Remove Benchmarking Remove Metrics Remove Training
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Maximizing Impact: How to Measure Training Effectiveness and ROI

Clarity Consultants

In order to remain competitive, organizations are placing greater emphasis on investing in the ongoing training and development of their employees. However, with these investments comes the critical need to measure the effectiveness of the training programs and the return on investment (ROI) they deliver.

ROI 147
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How to Understand Key Metrics in a New Industry

Tom Spencer

To help me understand these new numbers I use analogies based on my initial training to help me understand a new industry. All industries use numbers and metrics to describe performance, measure trends, and allocate status. Using the metrics for decision making. Competitors – How does the metric compare to direct competitors?

Metrics 89
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How One Company Got Employees to Speak Up and Ask for Help

Harvard Business

Even when they found good people, many new service agents were pulled out of their two-month training program in as little as two weeks. They would continue tracking their normal metrics but, for the next few weeks, these metrics wouldn’t impact teams’ compensation. They couldn’t recruit fast enough.

Company 132
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In Praise of Extreme Moderation

Harvard Business

Why does it seem like you can’t throw a paper airplane in some offices without hitting a person who is training for a marathon, planning a 10-day silent meditation retreat, or intending on scaling Kilimanjaro? Daniel Grizelj/Getty Images. On top of working 24/7 for a company that doesn’t pay overtime? Who can blame them?

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Why Aren’t Black Employees Getting More White-Collar Jobs?

Harvard Business

It offered a competitive salary and extensive training, and it could point to several minority leaders in management. To continue to improve, we need benchmarking of employer-reported public data to help identify corporate leaders in diversity. Many people, especially Millennials, agree and believe that black lives matter.

Metrics 116
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When It Pays to Collaborate with Competitors at Work

Harvard Business

For instance, Doug shared some new concepts for transforming an insurmountable checklist of requirements into manageable benchmarks and priorities, which he had developed after conducting a comprehensive review of his company’s operations. He also shared supply discipline systems that reduced common inefficiencies.

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Reflecting on David Garvin’s Imprint on Management

Harvard Business

I’ll fast-forward through the next decade, when Garvin, trained in operations, helped to answer the question much of America was obsessed with at the time: How Japanese automakers could make higher-quality, more-reliable cars than Americans, while charging less for them.