Clarity Consultants

SEPTEMBER 30, 2024

However, with these investments comes the critical need to measure the effectiveness of the training programs and the return on investment (ROI) they deliver. Understanding Training ROI Investing in training without assessing its impact is akin to setting sail without a defined destination.

ROI 147

ROI Training Training Metrics 147

Harvard Business

NOVEMBER 2, 2018

I interviewed more than 50 people from underrepresented groups who have made it in the tech industry, asking them to help me understand why they weren’t applying for my open tech jobs. We believe that investing in our local community is the moral thing to do, but what’s the cost and ROI of program like this?

Company 128

Company Recruitment Recruiting ROI 128

1 to 1

DECEMBER 13, 2021

Qualitative research methods—such as customer interviews, focus groups, and even ride-a-longs—can help collect insights directly from the customer. Consider adding Voice of Customer (VoC) , analytics , interviews, and polls to your arsenal of feedback tools. There are many ways to begin measuring your CX program.

Metrics 26

Metrics Tools Case Interview Strategy& 26