Remove Benchmarking Remove Efficiency Remove Financial
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How B2B Software Vendors Can Help Their Customers Benchmark

Harvard Business

Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies. One of its business units, Fieldglass, provides insights and benchmarks to customers on external workforce management.

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Help Your Team Measure Customer Experience Data More Accurately

Harvard Business

The balanced scorecard was initially popularized in the early 1990s as a way for companies to look at varying aspects of the business, from customer satisfaction, to financial well-being to operational outcomes, all in one simple read-out. Some want a clear and efficient layout of the location. Help your employees be more data-savvy.

Data 128
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How People Analytics Can Help You Change Process, Culture, and Strategy

Harvard Business

In one example, a people analytics team at a global CPG company was enlisted to help optimize a financial process that took place monthly in every country subsidiary around the world. When they brought that data-driven story to the front lines, suddenly a platitude was transformed into a useful benchmark that got the attention of managers.

Culture 142
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Bank Valuation: Understanding Key Ratios and Metrics

Tom Spencer

Profitability ratios Net interest margin (NIM) Efficiency ratio Return on assets (ROA) Fee income to total income Return on equity (ROE) Dividend payout ratio Total shareholder return (TSR) 1.1 All else being equal, a higher ROA is better as it indicates stronger profitability and more efficient asset utilization.

Metrics 88
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Bank Profitability: Decoding the Income Statement

Tom Spencer

The interest rate set by the central bank serves as a benchmark or reference rate for banks. Monitoring capital adequacy ratios and capital levels is important to assess a bank’s ability to absorb losses and operate in a financially sound manner. Jason Oh is a Senior Associate at Strategy& with a focus on financial services.

Banking 88
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The Chimera of Consulting: Government and Public Sector Advising

Tom Spencer

Although it is rarely obvious what the ‘common good’ actually means, social programmes need to establish their priorities on another basis than mere financial efficiency. Benchmarking creates additional complexity for public sector consulting, which private firms do not need to face. Different stakeholders. Final thoughts.

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Retail Bank Operational and Digital Leaders Reap the Rewards

BCG

BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. At the heart of the benchmarking are core operational metrics.