Successful Independent Consulting

SEPTEMBER 16, 2017

Benchmark so you know your rate is reasonable. It’s a matter of what they’re used to and their operating margins. Grocery vs biotech — Some industries have notoriously low or high operating margins, so the money they have to reinvest back into the business will vary along with their price sensitivity.

Consulting 236

Consulting Real Estate Policies Operations 236

Effective Managers

MAY 10, 2024

Setting a Global Benchmark The ISO 20700 standard establishes a global benchmark for management consultants. It’s invaluable for consultants seeking to widen their client base and operate across different countries and cultural contexts. This recognition is respected worldwide, opening doors to international opportunities.

Consulting 130

Consulting Management Benchmarking Training 130

Management Consulted

DECEMBER 16, 2008

3) Business knowledge – typically broad exposure across different topics like strategy, operations, organization and several areas where you’ll have expertise. This expertise may be as broad as “operations turnaround” and as specific as “benchmarking for insurance companies.”

Banking 272

Banking Boston Consulting Group Consulting Management 272

Effective Managers

MARCH 19, 2024

It’s about setting a global benchmark for how consulting services should be offered and delivered. When consultants are trained and operate according to these guidelines, they send a clear message to potential clients: “We are committed to the highest standards of professional conduct and service delivery.”

Consulting 130

Consulting Management Guidelines Ethics 130

Harvard Business

OCTOBER 17, 2018

The balanced scorecard was initially popularized in the early 1990s as a way for companies to look at varying aspects of the business, from customer satisfaction, to financial well-being to operational outcomes, all in one simple read-out.

Data 129

Data Benchmarking Financial Efficiency 129

1 to 1

NOVEMBER 19, 2013

As companies continue to adopt state-of-the-art technologies and techniques in their contact center operations, this has provided terrific opportunities for organizations to make improvements to the customer support experience. benchmarking contactcenterpreparedness customerservicestrategy' 1to1Media.com/weblog.

Benchmarking 39

Benchmarking Report Tools Operations 39

Tom Spencer

OCTOBER 3, 2011

Alpha is a leading global provider of consulting, benchmarking and implementation services to financial institutions with a particular focus on the asset and wealth management industries and the companies that service them. Kearney is a global management consulting firm focusing on strategic and operational issues faced by CEOs.

BearingPoint 100

BearingPoint Capgemini Strategy Strategy 100

BCG

MAY 9, 2016

BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. At the heart of the benchmarking are core operational metrics.

Operations 40

Operations Retail Banking Benchmarking 40

BCG

NOVEMBER 3, 2016

In the two years since The Boston Consulting Group conducted its last ­Treasury Benchmarking Survey, banks have remained locked in a Sisyphean struggle. See Time for Rebalancing: Insights from BCG’s Treasury Benchmarking Survey 2014 , BCG Focus, December 2014.). Focus Thursday, November 03, 2016.

Benchmarking 40

Benchmarking Survey Boston Consulting Group Banking 40

LSA Global

JANUARY 6, 2025

Alignment with Ways of Working, Resources, and Capabilities We know from leadership simulation assessment data that too many leaders ignore cultural and operational realities. Strategies that clash with organizational culture or overlook operational constraints are unlikely to gain traction.

Research 50

Research Analysis Strategy Strategy 50

Effective Managers

APRIL 11, 2024

This global benchmark is particularly crucial in an increasingly interconnected world where clients expect consistency and excellence regardless of geographical boundaries. Adhering to these guidelines means consultants are committed to operating with integrity and professionalism.

Guidelines 130

Guidelines Consulting Ethics Benchmarking 130

Harvard Business

JUNE 30, 2016

Traditional ZBB implementations focus almost exclusively on simple SG&A , in part because SG&A benchmark data is far more readily attainable than are relevant data from the core functions of comparable companies.

Company 112

Company Benchmarking Travel Policies 112

BCG

OCTOBER 11, 2016

Bank operating models continue to evolve in response to new regulations, digitization, a volatile economic and risk environment, external threats, and advances by nontraditional competitors. Besides becoming more effective at managing operational risk, they are achieving high performance without sharply elevating their OR spending.

Operations 40

Operations Benchmarking Banking Exercises 40

Harvard Business

MARCH 13, 2018

For instance, Doug shared some new concepts for transforming an insurmountable checklist of requirements into manageable benchmarks and priorities, which he had developed after conducting a comprehensive review of his company’s operations. He also shared supply discipline systems that reduced common inefficiencies.

Operations 126

Operations Exercises Conference System 126

Tom Spencer

SEPTEMBER 10, 2021

They have an operating budget based on the amount of their grant. When tracking a metric use appropriate benchmarks to assess performance, identify progress, and make necessary adjustments. The more interesting and impactful the research the more likely it will be published in a top tier journal with more readers. Image: Unsplash.

Metrics 89

Metrics Industry Benchmarking How To 89

Rick Conlow

AUGUST 26, 2020

Many professional teams with tons of talent fail to win when players don’t operate as a team. In addition, do you want to benchmark your career with the habits of successful people? In truth without others, probably not nearly as meaningful or fulfilling. The people around you are important. Their support will help you.

Emotional Intelligence 118

Emotional Intelligence eBook Benchmarking System 118

Tom Spencer

OCTOBER 6, 2023

A bank’s income statement can be simplified into five main line items: Net interest income Non-interest income Operating expenses Provision for credit losses (PCL) Tax Image 1: Illustrative example of a bank’s income statement Source: CIBC’s 2022 Annual Report 1. The biggest swing in operating expenses is likely to be variable compensation.

Banking 89

Banking Balance Sheet Operations Financial 89

Harvard Business

SEPTEMBER 11, 2017

To fully enable a new vision of the future, organizations must make changes in five key business areas: Planning and Budgeting If organizations have easy access to—and indeed rely on—external talent, they can tackle new opportunities, experiment more nimbly, and operate in new areas.

Talent 110

Talent How To Benchmarking Operations 110

Harvard Business

JANUARY 31, 2017

While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. Other financial and operating indicators showed similar disparities. The broad deployment of digital technology requires rethinking both business and operating models. for leaders and 3.2% for laggards.

Company 70

Company Operations Data Benchmarking 70

Harvard Business

SEPTEMBER 27, 2018

The more calls they received, the more operators they needed, and the more their margins eroded. No market research or benchmarking data would have suggested it. ” Yeah, ouch. Those long transcripts became a searchable library of answers for future service agents. The Bat chat was the perfect solution for this team.

Company 132

Company Metrics Financial Benchmarking 132

Harvard Business

JUNE 25, 2018

Management concepts, by contrast, operate in poorly regulated environments where failures are often brushed under boardroom or faculty carpets. Worse, we have conspicuously failed to benchmark progress across these options, on the basis of their real-world impact and performance.

System 132

System Financial Benchmarking Report 132

Harvard Business

MAY 25, 2017

Other firms have ventured down this path, including the conglomerate Wesfarmers , with its 200,000-plus staff, and the global hospital operator Ramsay Health Care. Should CEO performance be assessed only on “hard” measures? Should soft measures be part of a CEO’s scorecard?

Financial 120

Financial Banking Metrics Benchmarking 120

Tom Spencer

JANUARY 26, 2024

For example, the Federal Reserve aims to achieve 2% inflation as an ideal benchmark to avoid its counterpart, deflation. Unemployment will tend to return to its natural rate , consistent with an economy operating at full capacity, and inflation will be influenced by people’s rational expectations about what inflation is likely to be.

Policies 147

Policies Financial Benchmarking Groups 147

Harvard Business

FEBRUARY 13, 2017

As McGrath and MacMillan explained in their original article, “conventional planning operates on the premise that managers can extrapolate future results from a well-understood and predictable platform of past experience.” ” Step 2: Do benchmarking. ” Step 3: Define operational requirements. .

Benchmarking 106

Benchmarking Methodologies Company Apparel 106

Harvard Business

JUNE 7, 2017

First, managers should ask themselves if they have automated processes in problem areas that cost significant money and slow down operations. One traditional insurer, for instance, shifted from updating its quotes every several days to every 15 minutes by simply automating the processes that collect benchmark pricing data.

Company 134

Company Telecommunications Data Retail 134

Harvard Business

MARCH 26, 2018

” Famously, in 2013, Sheryl Sandberg, the chief operating officer of Facebook and a billionaire, published a book in which her advice for working women was to tell them to “lean in.”

Talent 132

Talent Benchmarking Research Study 132

Harvard Business

NOVEMBER 23, 2018

Our recent benchmarking of nearly 900 B2B companies underscores the importance of these tools. Commercial operations groups tend to be early targets for cuts in a recession. Digital tools and analytic techniques that have flourished in recent years can help make sure those basics are taken care of.

Sales 130

Sales B2B Tools Software 130

Rick Conlow

AUGUST 26, 2020

Many professional teams with tons of talent fail to win when players don’t operate as a team. In addition, do you want to benchmark your career with the habits of successful people? In truth without others, probably not nearly as meaningful or fulfilling. The people around you are important. Their support will help you.

Emotional Intelligence 99

Emotional Intelligence eBook Benchmarking System 99

Management Consulted

JUNE 1, 2009

You may be lucky to work with a strong strategy team, but you can bet that the operating/finance/administrative folks you interface with will be much more variable along the capability scale. There are pros and cons to rotating teams in strategy consulting, but I really enjoyed that diversity. In corporate strategy, travel is reduced.

Consulting 113

Consulting Management Recruiting Recruitment 113

Harvard Business

JUNE 13, 2018

Over the past year, we carried out an online survey of 2,500 reorgs (you can still complete the survey and benchmark your reorg here ). What ensures that M&A-driven reorganizations are successful? We took this question to our data. last longer (about 14 months, on average, as compared with 12 months for other types of reorgs).

How To 112

How To Accenture Benchmarking Survey 112

Harvard Business

DECEMBER 6, 2016

B Corp certification encouraged more “whole-systems thinking” around our social and environmental practices, which led Cabot to develop even more robust customer and consumer programs, cut operating costs, and strengthen our brand reputation as a sustainability-minded company. ” Benchmarking and Operational Cost Savings.

Benchmarking 70

Benchmarking Energy Operations Retail 70

Tom Spencer

APRIL 11, 2020

Additional responsibilities are activities that consultants take on to support the internal operations of the firm. Most firms have an expectation of at least a minimum benchmark level of additional responsibility work. What are Additional Responsibilities? Just to better illustrate it, prime examples include: Social activity planning.

Consulting 89

Consulting Recruiting Recruitment Benchmarking 89

Harvard Business

OCTOBER 10, 2017

Another pervasive reason is that senior executives are trained as operators, not innovators. And there’s a fundamental conflict between innovation and optimizing an existing operation. To close the gap, we need to treat innovation differently than we do normal operations. Here are four things leaders can do.

Operations 71

Operations ROI Enterprise Research 71

Tom Spencer

MARCH 8, 2024

Pricing driven by industry dynamics The market in which a company operates will determine to a large measure its pricing strategy. However, the presence of low-cost carriers can often force an airline to drop prices across all customer segments. On one end of the spectrum, the market might be perfectly competitive.

Productivity 158

Productivity Sales Strategy Strategy 158

Harvard Business

FEBRUARY 23, 2017

The pay ratio is also a misleading statistic because CEOs and workers operate in very different markets, so there is no reason for their pay to be linked — just as a solo singer’s pay bears no relation to a bassist’s pay. This consideration explains why CEO pay has risen much more than worker pay.

Talent 114

Talent Video Industry Study 114

Tom Spencer

FEBRUARY 11, 2022

For multinational corporations operating in multiple jurisdictions and tax regimes, however, transfer pricing offers an opportunity for tax-optimisation. Firms do this mainly by searching for companies with similar profiles, and benchmarking prices against those used in the broader market.

Intellectual Property 89

Intellectual Property Deloitte Benchmarking Company 89

Management and IT Consulting

SEPTEMBER 11, 2018

Learn the top finance and operational KPIs that make the best consulting firms succeed. SPI Research 2018 Benchmark Report and Infographic]

Financial 40

Financial Benchmarking Consulting Finance 40