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Sustainable Supply Chains Reduce Environmental Footprint

Tom Spencer

In an era where environmental consciousness is increasingly becoming a priority, companies worldwide are rethinking their supply chain strategies to minimize their environmental footprint. We’ll also look at case studies of companies leading the way in sustainable supply chain management.

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Zero-Based Budgeting Is Not a Wonder Diet for Companies

Harvard Business

Such high-profile exposure has prompted more companies to view ZBB as a fresh “wonder diet” for achieving radical corporate leanness. Yet for all the promise of ZBB, many companies that try it soon grow disenchanted. Most ZBB implementations are not ambitious enough.

Company 113
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If Your Company Isn’t Good at Analytics, It’s Not Ready for AI

Harvard Business

But companies that rush into sophisticated artificial intelligence before reaching a critical mass of automated processes and structured analytics can end up paralyzed. For example, one telecommunications company we worked with can now predict with 75 times more accuracy whether its customers are about to bolt using machine learning.

Company 136
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How B2B Software Vendors Can Help Their Customers Benchmark

Harvard Business

Today, the data to answer those questions exists — it’s captured by the software-as-a-service firms whose services companies use to run their businesses. Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies.

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Quote Your Consulting Billing Rate with Confidence

Successful Independent Consulting

Benchmark so you know your rate is reasonable. If you have worked with that company before, you are worth a lot more to them than someone who is unfamiliar with the players, culture, structure, and politics. Conversely, the smaller the company, the more price sensitive they are. There are lots of ways to do this. Don’t discount.

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Help Your Team Measure Customer Experience Data More Accurately

Harvard Business

Customer experience (CX) goes beyond measuring the relationship between customers and companies; it is also about quantifying the hundreds of regular interactions and residual memories that influence future behavior. But it’s important for your team to understand the context in which data is being used to make company-wide decisions.

Data 129
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How People Analytics Can Help You Change Process, Culture, and Strategy

Harvard Business

and even digital native companies born as disruptors know that they need to transform. In working with several dozen Fortune 500 companies with Microsoft’s Workplace Analytics division, we’ve observed companies using people analytics in three main ways to help understand and drive their transformation efforts.

Culture 149