Harvard Business

AUGUST 10, 2018

Today, the data to answer those questions exists — it’s captured by the software-as-a-service firms whose services companies use to run their businesses. Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies.

Benchmarking 70

Benchmarking Software B2B Comparison 70

Harvard Business

JUNE 20, 2016

And second, they need to ensure that – even with respect to strategy and operations – board scrutiny doesn’t result in an over-emphasis on conforming to benchmarks and industry norms. I’m not against benchmarking and norming. Most boards would benefit from richer data sets that compare their company to others.

Company 128

Company Benchmarking Balance Sheet Intellectual Property 128

Harvard Business

OCTOBER 5, 2017

In Chicago , for example, predictive analytics is improving health inspections schedules in restaurants, while in Boston city officials are collaborating with Waze, the traffic navigation app company, combining its data with inputs from street cameras and sensors to improve road conditions across the city. Methodology.

Benchmarking 128

Benchmarking Government Policies Case Study 128

LSA Global

JANUARY 6, 2025

Alignment with Ways of Working, Resources, and Capabilities We know from leadership simulation assessment data that too many leaders ignore cultural and operational realities. Highlighting trends, benchmarks, and potential challenges reinforces the business case for change and bolsters trust. Are your strategy and goals clear enough?

Research 67

Research Analysis Strategy Strategy 67

Epicflow

MARCH 22, 2024

This article is inspired by the webinar featuring Epicflow co-founder Jan Willem Tromp and professor Mario Vanhoucke based on his latest book “The Illusion of Control: Project Data, Computer Algorithms and Human Intuition for Project Management and Control”. First of all, you need data.

Data 130

Data Risk Analysis Management Analysis 130

Harvard Business

MAY 16, 2018

While the company’s mission focuses on helping people find local businesses more easily, this wealth of data has the potential to serve other purposes. For instance, Yelp data might help restaurants understand which markets they should consider entering, or whether to add a bar. Data-Driven Marketing. Insight Center.

Data 71

Data Company Benchmarking Real Estate 71

Harvard Business

MAY 17, 2018

People analytics — defined as the use of data about human behavior, relationships and traits to make business decisions — helps to replace decision making based on anecdotal experience, hierarchy and risk avoidance with higher-quality decisions based on data analysis, prediction, and experimental research.

Culture 143

Culture Strategy Strategy Strategy& 143

Harvard Business

OCTOBER 31, 2018

Based on a survey of 276 physicians, our study results show that it’s necessary to consistently and frequently share cost data and clinical evidence with physicians, regardless of whether they’re affiliated with or directly employed by a hospital. Assess how data is shared with physicians.

Data 73

Data Guidelines Survey System 73

1 to 1

MARCH 18, 2014

Last week, I had a chance to speak with Satmetrix data scientist Brendan Rocks about the results from the company''s 2014 Net Promoter Industry Benchmarks reports. One of the most popular metrics used by marketers is Net Promoter Score (NPS), a simple loyalty measurement to gauge customer satisfaction and likelihood to recommend.

Benchmarking 46

Benchmarking Metrics Trends Data 46

Clarity Consultants

SEPTEMBER 30, 2024

These objectives should align with your organization’s overall business goals and provide a benchmark for evaluating success. Use a Blended Approach : Combine quantitative and qualitative data to get a holistic view of training effectiveness.

ROI 147

ROI Training Training Metrics 147

UPD Consulting

DECEMBER 6, 2021

Analyzing equity benchmarks across a wide range of topics (i.e., The wealth of open data has placed public sector organizations in an excellent position to sponsor and coordinate more intensive, wide ranging equity benchmarking and indexing activities.

Benchmarking 40

Benchmarking Data Education Government 40

Harvard Business

JUNE 7, 2017

Management teams often assume they can leapfrog best practices for basic data analytics by going directly to adopting artificial intelligence and other advanced technologies. Without automating such data feeds first, companies will discover their new AI systems are reaching the wrong conclusions because they are analyzing out-of-date data.

Company 134

Company Telecommunications Data Retail 134

PM Alliance

SEPTEMBER 9, 2022

But if those are your only uses for task duration data , then you’re missing out on some important insights. If you’re ready to maximize your project information assets, consider these four ways you can get more value from task duration data. 1: Compare current task duration estimates against past efforts.

Data 73

Data Methodologies Training Training 73

Harvard Business

SEPTEMBER 24, 2014

Research shows that businesses using data-driven decision-making, predictive analytics, and big data are more competitive and have higher returns than businesses that don’t. Because of this, the most ambitious companies are engaged in an arms race of sorts to obtain more data, from both customers and their own employees.

Data 70

Data Case Interview Study Benchmarking 70

1 to 1

NOVEMBER 19, 2013

Meanwhile, despite the level of investment that companies are making in extending self-service capabilities to customers, there continues to be a general lack of understanding as to how and whether customers are making use of these tools, according to Dimension Data''s 2013/2014 Global Contact Centre Benchmarking Report.

Benchmarking 39

Benchmarking Report Tools Operations 39

Harvard Business

DECEMBER 17, 2018

Companies are beginning to utilize their employees’ behavioral data — generally known as people analytics — to better understand and improve their sales operations , with strong results. We worked closely with this team to add the behavioral data about collaboration we gathered into the model.

Sales 71

Sales Data Enterprise Analysis 71

Tom Spencer

SEPTEMBER 14, 2019

It is typically asked when you are thrown multiple data sources, running up to millions of rows. But often you are simply asked to “mine the data and tell me something interesting”. Any data you have about the business describes some aspect of the behavior of this complex system. Analyze the data. Where to start?

Data 60

Data How To Banking System 60

Harvard Business

JUNE 30, 2016

Traditional ZBB implementations focus almost exclusively on simple SG&A , in part because SG&A benchmark data is far more readily attainable than are relevant data from the core functions of comparable companies. Most ZBB implementations are not ambitious enough.

Company 115

Company Benchmarking Travel Policies 115

Harvard Business

DECEMBER 28, 2016

Time passes slowly, data continues to mount, and paralysis sets in. Effective CX programs prioritize the importance of what gets measured and stack those data against your desired outcomes—what’s called “driver analyses.” It’s just more data until you do something with it.

Metrics 126

Metrics Data Benchmarking ROI 126

Tom Spencer

SEPTEMBER 10, 2021

Both fields rely on translating real world events into data points which are then used to answer questions and generate insights. Coming from a health and science background I am familiar with looking at health data and being able to gain insights to make decisions. Are there any assumptions being used in the calculation?

Metrics 88

Metrics Industry Benchmarking How To 88

Harvard Business

APRIL 19, 2018

With online technologies and targeted lists, this should be a cost-effective tool for separating the suspects from the prospects, accelerating customer conversion through the sales funnel, and, equally important, optimizing “data-driven marketing” by tying each piece of content to metrics like opens, reads, downloads, and so on.

Marketing 134

Marketing Case Study Case Studies Sales 134

Harvard Business

FEBRUARY 16, 2017

While many studies suggest that increased employee engagement leads to improved business results in aggregate, a deeper look at the data suggests that this may not always be true at an individual level. At the second company, the data told a different story. Company 2: No Correlation.

Productivity 133

Productivity Culture Metrics Data 133

Harvard Business

MARCH 24, 2017

The data shows that the faster-growing group usually has a higher cultural starting point in years 0 to 2, but their chasm is much deeper in years 3 to 4 than the slower-growing cohort. This time, the firm ranked in the top quartile of all companies and handily beat our benchmark. Two distinct sets emerged.

Culture 134

Culture Benchmarking Company Sales 134

Harvard Business

FEBRUARY 28, 2018

A review of white-collar employment data from the U.S. A national review of 2015 data on white-collar employment shows: White men are 61.3% Professional employment data suggests that more opportunities are still required at the local city level, however. of executives nationally and 81% above parity when compared with their 33.8%

Metrics 119

Metrics Analysis Data Benchmarking 119

Tom Spencer

MAY 3, 2024

This is where data collection and analysis come into play. Data is the evidence that will allow you to validate your hypotheses. You can use various methods to collect data, such as interviews, surveys, observations, documents, and benchmarks. Use data analysis to thoroughly test your hypothesis.

Consulting 88

Consulting Analysis Data Benchmarking 88

Women in Consulting

MAY 21, 2019

As solo practitioners and entrepreneurs, often we have limited access to relevant benchmarking resources. Without violating any price-fixing laws, the Best Practices Survey lets us benchmark our success against our peers. Yet, the data in the Best Practices Survey is only as good as its participants. By: WIC Blog Admin.

Benchmarking 67

Benchmarking Survey Case Study Case Studies 67

Harvard Business

NOVEMBER 23, 2018

Our recent benchmarking of nearly 900 B2B companies underscores the importance of these tools. They rely on backward-looking sales data and broad-brush reports to calculate overall market size and gauge how many reps they need and where to assign them. Digital tools can help make more accurate matches. billion vs. $1.2

Sales 131

Sales B2B Tools Software 131

Harvard Business

JUNE 13, 2018

We took this question to our data. Over the past year, we carried out an online survey of 2,500 reorgs (you can still complete the survey and benchmark your reorg here ). Our data shows that face-to-face discussions between leaders and staff, as well as webcasts, tend to be more effective.

How To 118

How To Accenture Benchmarking Survey 118

Harvard Business

MARCH 21, 2017

Just as participants were kept blind to the changing conditions of their workplaces, the scientists who analyzed the cognitive function data were kept blind to the conditions. We used salary data as a proxy for productivity and selected data for knowledge workers, the same population as in our study.)

Productivity 132

Productivity Research Chemicals Energy 132

Markovitz Consulting

SEPTEMBER 26, 2017

If meeting takt time is not an issue—for example, in closing the books at the end of the month— then measure and benchmark the time it takes to perform those tasks and challenge the team to figure out how to do them faster. Start treating offices errors and mistakes as real defects. Obsess over quality.

Engineering 133

Engineering Benchmarking Meeting Case Study 133

Tom Spencer

JUNE 13, 2021

Combine a good framework with data to make a powerful claim. Data dumps are fine for interview notes, but not for client presentations. Identify and “bucket” the key benchmarked items and players. Benchmarking. Aggregate and “elevate” the learning from benchmarking. Pillars Framework.

Benchmarking 88

Benchmarking Case Interview Groups Analysis 88

Harvard Business

JANUARY 31, 2017

Data and analytics are obviously key. Leading organizations are more likely to have a comprehensive data acquisition strategy and differentiate themselves from competitors based on their data platform. billion gigabytes of data the company captures each day.

Company 70

Company Operations Data Benchmarking 70

Harvard Business

MAY 25, 2017

CEO incentives have traditionally been evaluated against objective data — also labelled “hard.” Should soft measures be part of a CEO’s scorecard? Is there a framework that might assist you to tackle the CEO appraisal task?

Financial 123

Financial Banking Metrics Benchmarking 123

MishTalk

DECEMBER 22, 2014

Cash rebates, trips abroad, interest rates at the highest premium ever over the official benchmark rate, even free vegetables are among other goodies banks are dangling to get Chinese savers to deposit their yuan in savings accounts. On offer at one branch in Beijing: An iPhone 6 Plus or a Mercedes-Benz.

Banking 72

Banking Benchmarking Finance Policies 72

Harvard Business

DECEMBER 10, 2018

But the comparison at least provides a benchmark. census data shows that a black person lives, on average, one mile farther from low-wage jobs than a white person. Comparing racial discrimination to a penalty for long commutes is complicated for many reasons, not the least of which is that race and place are related in DC.

Research 132

Research Transportation Management Benchmarking 132

Harvard Business

MARCH 26, 2018

Using multisource, time-lag data from a male-dominated technology company employing more than 4,000 people worldwide, we sought to determine how much the appearance of self-confidence increased the extent to which an employee gained influence within the company.

Talent 135

Talent Benchmarking Research Study 135

Harvard Business

FEBRUARY 19, 2018

And the European Union’s upcoming General Data Protection Regulation (GDPR) will affect every organization around the world that handles personal data for EU residents. The regulations will also, no doubt, inform data protection laws and corporate trust-building strategies elsewhere. Trust Can be Compared Across Countries.

Survey 98

Survey Data Comparison Methodologies 98