Remove Benchmarking Remove Efficiency Remove Information
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How B2B Software Vendors Can Help Their Customers Benchmark

Harvard Business

Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies. One of its business units, Fieldglass, provides insights and benchmarks to customers on external workforce management.

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Help Your Team Measure Customer Experience Data More Accurately

Harvard Business

” When leaders have even small amounts of data, it can be easy to assume they know enough to make aggressive decisions, all based on information with sources they don’t control or fully understand. It can create a relative “pound for pound” benchmark for each individual location of a business, anywhere in the world.

Data 129
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Managing Risks and Controlling Projects: How Data-Driven Project Management Come in Useful for Multi-Project Environments

Epicflow

In this article, we’re delving into the most essential aspects of efficient project management that can ensure successful and timely delivery, and also dwelling on the importance of project data for risk management in single-project and multi-project environments. So, what do you need for an efficient risk analysis?

Data 130
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Quote Your Consulting Billing Rate with Confidence

Successful Independent Consulting

Benchmark so you know your rate is reasonable. Although rate information is a closely guarded secret, based on my 20 years in the industry here are very rough ballpark numbers for “management consulting” (not IT consulting, project management, training development, etc.). There are lots of ways to do this.

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How People Analytics Can Help You Change Process, Culture, and Strategy

Harvard Business

The diversity of local accounting rules precluded perfect standardization, and the geographic dispersion of the teams made it hard for the transformation group to gather information the way they normally would — in conversation.

Culture 142
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Project Management Maturity Models: A Basis for Reaching Your Organization’s Business Success

Epicflow

Project management maturity (or PMM) reflects a company’s ability to manage projects efficiently. They usually describe levels indicating the current state of an organization in terms of project management efficiency and propose recommendations on how to proceed to more sophisticated levels. . Let’s examine some of them. .

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Five Ways to Spur Lean in the Office

Markovitz Consulting

Even seemingly random work such as incoming customer service calls can usually be broken down into discrete categories that can be addressed—for example, 25% of incoming customer calls might be related to shipping information, or questions about invoices. Do people ever put incorrect shipping information into a warranty claim?