Benchmarking, Metrics and Webinar - Management Consulting Connection

Managing Risks and Controlling Projects: How Data-Driven Project Management Come in Useful for Multi-Project Environments

Epicflow

MARCH 22, 2024

This article is inspired by the webinar featuring Epicflow co-founder Jan Willem Tromp and professor Mario Vanhoucke based on his latest book “The Illusion of Control: Project Data, Computer Algorithms and Human Intuition for Project Management and Control”. When calculated before project commencement, it serves as a benchmark.

Data

Data Risk Analysis Management Analysis

4 golden tickets to capture CX ROI

1 to 1

JUNE 13, 2024

Talk to someone like Lynn Hunsaker and she’ll tell you there’s some 24 metrics to convey the value of the customer experience. The “Four Gold CX ROI Metrics” webinar was the final episode in the three-part series hosted by ECXO. She’s dissected and painstakingly diagrammed each one.

ROI

ROI Metrics Sales Benchmarking

Management Consulting Connection

Managing Risks and Controlling Projects: How Data-Driven Project Management Come in Useful for Multi-Project Environments

4 golden tickets to capture CX ROI

Webinars

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