Harvard Business

AUGUST 31, 2016

When my daughters were little, each time one of them received a birthday or holiday card from their grandparents with a crisp $20 in it, I silently vowed that I would finally get around to opening a savings account for them at our local bank so they could start learning the virtues of saving and compounded interest. That got old quickly.

Productivity 122

Productivity Banking Tools Financial 122

Tom Spencer

OCTOBER 6, 2023

How do banks make money? What is a bank really worth? Firstly, by outlining the major items on a bank’s income statement, and then by discussing key ratios that are commonly used to measure profitability and to estimate the market value for banks. Where does this money ultimately go?

Banking 88

Banking Balance Sheet Operations Financial 88

Harvard Business

JULY 1, 2016

That’s our product, and that’s our passion. It launched a product, gathered feedback, and kept iterating as it scaled and added users. At the other is a product or service that solves the problem or addresses the market in a way nobody has thought of before. Your data isn’t even in the picture.

Productivity 132

Productivity Engineering Accenture Banking 132

Tom Spencer

AUGUST 16, 2024

Despite many current applications being small-scale pilot projects, the promise of Gen AI to revolutionise banking operations and enhance customer experiences is becoming clear. This helps banks to quickly identify profitable investment opportunities and risks so as to maximise investment returns and minimize losses. Risk Management 3.1

Banking 78

Banking Financial Operations Data 78

Harvard Business

NOVEMBER 22, 2016

Smart, always-connected devices and anytime/anywhere interactions are now givens, particularly among millennials, who expect such conveniences in banking and financial services. Organizations have always collected data on customers, suppliers, products, and services. Digital is reconfiguring the world.

Banking 117

Banking Data Financial Media 117

Tom Spencer

JUNE 16, 2018

Before we dive into why AI is the solution for the banking sector, let’s first explore what big tech companies have in common, how many of them have grown successfully, and what banks can learn. Usage of AI in the Banking Sector. Table 1: AI applications across Canadian and US banks (Source: Financial Post, Techemergence).

Banking 84

Banking Financial Transportation Data 84

Tom Spencer

AUGUST 5, 2022

Product managers have a dynamic role within companies, sitting at the intersection between business leaders, customers, engineers, and designers. They help to organize the development process so that products meet customer needs and business goals. What is a Product? Managing the Product Lifecycle.

Productivity 88

Productivity Management How To Engineering 88

Tom Spencer

JANUARY 4, 2025

Consumers are no longer swayed by just a great product, but seek more than that, craving authenticity and a genuine connection to the brand. Indeed, the battle to build brand loyalty requires more than just great products. She has a strong passion for strategy consulting, investment banking, business, and entrepreneurship.

Marketing 88

Marketing Video B2C Media 88

Harvard Business

JANUARY 20, 2017

Much has been made of the fact that a new breed of financial technology (or fintech) companies is unbundling banks in the developed world. Startups are attacking all of the components of the traditional bank value proposition (e.g., Sidian Bank in Kenya has a similar program. However, there are signs that this is changing.

Banking 70

Banking Company Financial Finance 70

Johanna Rothman

APRIL 18, 2024

Remember this: If your customers want to use your product, make it easy for them to do so. Because product problems cause several other problems: The customers have to decide if the aggravation of using this product outweighs the defects. Customers will not wait forever for you to fix problems in your product.

Productivity 72

Productivity How To Metrics Tools 72

Harvard Business

APRIL 4, 2016

For populations living so far off the economic grid that traditional banks have never considered them as a source of new business, the availability of mobile technology is lifting the bane of cash dependency and opening a door to the mainstream of the global economy.

Banking 70

Banking Insurance Insurance Financial 70

Harvard Business

MARCH 20, 2017

After a close look at workplace policies across corporations, banks, law firms, and tech companies, the New York Times called grueling competition the defining feature of the upper-echelon workplace. Some of the behaviors we asked about were creative, such as “Search out new technologies, processes, techniques, and/or product ideas.”

Banking 131

Banking Policies Study Examples 131

Harvard Business

JUNE 13, 2016

Basically, a handful of asset management firms have become the most powerful shareholders of the nation’s largest banks. In “ Ultimate Ownership and Bank Competition ,” José Azar, Sahil Raina, and I looked at banks across different parts of the United States. Take a look at this table.

Banking 70

Banking Airlines Government Industry 70

Harvard Business

FEBRUARY 21, 2017

But this is the story of how a group of bank examiners at the Federal Reserve Bank of Philadelphia, one of 12 banks in the U.S.’s The 250 people in the supervision, regulation, and credit group at the Philadelphia bank supervise the commercial and retail banks based in their district.

Banking 132

Banking Training Training Report 132

Johanna Rothman

DECEMBER 14, 2023

Sometimes a fieldstone is too big for me, so I use the notion of an “idea bank.” ” My idea bank reminds me of themes I want to possibly address in the future. The Blank Page Problem Can Stop Writers from Writing Before I knew about fieldstones or the idea bank, I had trouble starting a piece.

Banking 64

Banking How To Productivity Development 64

Harvard Business

JANUARY 3, 2017

In the face of this dynamic, it isn’t enough to create new products and services. Unless we also design new ways of talking about ideas and exploring the future, those product and service innovations will never be embraced by the organization and never make their way out into the world. Designing the New Product.

Banking 132

Banking Data Productivity System 132

Clarity Consultants

JUNE 30, 2023

What are the Benefits of Learning & Development Programs for Organizations When you’re spending the time and money training employees, you want to ensure that you’re getting the best bank for your buck–that’s where learning and development programs come in.

Development 265

Development Training Training Agile 265

Clarity Consultants

JANUARY 29, 2023

Instead, you’re left with less money in the bank and employees mindlessly clicking through the lessons, just praying for it to end. eLearning can save you time and money while also improving productivity, increasing employee retention, and more. That’s where eLearning comes in.

Training 264

Training Training Course Company 264

Management Consulted

AUGUST 1, 2013

They seized this opportunity to establish a firm that would help firms gain clarity about their business models, products, and clients and then advise them by creating long term strategies. Industrial Products. Retail and Consumer Products. Corporate and Institutional Banking. Retail and Business Banking.

Oliver Wyman 201

Oliver Wyman Interviews Mercer NERA Economic Consulting 201

Harvard Business

MARCH 6, 2017

Let’s start by examining the potential effects of this on an industry that touches all of our lives – banking. The banking industry is filled with shared resources. Instead, the technology itself would do the heavy lifting of uniting the interests and business processes of the member banks.

Banking 134

Banking Accenture Industry Productivity 134

Harvard Business

MARCH 6, 2017

As I discussed in another post, Brad Staats of the University of North Caroline at Chapel Hill and I demonstrated the success of these approaches by analyzing 2 ½ years of transaction data from a unit at a Japanese bank that processes applications for home loans. Others did not watch such videos (our control condition).

Study 134

Study Banking Video Research 134

Tom Spencer

OCTOBER 10, 2020

Since the advent of Bitcoin in 2008, digital currency has been a growing trend and a growing area of interest for consultants, businesses, fintech investors, central banks, and governments. Digital currency vs electronic banking. Another difference is that electronic banking involves interacting with the banking system.

Banking 120

Banking Financial Government Retail 120

Harvard Business

MAY 16, 2016

For example, as it grew, Facebook found that its early “move fast and break things” culture had to be funneled into focused technical teams and product groups to make its product development process faster and less erratic, and for it to have a chance of meeting the demands of its new public shareholders following its IPO.

Banking 132

Banking Film Strategy Strategy 132

Harvard Business

MARCH 22, 2018

My perspective and approach to misconduct risk are influenced by my work as a bank supervisor, and by my background and training as an economist. In my view, bank supervision must include attention to the culture at financial firms, not just to their financial safety and soundness. The economics of corporate culture. Externalities.

Culture 133

Culture Company Financial Banking 133

Effective Managers

MARCH 23, 2021

Bear in mind that the opioid scandal events were unfolding roughly in parallel to the banking scandals where banking institutions paid out billions of dollars for misconduct allegations. As a quick reminder – banking financial advisors were selling unneeded financial instruments in order to meet their sales quotas.

Ethics 130

Ethics McKinsey Banking Consulting 130

Tom Spencer

MARCH 24, 2023

On March 10th, Silicon Valley Bank went bankrupt. Due to the Federal Reserve’s determination to curb inflation it has consistently hiked interest rates for the last 12 months, an outcome that SVB and many other banks failed to anticipate. As the size of SVB’s losses became known, this startled anyone with money in the bank’s coffers.

Banking 97

Banking Industry Real Estate Financial 97

Harvard Business

SEPTEMBER 4, 2017

“Productivity isn’t everything, but in the long run it is almost everything,” wrote Paul Krugman more than 20 years ago. Productivity in most developed economies has been anemic. During much of this time, it has been shareholders, not workers, who have reaped the benefits of higher productivity.

Energy 134

Energy Agile Productivity Talent 134

Harvard Business

JULY 14, 2016

Self-cannibalization occurs when a company chooses to proactively replace one product or process with another that is potentially worth less. Forward-looking incumbents recognize the need to cannibalize their own products, rather than leaving it to other startups, who are more than happy to take on the challenge.

Productivity 70

Productivity Company Recruiting Recruitment 70

Tom Spencer

JUNE 9, 2023

These systems can suggest relevant products that customers are likely to enjoy. For example, Alibaba, a leading Chinese e-commerce company, could conduct sentiment analysis of customer reviews of individual products and services, and use these insights to modify existing products and develop new ones.

Data 147

Data Operations Efficiency System 147

Harvard Business

MARCH 14, 2017

When the policy change was announced, people were given until December 30, 2016, to return 500- and 1,000-rupee notes to banks, or else risk losing the value of them. According to a Bloomberg report , banks were estimated to have received 14.97 trillion rupees (around $220 billion) by the December 30 deadline, or 97% of the 15.4

Banking 128

Banking Government Policies Sales 128

Harvard Business

MAY 17, 2016

Companies born before the internet took hold have an enormous challenge: improving their online products and services at the warp speed of their online competitors. Virtual financial services firms such as Wealthfront and Betterment are siphoning investments from established banks through a great mobile app and a website.

Company 124

Company Software Productivity Engineering 124

Harvard Business

APRIL 23, 2018

For example, one driver suggested new products like Gogurts and fun string cheese that parents could get delivered early and pop into their kids’ lunches before school. The employee attrition ratio, which had been the highest among all of the foreign banks in China, was reduced to the lowest among all foreign banks in China.

Leadership 166

Leadership PricewaterhouseCoopers Banking Examples 166

Harvard Business

APRIL 12, 2018

Innovate a product or service from within your position. In 1979 interest rates skyrocketed, rising to over 20%, causing real pain in the banking industry.

Chemicals 134

Chemicals Banking Film Fashion 134

Management Consulted

OCTOBER 3, 2012

The prize for best answer was a FREE Consulting Case Bank and The Consulting Bible 3rd edition – a HUGE giveaway – so we weren’t surprised when we heard from so many of you. For instance, we examined predatory pricing in the airline industry and illegal product tying by Apple, Microsoft, and AT&T. We love it!

Consulting 204

Consulting Case Interview Interviews Engineering 204

Harvard Business

JUNE 22, 2016

They include new enterprises such as Orbian , Prime Revenue , C2FO , Taulia , and Ariba as well as new operations launched by traditional financial service firms such as Citi Group, HSBC, BNP Paribas, and Deutsche Bank. The use of FinTechs allows suppliers to access funding at the multinationals firm’s lower cost of capital.).

Transportation 130

Transportation Finance Financial Banking 130

Harvard Business

DECEMBER 18, 2017

.” Vernon Hill, an entrepreneur whose young company, Metro Bank, is reshaping the future of financial services in the UK , exudes a spirit of energy and confidence that is infectious. But it’s the mindset he personifies that defines the fast-growing bank. The Eager Experimenter. Are you that kind of leader?

Banking 134

Banking Energy Course Engineering 134

Harvard Business

JANUARY 18, 2018

Recently, the CEO of Deutsche Bank predicted that half of its 97,000 employees could be replaced by robots. ” And for those in manufacturing or production companies, the future may arrive even sooner. ” The point of technology, she argues, is to boost productivity, not cut the workforce. Insight Center.

Strategy 134

Strategy Strategy& Strategy McKinsey 134