Harvard Business

JUNE 20, 2016

And second, they need to ensure that – even with respect to strategy and operations – board scrutiny doesn’t result in an over-emphasis on conforming to benchmarks and industry norms. I’m not against benchmarking and norming. Letting your ETR slip to the benchmark could risk your customers’ trust.

Company 128

Company Benchmarking Balance Sheet Intellectual Property 128

Successful Independent Consulting

DECEMBER 13, 2020

Do some market-rate benchmarking to learn what other consultants are charging, or what clients are paying. Try doing a quick survey of similar consultants you know (maybe ask them to select from list of price ranges). In my example of $150 hourly, a 5% annual increase works out to $157.50 for year one, $165 for year two, and $172.50

Consulting 221

Consulting Policies Benchmarking Examples 221

Women in Consulting

MAY 21, 2019

A few years ago, the Women In Consulting Annual Best Practices Survey unveiled some tricks by top consultants that helped improved my business’ profitability and my work/life balance. As solo practitioners and entrepreneurs, often we have limited access to relevant benchmarking resources. You can take the survey here: [link].

Benchmarking 67

Benchmarking Survey Case Study Case Studies 67

Harvard Business

MARCH 24, 2017

In addition to examining surveys of employee happiness, our research included the annual revenue growth rate of companies. This time, the firm ranked in the top quartile of all companies and handily beat our benchmark. Two distinct sets emerged. Afterward, management re-asked the staff to rate the company’s transparency.

Culture 134

Culture Benchmarking Company Sales 134

Successful Independent Consulting

DECEMBER 12, 2022

Do some market-rate benchmarking to learn what other consultants are charging, or what clients are paying. Try doing a quick survey of similar consultants you know (maybe ask them to select from list of price ranges). In my example of $150 hourly, a 5% annual increase works out to $157.50 for year one, $165 for year two, and $172.50

Policies 195

Policies Benchmarking Examples Consulting 195

Successful Independent Consulting

NOVEMBER 26, 2021

Do some market-rate benchmarking to learn what other consultants are charging, or what clients are paying. Try doing a quick survey of similar consultants you know (maybe ask them to select from list of price ranges). In my example of $150 hourly, a 5% annual increase works out to $157.50 for year one, $165 for year two, and $172.50

Policies 195

Policies Benchmarking Examples Banking 195

Management and IT Consulting

MARCH 11, 2021

The SPI 2021 Professional Services Maturity Benchmark Report reveals key benchmarks and business drivers for growth derived from the survey of 700+ professional services firms. One of the many takeaways from the report involves the value of visibility for firms with a growth mindset.

Benchmarking 59

Benchmarking Survey Report 59

LSA Global

MAY 29, 2017

Who is our survey partner? We work with a third party vendor, LSA Global, to design and distribute our Employee Engagement Survey. LSA Global is committed to keeping our survey data confidential and also to get us the information we need to cultivate engagement in our work environment. What does the engagement survey measure?

Survey 37

Survey Benchmarking Data Report 37

Harvard Business

JUNE 13, 2018

Over the past year, we carried out an online survey of 2,500 reorgs (you can still complete the survey and benchmark your reorg here ). What ensures that M&A-driven reorganizations are successful? We took this question to our data.

How To 118

How To Accenture Benchmarking Survey 118

MishTalk

MARCH 10, 2014

Securities and Exchange Commission is investigating whether traders distorted prices for options and exchange-traded funds by rigging benchmark currency rates, according to two people with knowledge of the matter, Bloomberg News reported today. More than 20 traders from banks including Deutsche Bank AG, Citigroup Inc. (C)

Banking 74

Banking Benchmarking Culture Marketing 74

Harvard Business

JUNE 7, 2017

One traditional insurer, for instance, shifted from updating its quotes every several days to every 15 minutes by simply automating the processes that collect benchmark pricing data. With automated pricing engines, insurers and banks can roll out new offers as fast as online competitors.

Company 134

Company Telecommunications Data Retail 134

Consulting Success

NOVEMBER 20, 2017

David focuses on finances, benchmarking, performance, and positioning of firms, as well as PR, advertising, and more. Description: David Baker is a consultant who has been working with marketing firms and advertising agencies since the late 1980s. Taking Risks Means Securing Success.

Consulting 176

Consulting Cash Flow Advertising Enterprise 176

Harvard Business

DECEMBER 28, 2016

There is place in the world for performance benchmarking survey metrics like net promoter score (NPS). Customer Churn : A well-run CX program can contribute to gains against customers shifting away from your brand (attrition) or abandoning it altogether (defection).

Metrics 126

Metrics Data Benchmarking ROI 126

Harvard Business

OCTOBER 31, 2018

Based on a survey of 276 physicians, our study results show that it’s necessary to consistently and frequently share cost data and clinical evidence with physicians, regardless of whether they’re affiliated with or directly employed by a hospital. Assess how data is shared with physicians.

Data 73

Data Guidelines Survey System 73

Harvard Business

MAY 1, 2017

In fact, according to a 2016 survey by Accenture, only 14% of U.S. It’s also going to be a lot harder to benchmark the offer they give you against salaries at other firms. This May, as new college graduates charge out into the workforce, many will hunt for jobs at startups instead of big companies. And benefits?

Culture 134

Culture Financial Accenture Benchmarking 134

Harvard Business

FEBRUARY 16, 2017

Ultimately, companies need to choose what kind of culture they want to optimize for and figure out how best to measure it — taking into account both survey data and behavioral data so they can measure what’s actually happenings. Once they do this, they need to coach their managers to reinforce that culture with their teams.

Productivity 133

Productivity Culture Metrics Data 133

Harvard Business

FEBRUARY 19, 2018

A typical way to gauge trust is to survey users with questions such as: How do you feel about the digital environment? We combined responses to multiple surveys from a variety of sources, such as the World Values Survey , CIGI-Ipsos, and Edelman’s Trust Barometer. Do you trust and find value in your interactions?

Survey 98

Survey Data Comparison Methodologies 98

Tom Spencer

MAY 3, 2024

You can use various methods to collect data, such as interviews, surveys, observations, documents, and benchmarks. This is where data collection and analysis come into play. Data is the evidence that will allow you to validate your hypotheses.

Consulting 88

Consulting Analysis Data Benchmarking 88

Harvard Business

SEPTEMBER 11, 2014

There’s a similar assumption underlying much of the discussion around how to measure the return on marketing investment, where it seems to be tacitly accepted that attitudinal insights are insufficient at senior decision-making levels, and behavioral insights represent today’s benchmarks.

Survey 71

Survey Pharmaceuticals Benchmarking ROI 71

BCG

MAY 9, 2016

BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. At the heart of the benchmarking are core operational metrics.

Operations 40

Operations Retail Banking Benchmarking 40

MishTalk

AUGUST 28, 2014

percent in May, the last month for which figures are available, while according to economists surveyed by Bloomberg gross domestic product shrank 2.1 Venezuela’s benchmark dollar bonds due in 2027 fell 0.44 Two black market traders in Caracas, who asked not to be named because the trading isn’t legal, confirmed the record-low rate.

Marketing 75

Marketing Benchmarking Government Survey 75

BCG

JUNE 15, 2016

For 14 years, BCG has conducted a proprietary benchmarking survey of wealth management providers from all over the world, running the spectrum from small boutiques to the world’s largest wealth managers—and covering multiple business models, from onshore to offshore and from banking to brokerage.

Benchmarking 40

Benchmarking Management Trends Survey 40

Harvard Business

JULY 7, 2017

My laboratory has surveyed people from all walks of life about their preferences for ordering work and leisure. This was our benchmark for the other two conditions, in which we asked the participants to guess the enjoyment ratings of people in the first condition. One group simply made their guesses with no other information.

Study 134

Study Benchmarking Journal Exercises 134

BCG

FEBRUARY 28, 2017

Three years ago, BCG published the results of its landmark global benchmarking study that concluded that medical technology companies had been relying on an outdated commercial model, which we dubbed the “milkman” model.1 In fact, the latest benchmarking results show a bifurcation of companies. Focus Tuesday, February 28, 2017.

Benchmarking 40

Benchmarking Study Survey Interviews 40

Harvard Business

JANUARY 31, 2018

In one survey of more than 50,000 learners who completed MOOCs on Coursera, 72% reported career benefits such as doing their current job more effectively, finding a new job, or receiving a raise. Set a golden benchmark. Of course, that benchmark will change as you develop. Those who give up miss out.

Benchmarking 71

Benchmarking Course Development Study 71

Harvard Business

FEBRUARY 23, 2017

A survey showed that CEOs worldwide are making exponentially more money than people think they should. But this $1 billion provides a benchmark against which to compare the pay of $10 million, to decide whether it’s fair. Related Video. CEOs Get Paid Too Much. Of course, not all of that $1 billion will be due to the CEO.

Talent 116

Talent Video Industry Study 116

Harvard Business

NOVEMBER 23, 2018

Our recent benchmarking of nearly 900 B2B companies underscores the importance of these tools. Bain’s recent survey of sales and marketing leaders at more than 1,700 companies found that 85% of companies believe that their pricing decisions could be improved, yet only 15% believe they have the right tools and dashboards to do this.

Sales 131

Sales B2B Tools Software 131

The Nonprofit Consultant

DECEMBER 27, 2006

The benchmark the study looks in "healthy" nonprofits is 75 percent or more for programming, 15 percent or less for administration, and 10 percent or less for fundraising. Tags: surveys Nonprofit marketing email spam administrative costs fundraising. Just some interesting food for thought as we begin a new year.

Nonprofit 40

Nonprofit Survey Benchmarking Guidelines 40

Rick Conlow

JANUARY 2, 2023

No wonder the #1 issue on employee engagement surveys is the lack of communication. Do you want to benchmark your career with the habits of extraordinarily successful people? A global IBM study found that 33% of CEOs had engineering degrees and another 15% had finance degrees. CEOs focus on data, facts, figures, and metrics.

Study 88

Study Emotional Intelligence Leadership Finance 88

Harvard Business

APRIL 24, 2017

Get benchmark information from surveys and specialist experts. Ask clients, recent hires, or temporary contractors about their observations and experience of how the company works; a fresh pair eyes will often identify things that incumbents are blind to seeing.

Guidelines 134

Guidelines Advertising Groups Examples 134

Harvard Business

FEBRUARY 3, 2017

After assessing the practices of global companies and surveying senior executives, we discovered that the best companies have roughly the same percentage of star talent as the rest — no more, no less. We benchmarked the practices of these organizations relative to companies widely regarded as best-in-class.

Company 70

Company Talent Bain Software 70

Management Consulted

AUGUST 28, 2013

Booz Surveys; Booz, Fry, Allen & Hamilton; and more. In fact, one of the reasons Booz & Company may rank so close to MBB now could have to do with the fact they offer services at a 10-20% discount to MBB, and on benchmarking cases or projects heavy on research, clients may believe they are getting top services for a discount.

Interviews 181

Interviews Culture Company Case Interview 181

BCG

MAY 9, 2016

For this year's report— Banking on Digital Simplicity —we have widened and deepened the perspective of our past research to provide a comprehensive and data-informed assessment of retail-banking excellence, or REBEX—the abbreviation referring to our report and its underlying benchmarks, surveys, databases, and tools.

Banking 40

Banking Retail Benchmarking Report 40

BCG

DECEMBER 12, 2016

In fact, BCG’s most recent Corporate Banking Performance Benchmarking survey—of 300 corporate banking divisions around the world serving the small, midmarket, and large business segments—found a dramatic split between the best and the rest. Nevertheless, this year’s survey revealed a few themes that cut across all those segments.

Banking 40

Banking Benchmarking Operations Survey 40

Harvard Business

NOVEMBER 30, 2017

This isn’t just about setting benchmarks and monitoring performance; it’s about soliciting their ideas, investing in their capabilities, and building trust to create a preferred relationship. Large companies forming deeper alliances with key suppliers is a clear first step that can yield tangible benefits.

McKinsey 73

McKinsey Turnaround Pharmaceuticals Benchmarking 73

Organizational Talent Consulting

NOVEMBER 7, 2022

A recent CEO benchmarking report found that nearly one in five CEOs surveyed identified holding others accountable as their greatest weakness and almost as many struggled with letting go of underperformers. Consider using this survey before and after taking steps to improve the team and organizational accountability.

Culture 59

Culture Survey Policies Benchmarking 59