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How To Help Ensure Strategy Scorecards Don’t Fail You

Steve Shu Consulting

For many strategy engagements, a lot of attention is paid to the detailed analysis framework. For example, should a benchmarking framework be used? Regardless of strategy technique, one key output of these efforts is often a scorecard summary. It can be like a report card that you got from school in elementary school.

Strategy 236
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How People Analytics Can Help You Change Process, Culture, and Strategy

Harvard Business

Sponsored by Accenture Strategy. The people analytics team was surprised — as was finance team in that country, which had no reason to benchmark themselves against other countries and had no idea that they were such a bright spot. Insight Center. Competing in the Future. How to make your company more nimble and responsive.

Culture 142
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Your Company Needs a More-Radical Board of Directors

Harvard Business

My guess is that while a poor balance sheet might cause restless sleep, it’s the thought of an incorrectly reported balance sheet that brings on night terrors. I’m not against benchmarking and norming. While benchmarks are useful inputs for compensation decisions, they shouldn’t be a straitjacket.

Company 126
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Latest NPS Benchmark Scores Reveal Customer Experience Shifts

1 to 1

Last week, I had a chance to speak with Satmetrix data scientist Brendan Rocks about the results from the company''s 2014 Net Promoter Industry Benchmarks reports. The findings. offer a glimpse into some of the aspects of customer experience that are helping to separate leaders and laggards. 1to1Media.com/weblog.

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The ABM Benchmark Survey

In a recent survey with Demand Gen Report, we found 59% of experienced practitioners (those with ABM programs more than a year old) indicated their ABM programs are meeting or greatly exceeding their expectations, while only 45% of novices (those with ABM programs less than one year old) could say the same.

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4 Self-Improvement Myths That May Be Holding You Back

Harvard Business

A recent report in the Journal of Management noted that of nearly 25,000 academic articles on performance, only a fraction include what psychologists call within person variance , which describes ranges, such as that between individuals’ top, average and worst performances. Myth 2: We get better by benchmarking ourselves against others.

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Fantasy Healthcare Scenario, Reader Anecdotes, Wildcards; Capital IQ Healthcare Report Link

MishTalk

, McClatchy and other mainstream media outlets referred to a healthcare report without having the decency of providing a link. Link to the Report Reader Julian managed to find a link to the report. Here are a few charts from the report. A couple of readers picked up on that possibility in comments to my previous report.

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2020 Database Strategies and Contact Acquisition Survey Report

47% of marketers said they have a database management strategy in place, but there is room for significant improvement. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance. Database benchmarks for education and resource prioritization.