banking Insurance Insurance 79

Tom Spencer

AUGUST 16, 2024

Despite many current applications being small-scale pilot projects, the promise of Gen AI to revolutionise banking operations and enhance customer experiences is becoming clear. Real-time market analysis There is a rich potential for Gen AI tools to considerably assist in strategic decision-making. Data-driven decision-making 2.1

Banking 78

Banking Financial Operations Data 78

Tom Spencer

JUNE 16, 2018

Before we dive into why AI is the solution for the banking sector, let’s first explore what big tech companies have in common, how many of them have grown successfully, and what banks can learn. Usage of AI in the Banking Sector. Table 1: AI applications across Canadian and US banks (Source: Financial Post, Techemergence).

Banking 84

Banking Financial Transportation Data 84

Harvard Business

OCTOBER 1, 2018

Blockchain has important implications for marketing and advertising. But according to The CMO Survey , only 8% of firms rate the use of blockchain in marketing as moderately or very important. This combination creates a natural barrier to entry and has likely caused marketers to take a “wait and see” approach.

Marketing 130

Marketing Advertising Media Video 130

Management Consulted

NOVEMBER 20, 2013

Two, you solve them the same way you solve a market sizing question (see below) – by breaking down the solution into component parts. . The market for lead pencils has been declining at 4%/year for the last 3 years. The original market was $24M/year. What is the market in year 3 (now)? Market Sizing.

Case Interview 236

Case Interview Interviews Study Cover Letters 236

Tom Spencer

AUGUST 29, 2020

When the COVID-19 crisis became evident in South Africa in mid-March, the South African government put strict lockdown measures in place, including school closures and store lockdowns which were accompanied by reducing the output of production facilities. Obstacles in Emerging Markets. Conclusion.

Marketing 103

Marketing Boston Consulting Group Government Transportation 103

Tom Spencer

NOVEMBER 9, 2019

The Business of Banking. Banks are intermediaries for capital and hold the risk when supply and demand is not perfectly balanced. Commercial Banking. A bank, on the other hand, can diversify this credit risk and reduce the average cost of vetting each loan by lending to many borrowers. Investment Banking.

Banking 12

Banking Industry Balance Sheet Retail 12

Harvard Business

JULY 28, 2016

Across Africa, banking is being redesigned. While the banks compete among themselves, they face existential threats from amalgam of entities, not necessarily possessing bank licenses. For example, from telecommunication companies to fintech entrepreneurs, African banking fees and commissions are under tremendous presure.

Banking 70

Banking Industry Telecommunications Productivity 70

Tom Spencer

AUGUST 12, 2022

Marketing is an incredibly important function of any growing business. Marketing is generally the initial point of contact in a customer’s purchasing journey. In this article, I would like to share a few tangible pieces of advice that may benefit you if you are planning to jump into a marketing related venture.

Tools 88

Tools Marketing Media Data 88

Harvard Business

OCTOBER 10, 2018

The consumer banking industry is notoriously difficult to enter, not least because most customers rarely switch banks. In some countries, people change spouses more often than they change banks. It has now become the largest bank in the country. ShutterWorx/Getty Images. Importantly, profits kept pace.

Banking 70

Banking Industry Insurance Insurance 70

Tom Spencer

AUGUST 5, 2022

Product managers have a dynamic role within companies, sitting at the intersection between business leaders, customers, engineers, and designers. They help to organize the development process so that products meet customer needs and business goals. What is a Product? Managing the Product Lifecycle.

Productivity 88

Productivity Management How To Engineering 88

Clarity Consultants

JANUARY 29, 2023

Instead, you’re left with less money in the bank and employees mindlessly clicking through the lessons, just praying for it to end. eLearning can save you time and money while also improving productivity, increasing employee retention, and more. That’s where eLearning comes in. Not sure if it’s right for you?

Training 264

Training Training Course Company 264

Harvard Business

APRIL 4, 2016

For populations living so far off the economic grid that traditional banks have never considered them as a source of new business, the availability of mobile technology is lifting the bane of cash dependency and opening a door to the mainstream of the global economy.

Banking 70

Banking Insurance Insurance Financial 70

Harvard Business

JANUARY 20, 2017

Much has been made of the fact that a new breed of financial technology (or fintech) companies is unbundling banks in the developed world. Startups are attacking all of the components of the traditional bank value proposition (e.g., accounts, portfolio management, mortgages, car loans, person-to-person payments).

Banking 70

Banking Company Financial Finance 70

Harvard Business

MARCH 22, 2018

My perspective and approach to misconduct risk are influenced by my work as a bank supervisor, and by my background and training as an economist. In my view, bank supervision must include attention to the culture at financial firms, not just to their financial safety and soundness. Market Failures and Misconduct Risk.

Culture 135

Culture Company Financial Banking 135

Tom Spencer

SEPTEMBER 7, 2019

In the context of project management, a roadmap can span across multiple timelines for continuous product development. Why do you need a product roadmap? A roadmap is crucial for visualizing a product’s strategy that is aligned with your business goals, while incorporating customer insights for future developments. Product Goal.

Productivity 60

Productivity Software Fashion Development 60

Harvard Business

JUNE 13, 2016

Yet the unfortunate side effect of uncompetitive markets is that consumers pay higher prices. Basically, a handful of asset management firms have become the most powerful shareholders of the nation’s largest banks. Index funds have given millions of people relatively low-cost access to the stock market. trillion in assets.

Banking 70

Banking Airlines Government Industry 70

Harvard Business

APRIL 12, 2018

.” Embracing market risk in our careers is a high-percentage move. We are increasingly aware of the importance of assuming market risk when it comes to starting or growing a business, but assuming market risk is also a critical accelerant of the personal disruption that fuels individual career growth.

Chemicals 136

Chemicals Banking Film Fashion 136

Clarity Consultants

JUNE 30, 2023

What are the Benefits of Learning & Development Programs for Organizations When you’re spending the time and money training employees, you want to ensure that you’re getting the best bank for your buck–that’s where learning and development programs come in.

Development 265

Development Training Training Agile 265

Harvard Business

MARCH 20, 2017

After a close look at workplace policies across corporations, banks, law firms, and tech companies, the New York Times called grueling competition the defining feature of the upper-echelon workplace. Some of the behaviors we asked about were creative, such as “Search out new technologies, processes, techniques, and/or product ideas.”

Banking 134

Banking Policies Study Examples 134

Tom Spencer

JUNE 9, 2023

These systems can suggest relevant products that customers are likely to enjoy. For example, Alibaba, a leading Chinese e-commerce company, could conduct sentiment analysis of customer reviews of individual products and services, and use these insights to modify existing products and develop new ones.

Data 147

Data Operations Efficiency System 147

Harvard Business

MARCH 14, 2017

The original reason given for the drastic demonetization action was to expose the so-called “black” market, fueled by money that is illegally gained and undeclared for tax purposes. According to a Bloomberg report , banks were estimated to have received 14.97 trillion rupees’ worth of currency demonetized.

Banking 131

Banking Government Policies Sales 131

Management Consulted

AUGUST 1, 2013

Oliver Wyman’s CEO, John Drzik, states that the long-term aspiration is to be recognized widely in the market as the gold standard in consulting. They seized this opportunity to establish a firm that would help firms gain clarity about their business models, products, and clients and then advise them by creating long term strategies.

Oliver Wyman 201

Oliver Wyman Interviews Mercer NERA Economic Consulting 201

Harvard Business

JANUARY 3, 2017

In the face of this dynamic, it isn’t enough to create new products and services. Unless we also design new ways of talking about ideas and exploring the future, those product and service innovations will never be embraced by the organization and never make their way out into the world. Designing the New Product.

Banking 132

Banking Data Productivity System 132

Tom Spencer

MARCH 18, 2017

She danced to requests and wittily answered customers’ questions on topics which ranged from product information and weather forecasts to their love life. Even marketing professionals nowadays might need to understand data analytics, SEO optimization or how to develop advanced algorithms.

Marketing 84

Marketing Emotional Intelligence System Data 84

Harvard Business

MAY 17, 2016

Companies born before the internet took hold have an enormous challenge: improving their online products and services at the warp speed of their online competitors. Virtual financial services firms such as Wealthfront and Betterment are siphoning investments from established banks through a great mobile app and a website.

Company 124

Company Software Productivity Engineering 124

Harvard Business

MAY 16, 2016

Strategic alignment, for us, means that all elements of a business — including the market strategy and the way the company itself is organized — are arranged in such a way as to best support the fulfillment of its long-term purpose. Royal Bank of Scotland (RBS) was a flagship bank, feted for its stellar financial performance.

Banking 132

Banking Film Strategy Strategy& 132

Harvard Business

DECEMBER 6, 2016

As marketing continues to shift and improve, we’ve come to rely on IT to provide expertise on current technology and, perhaps more importantly, to provide a road map that shows where technology will lead, where integration is critical, and how to make the best use of increasingly sophisticated tools. This means being more strategic.

Marketing 70

Marketing Data Banking System 70

Harvard Business

DECEMBER 17, 2018

Questions like this involving issues like politics, human rights, or equality often present themselves sooner or later for any business operating in global markets. Over the course of the last few decades, multinationals have entered and left “frontier markets” like Venezuela, Cuba, Iran, Vietnam, Myanmar, and others.

Government 132

Government Financial Banking Operations 132

Tom Spencer

MAY 18, 2019

Well, asset managers aim to understand client investment objectives and invest client funds in a variety of financial products and asset classes. Management expense ratios for equity funds are higher than those of fixed income funds, which are in turn higher than those of money markets funds. Franklin Resources. Affiliated Managers.

Industry 113

Industry Real Estate Management Retail 113

Tom Spencer

OCTOBER 10, 2020

Since the advent of Bitcoin in 2008, digital currency has been a growing trend and a growing area of interest for consultants, businesses, fintech investors, central banks, and governments. Digital currency vs electronic banking. Another difference is that electronic banking involves interacting with the banking system.

Banking 120

Banking Financial Government Retail 120

Consulting Matters

DECEMBER 7, 2018

It’s not that I didn’t have any money, but I was terrified of parting with any of the little cushion I had safely in the bank. This fear often shows up when faced with identifying ideal clients and relevant products and services to meet their needs. MISTAKE #1: WASTING MONEY ON A BROCHURE WEBSITE.

Consulting 223

Consulting How To Intellectual Property Meeting 223