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Best Practices in Client Relationship Management

Effective Managers

Invest in Relationship-Building Activities Spending time building relationships outside of regular business interactions can strengthen bonds: Client Events: Host events, webinars, or workshops to engage with clients in a more informal setting.

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Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai

Melissa Agnes

On September 17th and 18th 2014, Melissa Agnes, President and co-founder of Agnes + Day, will be presenting a two-day workshop on social media for crisis and emergency management for healthcare at the GCC Government Social Media Summit in Dubai. Workshop outline: Social media for healthcare. Understand how to measure results.

Media 80
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Harmony & Rythm in Organizational Development

Harmonious Workplaces

Parallels between shared music-making and OD In the dynamic world of organizational development (OD), business leaders oftentimes find themselves on a continuous quest to find innovative and effective strategies for fostering teamwork, navigating change, and enhancing employee well-being.

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Transforming Customer Experiences: Driving Performance and Profitability in the Service Sector - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

.” The program is distinctive in developing a holistic curriculum that speaks to the challenges faced by modern service organizations, Buell says. Participants in the program learn the fundamentals of transforming customer experiences through cases from and interactive lectures by HBS faculty members.

Education 100
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Determining Influence: Don’t Rely Solely on Number of Followers

Melissa Agnes

I often conduct an issues management workshop and, while presenting case studies, I ask attendees whether or not a particular situation is an issue or a crisis and why. All this is to say that influence goes far beyond number of followers and issues can go viral without developing into crises.

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2024 Events for Project Managers, Business Leaders, and Industry Professionals

Epicflow

Check out our selection of events for project/resource managers, business leaders, and industry professionals, which will provide you with valuable insights into recent trends and challenges, networking opportunities, and contribute to your professional development.

Industry 130
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Scaling Change

Brimstone Consulting

CASE STUDY. The Vice President of a large information technology division within a leading Fortune 500 health services organization identified the need to develop leaders at the director and senior director levels within his organization. Creating a Leadership Laboratory. They then hear a perspective from a senior leader.