Tom Spencer

OCTOBER 11, 2024

Case Studies of Leading Companies – Patagonia, Nike, Walmart Several companies are at the forefront of sustainable supply chain management, setting benchmarks for others to follow. Nike’s sustainability strategy includes using environmentally preferred materials, reducing waste in manufacturing, and implementing renewable energy solutions.

Case Study 78

Case Study Case Studies Transportation Efficiency 78

Harvard Business

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. They have “soft” metrics rather than real business goals. Mistake #2: Linking metrics to business outcomes. So where does it all go wrong?

Metrics 124

Metrics Data ROI Benchmarking 124

Harvard Business

FEBRUARY 16, 2017

After experimenting with a number of potential behavioral metrics, we settled on using one that approximates average weekly working hours as our primary measure. Working with two Fortune 100 companies, we looked to test the assumption that highly engaged employees are more productive.

Productivity 133

Productivity Culture Metrics Data 133

Harvard Business

JANUARY 31, 2017

This difference in strategy means that business users are more likely to have access to a consistent set of up-to-date metrics for decision making, and the organization can generate predictions about their business from data they collect. more likely to use data to benchmark customers and advise them on how to realize greater value.

Company 70

Company Operations Data Benchmarking 70

Tsavo Neal

JULY 10, 2020

Your skills remind of me Matt Olpinski, a freelancer/consultant featured in my article on the best consultant websites : Here’s what Matt had to say about his freelancing website: The main reason why I have the website is because I don’t want to waste time, money, and energy on chasing down new clients. Instead, I want them to come to me.

Sales 15

Sales Metrics Productivity Consulting 15

Harvard Business

MAY 5, 2016

Cable companies enviously and despairingly benchmark Netflix and Amazon to learn how they quasi-autonomously cultivate subscribers and binge viewers. Management focused attention and effort on more quickly identifying and “exceptions handling” the edge cases that took the most time and energy to resolve.

Enterprise 70

Enterprise Metrics Retail Productivity 70

Harvard Business

SEPTEMBER 24, 2014

This includes having a tangible plan for what data is being sought, what changes will be made based on the findings, how the results of these changes will be measured, and the return on investment that justifies the time and energy put into the project.

Data 70

Data Case Interview Study Benchmarking 70