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Q&A On Management Consulting and Leadership Topics (On Quora)

Steve Shu Consulting

What are the best management consulting books available in the market? What metrics should be used to track the performance of a professional services organization? What is the first step in opening a consulting business? What are some common stereotypes of consultants you find to be accurate?

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Bank Valuation: Understanding Key Ratios and Metrics

Tom Spencer

In this article, we will explore the importance of profitability ratios and valuation metrics that are crucial when analyzing banks. There are seven key profitability ratios and two valuation metrics that it is important to understand. It is not a useful metric for comparing different business lines.

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The Ultimate Question 2.0 Book Review

Management Consulted

Our awesome intern Preeti is back to bring you her unbiased review of a very unique book: The Ultimate Question 2.0 – How Net Promoter Companies Thrive in a Customer Driven World , authored by Fred Reichheld (from Bain and Co.). INTERESTING BOOK INSIGHTS. I mentioned earlier that this book is a 300-page article on NPS.

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When Leaders Torture Their Employees

Markovitz Consulting

In a misguided attempt to improve quality, the management posts monthly scores on a variety of metrics. without understanding anything about effective use of metrics. If you read Mark Graban’s blog or book , you’ll immediately see problems with this chart. Pity the employees at a Starbucks in midtown NYC. These measurements?

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Don’t Be Tyrannized by Old Metrics

Harvard Business

While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation.

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Best Business Books 2018: Strategy

Strategy+Business

And these key questions are answered with clarity and verve in this year's best business books on strategy. And in Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs, John Doerr, a legendary venture capitalist, applies an engineer's discipline to the thorny question of how best to use metrics.

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Why Are We Still Promoting Incompetent Men?

Harvard Business

To improve leadership across the board, we need to focus on the metrics proven to enhance performance and set higher standards for everyone. Chamorro-Premuzic is also a professor of business psychology at University College London and Columbia University, and the author of the book “Why Do So Many Incompetent Men Become Leaders?: (And

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